Proper Pasty Company Ltd Recenzje 2163

Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

As a lover of pasties the Proper Pastie company makes the best I have ever tasted Ihave spread the good news to my friends and I shall be buying them again I highly recommend these delicious Past... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just eaten the first of my two "Dad" pastys, sent for Father's Day, and enjoyed drinking first bottle of St.Austell "Tribute" ale. Both absolutely wonderful,"proper" Cornish products, reminded me of... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent pasties for being posted. They arrived in good condition and tasted bloomin marvelous for a Cornish pasty. Of course not exacly like the ones yer mother d'make but darn near it me 'ansome. A... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was sceptical about ordering Proper Pasties, as I’m very fussy when it comes to anything ‘meat pie’!! There was absolutely no need to be! The ordering, the specific tracked delivery, the ease of coo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Piekarnia
  2. Producent żywności

Napisane przez firmę

Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Arrived on time in good order

Arrived on time in good order. Bought to stock up my freezer.

20 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Gillian,

Thank you for your lovely feedback!

We're delighted to hear that your order arrived on time and in good condition. It sounds like your freezer is well stocked now!

We really appreciate your support and look forward to serving you again in the future.

Kind regards,
The Proper Pasty Comany

Oceniono na 5 z 5

Melt in the mouth Pasties…

As a lover of pasties the Proper Pastie company makes the best I have ever tasted
Ihave spread the good news to my friends and I shall be buying them again I highly recommend these delicious Pasties to all pastie lovers

29 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi William,

Thank you so much for your fantastic feedback!

We're absolutely delighted to hear that, as a fellow pasty lover, you think ours are the best you've ever tasted. That's a wonderful compliment and means a great deal to our team.

We're especially grateful that you've been recommending us to your friends. Word of mouth is invaluable to a small business like ours, and we really appreciate your support.

Thank you again for your recommendation. We look forward to sending you many more delicious pasties in the future!

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Excellent Pasties

Excellent pasties for being posted. They arrived in good condition and tasted bloomin marvelous for a Cornish pasty. Of course not exacly like the ones yer mother d'make but darn near it me 'ansome. And of course, thems so much easier than makin yer own! I d'love 'em.

26 maja 2026
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Odpowiedź od Proper Pasty Company Ltd

Hi John,

Thank you so much for your fantastic review!

We're thrilled to hear the pasties arrived in good condition and tasted "bloomin' marvellous!" That's about as high a compliment as we could hope for.

We'll happily settle for "darn near" to your mother's pasties—that's some serious praise! Thanks for your kind words, and we look forward to sending you more proper Cornish pasties soon, me 'ansome!

Warm regards,
The Proper Pasty Company

Oceniono na 5 z 5

I ordered a Fathers day pasty box

I ordered a Fathers day pasty box - 2 pasties and 2 beers. For my dad and stepdad who both live 100 miles away.
I ordered correctly with my own address as billing separately to the deliver address a week or so early. And chose the date I wanted them to be delivered which was the day before Father's day.
I got an email update to say the exact time it would be delivered from i think DPD. So My mum could be in.
They both received the box and my Mum took it up to my dads so he could open it, my Stepdad loved it.

They said it reminded them of Cornish holidays when we stayed at a chalet overlooking the sea. And was a unique gift for men who always say don't buy them everything as they 'have everything already'.

21 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Pat,

Thank you so much for sharing this!

We're delighted to hear that both your dad and stepdad enjoyed their Father's Day gift and that everything arrived as planned.

It's especially lovely to know that the pasties brought back happy memories of family holidays in Cornwall overlooking the sea. That's exactly the kind of connection we hope our products create.

And we completely agree—finding a gift for someone who says they "already has everything" can be a challenge, so we're thrilled that the pasty and beer box made for a unique and memorable surprise.

Thank you for choosing us to be part of your Father's Day celebrations, and we hope to help create more happy memories in the future!

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Great Father's Day gift!!

Just eaten the first of my two "Dad" pastys, sent for Father's Day, and enjoyed drinking first bottle of St.Austell "Tribute" ale.
Both absolutely wonderful,"proper" Cornish products, reminded me of holidays in Cornwall when a lot younger!

21 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Rod,

Thank you for your wonderful feedback!

We're delighted to hear that you enjoyed your Father's Day "Dad" pasty and your bottle of St Austell Tribute ale. There's nothing quite like proper Cornish produce, and it's lovely to know they brought back happy memories of holidays in Cornwall.

Thank you for taking the time to share your experience, and we're so pleased everything hit the spot!

Kind regards,
The Proper Pasty Company

Oceniono na 1 z 5

Completely let down

Completely let down. Ordered two Father’s Day boxes one has arrived today box squashed and wouldn’t be able to give that as a gift even if the contents was inside. The box was missing a pastie cream and jam. The scones squashed.
A second box is completely missing.. contacted customer service said it was in transit and will be delivered today. Well it hasn’t come. Over £50 for the 2 boxes and I don’t even have one complete box. A lot of money for I pastie 2 scones and 2 teabags.
Still no resolution both dads have no presents tomorrow now

20 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Lucinda,

Thank you for your email.

I'm very sorry to hear about the issues you've experienced with your order, and I completely understand your disappointment, especially given that these were Father's Day gifts.

At the moment, we're unable to fully investigate or resolve the matter as we are still waiting for the information and photographs we requested. In order for us to assess the condition of the delivered hamper, the missing items, and the damage reported, we do need this evidence from you.

Once you have sent over the photographs and details requested, we will review everything promptly and work with you to find an appropriate resolution.

We appreciate that this situation is frustrating, and we would like to help, but we do need the requested information before we can proceed further.

We look forward to receiving the photographs and details from you.

Kind regards,
The Proper Pasty Company

Oceniono na 1 z 5

Thought what a great idea for Dad… BUT

Thought what a great idea for Dad who is 83y and loves pasties. Brilliant with Dad on and Cornish the real thing.

So I'm away and they live 300 miles from my house.
The company says i did delivery address as my home..... I'm really going to a delivery to.my home says thanks Dad .... When they live 300 miles away!! No your system defaulted my address.. my address was the billing not the delivery

I remember checking the postcode to make sure I got right. As get the last bit around.

Customer service dreadful. Said my fault I put my home address for delivery.

So I'm not home. So they going to be sitting at home for 2 weeks In the heat going off.
Total waste of money. No fathers day gift for Dad.

To say I'm disappointed is an understatement.
I know I would not of sent to myself 300 miles away and I don t like pasties and ironically I'm gluten free!! So NO mistake.

19 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Jeanette,

Thank you for your feedback.

We're sorry to hear how disappointed and frustrated you are, especially as this was intended to be a special Father's Day gift for your dad.

Having reviewed the order, the delivery address that was submitted at checkout was your home address. We appreciate that you believe the system defaulted to your billing address; however, we have not identified any issue with our checkout system, and we have not received reports of this occurring on other orders.

We do understand that mistakes can happen during the ordering process, which is why customers are given a number of opportunities to review their details before dispatch:

At checkout before the order is placed.
In the order confirmation email sent immediately after purchase.
In the order preparation notification sent prior to dispatch.

Unfortunately, once an order has been dispatched, we are unable to amend the delivery address or redirect the parcel.

I completely appreciate your point that it would make little sense to intentionally send a Father's Day gift to your own address, particularly given the circumstances you've described. However, we can only work from the address details that were submitted with the order and used to generate the shipping label.

I am sorry that this has resulted in your dad not receiving his gift as intended and that you have been unhappy with the service you've received. While we are unable to accept responsibility for the address entered on the order, we do sympathise with the situation and understand how upsetting it is.

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Best Pasties!

Was sceptical about ordering Proper Pasties, as I’m very fussy when it comes to anything ‘meat pie’!! There was absolutely no need to be!
The ordering, the specific tracked delivery, the ease of cooking instructions, the pasty aroma when cooking, and finally - the taste!!! Best pasties that I’ve tasted in a very long time. Free sausage rolls .. fabulous as well! Thank you Proper Pasty 5⭐️ and will definitely be ordering again!

27 maja 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Debbie,

Thank you so much for your fantastic review!

We're delighted to hear that we won over a self-confessed pasty critic! It's wonderful to know that everything from the ordering process and tracked delivery to the cooking instructions met your expectations.

And we're especially pleased that the pasties lived up to the aroma coming from the oven! Hearing that they're the best you've tasted in a long time is a huge compliment to our team. We're glad you enjoyed the free sausage rolls too.

Thank you for your 5 star review and for taking the time to share your experience. We truly appreciate your support and look forward to sending you another batch of Proper Pasties soon!

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Hmmm, pasties?? 🤔😋😋😋😃👍

Ok, here we go🤔🤔....ive used these guys several times now, and so far very impressed, altho my dads home made pasties are tops, these guys give him a close run, 😄😄....always on time, never damaged, and always fully flavoured and delish! 😋😋...ive opted for the multi flavour pick-your-own this time, cant wait to get stuck in, ...... easy cook, guide enclosed with them, and not greasy, or fall apart, perfect hot/cold with other foods or equally on their own, 😋😋👍

Thanks guys, much as i love my dads ones, yours is up there too!! 😃👍

Great service, good communication, reliable, and a good representitive of Cornish foods, 🎖
Ill be back soon guys!

18 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi John,

Thank you so much for your fantastic review!

We're delighted to hear that you've ordered from us several times and that you've been so impressed with both the products and the service. Being compared to your dad's homemade pasties is high praise indeed, and we're honoured to be giving him a close run for his money! 😄

It's great to hear you've enjoyed the variety packs, the flavours, and the convenience of the cooking instructions. We're especially pleased that your orders have arrived on time, in perfect condition, and have consistently met your expectations.

Thank you for your kind words about our communication, reliability, and our efforts to represent Cornish food at its best. Feedback like yours means a great deal to the whole team.

We look forward to welcoming you back again soon.

Warm regards,
The Proper Pasty Company

Oceniono na 5 z 5

Pasties were a good size and full of…

Pasties were a good size and full of flavour. Next day delivered as promised.

27 maja 2026
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Odpowiedź od Proper Pasty Company Ltd

Hi Paul,

Hi,

Thank you for your wonderful feedback!

We're delighted to hear that you enjoyed the size and flavour of the pasties and that your order arrived the next day as promised.

We really appreciate you taking the time to share your experience and hope to serve you again soon.

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Love the pasties & adore the sausage…

Love the pasties & adore the sausage rolls . Will order again very soon .

27 maja 2026
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Odpowiedź od Proper Pasty Company Ltd

Hi Christine,

Thank you so much for your lovely feedback! We're thrilled to hear that you love the pasties and adore the sausage rolls.

Your support means a lot to us, and we're delighted to know you'll be ordering again soon. We look forward to serving you again and providing more of your favourites!

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Excellent 👌 throughout.

Excellent 👌 throughout.

27 maja 2026
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Odpowiedź od Proper Pasty Company Ltd

Hi DJ,

Hi,

Thank you for your fantastic feedback! We're delighted to hear that everything was excellent throughout your experience with us.

We really appreciate your support and hope to serve you again soon.

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Delicious genuine Cornish pasties

Delicious genuine Cornish pasties. V good price, swift delivery and good communication.im a frequent customer Highly recommended!

16 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Richard,

Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying our genuine Cornish pasties and that you've been pleased with the value, delivery service, and communication.

It means a lot to us that you're a frequent customer, and we're especially grateful for your recommendation. Your continued support is truly appreciated.

We look forward to serving you again soon!

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Everything was perfect.

Everything was perfect.
Arrived on time. Packed very well.
The food was delicious. Fabulous Sat afternoon treat.
Will definitely buy ordering again.

13 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Sharon,

Thank you so much for your wonderful feedback! We're delighted to hear that everything arrived on time, was well packed, and that you enjoyed the food. It's great to know we could be part of your fabulous Saturday afternoon treat.

We truly appreciate your support and look forward to serving you again soon. Thank you for choosing us!

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

The taste of these is deliciouse i wont…

The taste of these is deliciouse i wont be buying shop ones again

16 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Steve,

Thank you for your lovely feedback! We're so pleased to hear that you enjoyed the taste and that our product has become your preferred choice. Comments like yours mean a lot to us and make all the hard work worthwhile.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Would highly recommend

Would highly recommend, very tasty absolutely love them

27 kwietnia 2026
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Odpowiedź od Proper Pasty Company Ltd

Hi Mr Morgan,

Thank you so much for your kind words and recommendation! We're thrilled to hear that you found them very tasty and that you absolutely love them.

Your support means a lot to us, and we look forward to providing you with many more delicious treats in the future.

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

The best value for money pasties you…

The best value for money pasties you can buy and have delivered to your door. Taste great.

14 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Chris,

Thank you for your fantastic feedback! We're delighted to hear that you feel our pasties offer great value for money and that you're enjoying both the taste and the convenience of having them delivered straight to your door.

We really appreciate your support and look forward to serving you again soon.

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Fantastic product

Fantastic product, great communication and delivery

4 czerwca 2026
Opinia niezależna
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Odpowiedź od Proper Pasty Company Ltd

Hi Richard,

Thank you for your wonderful feedback!

We're delighted to hear you enjoyed the products and were pleased with both the communication and delivery. We really appreciate your support!

Kind regards,
The Proper Pasty Company

Oceniono na 5 z 5

Perishable items delivered on time and…

Perishable items delivered on time and in perfect condition

24 kwietnia 2026
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Odpowiedź od Proper Pasty Company Ltd

Hi Vicky,

Thank you for your feedback.

We're delighted to hear that your order arrived on time and in perfect condition. We take great care to ensure our perishable products are packed and delivered to the highest standard, so it's wonderful to know everything reached you as intended.

We appreciate your support and hope you enjoy your order.

Kind regards,

The Proper Pasty Company

Oceniono na 5 z 5

On time and excellently made

You can always trust them to be on time
The scones and Cornish pasties are excellent it shows the people you send them to how much you care . Thank you so much Proper pasty company 😁👍

26 stycznia 2026
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Odpowiedź od Proper Pasty Company Ltd

Hi Sandra,

Thank you so much for your kind words!

We're delighted to hear you've found our deliveries reliable and that you've enjoyed the scones and Cornish pasties. It means a lot to know our hampers help show loved ones how much they are cared for.

Thank you for your support!

Kind regards,
The Proper Pasty Company

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