Diligent Energy Recenzje 

125
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Hugely impressed. Very professional. Very knowledgeable. Very polite. Very thorough. Very tidy. Very reliable. And above all, a great crew who are a pleasure to invite into one’s home and work with. I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had 3 quotes from various companies but Greg came across highly kowledgeable, professional and he laid out clearly all the options, very thorough in his presentation in a logical manner. Greg even... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A great experience overall & good, reliable service. Jack (the engineer) contacted us en route and arrived spot on time. He was courteous & tidy throughout the boiler service and did a thorough job! R... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our old boiler gave up. We needed a new boiler and also planned to change its position due the the fact that we were having an extension in the near future. Greg advised me on the best option to chose... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi gazownicze

Napisane przez firmę

Here at Diligent Energy Solutions Limited, where excellence meets warmth. With a team of skilled professionals, where seamless boiler installations that prioritize efficiency and reliability. OUR VISION: To be the company choice for boiler installation in the Midlands. To be the lead boiler installer in the midlands using local expertise and meeting the needs of local people. To be the most trusted competitive local installer within the midlands area that out performs national companies at all levels within the local area. OUR AIM: To provide our customers with a 5* service with expert impartial advice and installation. We aim to keep the experience of the customer at the centre of everything we do so we can focus on our customer's needs ensuring we offer value, quality, and company expertise. OUR PROMISE: Understanding that buying a boiler is an expensive and tricky purchase. We are the experts in our field and truly care about customers' satisfaction and peace of mind, offering unrivalled levels of services and quality not only in our installations and services but also with exceptional aftercare service. We Are The Company That Cares & Quality Always Matters!


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

125 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(125)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly recommend to those who are…

Highly recommend to those who are looking for buying a new boiler. With professional knowledge and experience shared, I know very well that should be a valuable boiler for my house.
Fast response from customer service and good services of engineer are essential elements for choosing Diligent Energy Solutions Ltd.
Last but not the least, keep providing excellent service to customers.

20 czerwca 2023
Opinia niezależna
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Odpowiedź od Diligent Energy

Dear Winson, Thank you for leaving us such great feedback. We hope you consider us for any future work. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

An exemplary service from start to finish

Our 35 year old boiler finally gave up the ghost so we contacted various installers for quotes.
What first impressed me about Diligent was Alex's attitude to sales -she was refreshingly non-pushy and it was this that actually helped secure my business.
She arranged for Jack to visit at the weekend to check the system and provide a comprehensive quote based on his actual installation experience, not just sales patter.
The quote was not the cheapest we received but the positive vibe emanating from the whole company, together with the unrivalled aftercare package was what cinched the deal.
Installation was not a simple swap as we wanted the new combi boiler moving to the airing cupboard but Jay worked tirelessly to get it installed in the timescale given.
Unfortunately we had a glitch with the boiler on the first weekend but the 24hour helpline was answered by an actual engineer who went through various troubleshooting steps. He would have come out there and then but we decided it was not an urgent enough issue to require a weekend callout.
A visit was arranged and the engineer arrived at 9.30 on the Monday and had the issue resolved by 10am
In summary this is how service companies should be run and I would wholeheartedly recommend Diligent to anyone.

6 czerwca 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Ben, Many thanks for leaving us positive feedback. I will ensure that all members of staff will see your kind comments and we're so pleased that you are happy with the overall services we offer.

Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Top quality service from a top quality company.

My 20 year old boiler packed up on coronation day. I phoned diligent at 9am on the Tuesday after the bank holiday, expecting to have to make a few calls to different installers. Alex at Diligent organised an engineer for the next morning, and after testing the boiler, Jack confirmed it was a PCB failure, and we agreed that the repair would not be cost effective. I chose the new boiler, and after a quick phone call, Jack arranged fitting for Saturday.
Jay the fitter arrived early, and got straight to work. The job was tricky, and Jay had to think outside the box to fit the condensate pipe. He worked solidly without a break until the job was complete, explained the boiler operation and controls, and left the place spotless.
Everything from first contact to payment was made easy for me, and even when I changed the flue requirement a day before fitting, it was just not a problem for them.
This is a top quality business run by people who know how to do things right - Diligent by name, diligent by nature. I will be recommending them to friends and family, and also to you ! 😁

13 maja 2023
Opinia niezależna
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Odpowiedź od Diligent Energy

Dear David, Thank you very much for your positive feedback. It is great to hear you have had such a great experience with us. I will certainly pass your review across to the employees mentioned.

Kind regards,

Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Old boiler sprung a major leak

Old boiler sprung a major leak, Jack came out to assess within 4 hours, new boiler installed 3 days later on a Sunday, brilliant service, very happy.

14 maja 2023
Opinia niezależna
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Odpowiedź od Diligent Energy

Dear Steve, Thank you so much for your positive feedback.. We are pleased you are happy with the service you have received. Kind regards, Diligent Energy Solutions Ltd.

Oceniono na 5 z 5

New boiler installation

Quick efficient and friendly . Matt and Carl delivered and installed boiler and Carl gave a detailed instruction on the operation of the settings .

15 maja 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Elanor, Thank you for the lovely feedback you have left our team. I have passed your kind words across and we are pleased you are happy with the work that has been carried out. We hope you consider us for any future work in your home. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

5 star service

Our old boiler gave up. We needed a new boiler and also planned to change its position due the the fact that we were having an extension in the near future. Greg advised me on the best option to chose, he also helped me troubleshoot some low water pressure issues. Visited twice on my request with no extra charges. Greg and the team werre brilliant. Very professional and excellent in their job. I would highly recommend.

29 kwietnia 2023
Opinia niezależna
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Odpowiedź od Diligent Energy

Dear Ibrahim, Thank you for providing us positive feedback. We are very pleased you have had a fantastic experience with our company and we hope you would consider us for any future work you may have in the future. Kind regards, Diligent Energy Solutions Ltd.

Oceniono na 5 z 5

Faulty radiators

Josh attended today as I had a number of radiators not working. He repaired all of them that afternoon. An excellent service all round as the office team made sure that they attended on the day promised

19 kwietnia 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Michael, Thank you so much for your positive feedback. Your kind words will be passed across to the staff members. We hope you use us again for future work. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

I have had a very good experience with…

I have had a very good experience with diligent energy solutions and they have the best service in the UK. I got radiators and boiler fixed for my whole house. They did a brilliant job. This is a trustworthy company and I definitely recommend it to everyone. It is very affordable. Thanks to Greg and his team.

8 lutego 2023
Opinia niezależna
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Odpowiedź od Diligent Energy

Dear Avtar, I am so pleased you are happy with the service we provided. We hope you consider us again for any future work you may have. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Superb service for a fair price!

A great experience overall & good, reliable service. Jack (the engineer) contacted us en route and arrived spot on time. He was courteous & tidy throughout the boiler service and did a thorough job! Really good customer service from the initial call to the billing, fair price for the job - we were really pleased and will happily have Diligent Energy Solutions back for future work. Thanks Jack & team 👍🏽

14 kwietnia 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear James, We are really pleased to hear you had a great experience with our engineer Jack and the team at Diligent Energy Solutions. We hope you consider us for any future work you may have. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

I recently had a new boiler fitted

I recently had a new boiler fitted. I choose Diligent Energy on the recommendation of a friend. After I accepted the quote, Greg and his colleague turned up on time , they immediately set about the installation. A few hours later my new boiler was fitted and fully functional. An operating briefing was given, it's very easy to use . My place was left spotless . I couldn't be happier with the job they done.

19 września 2022
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Hi Steve, We are really pleased to hear you are happy with the service we provided. Thank you again for allowing us to carry out work in your home and we hope you would consider us again for any future work you may have. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Boiler service

Jayden done a good job and was very professional

13 marca 2023
Opinia niezależna
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Odpowiedź od Diligent Energy

Dear Lela, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Jack gave a great service and explained…

Jack gave a great service and explained everything along the way and also changed isolation valves due to leak in bathroom, never seen this depth of service and feedback from plumber like Jack before. Recommended to me so recommend to everyone.

17 marca 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Beverley, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Satisfied Customer

Survey was carried out by Greg Daly and although not the cheapest quote, I felt confident that Diligent Energy would do a quality job. I had 7 quotes and Diligent were the most expensive, but I decided that they offered the best support package. The instillation was carried out today by their engineer Josh, who arrived on time, very pleasant guy who got on with the job.
If you are thinking of obtaining a quote from them, expect to pay a little more, but its worth it.

15 marca 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear John, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Having a new boiler is a very daunting…

Having a new boiler is a very daunting experience, was recommended Diligent Energy Solutions by a family member what can I say I wasnt disappointed. The whole process was very professional and they answered my many questions fully. The engineer was brilliant!
The prices they charge was really competitive.
I would happily recommend this company and will use them happily for the foreseeable future!
One very happy customer

8 marca 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Darren, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Professional, polite and perfectly timed.

Diligent Energy fitted a new boiler for me recently. From the first contact, Greg to fitting Josh and colleague, to follow up support from Jo in admin and Carl I can't recommend them highly enough as a team. I was most impressed and grateful for their service. I would have no hesitation in recommending them to family and friends in the future. Thank you all.

15 lutego 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Jane, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Highly recommend Diligent Energy Solutions.

From start to finish, I felt my needs were met very well from suggesting which new boiler and all that comes with it, and professionally.
The actual fit, by Matt & Josh was carried out very cleanly, safely, professionally and with 2 very pleasant fitters.
It all seems to be working well and I can recommend Diligent Energy Solutions wholeheartedly.

20 lutego 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Roberta, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Did a great job fixing underfloor heating

Professional and friendly, would definitely use again

1 lutego 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Jon, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Good job and reasonable price

Good job and reasonable price
Our very old boiler has been replaced with a Worcester-Bosch Greenstar 8000 Combi boiler two weeks ago by Diligent Energy Solutions. I am so impressive with their friendly quotation, quick appointment and good installation job.
Compared with other quotations I got, their price is the most competitive.
Will definitely recommend to friends.

17 stycznia 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Jiansheng, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Really great process

Really great process, sales guy explained everything, installation engineer couldn't have been more helpful and all a great price too, I would be happy to recommended to friends and family

26 stycznia 2023
Opinia niezależna
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Odpowiedź od Diligent Energy

Dear Mark, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

Oceniono na 5 z 5

Highly recommend

Very professional job. Highly recommend

18 stycznia 2023
Opinia niezależna
Logo Diligent Energy

Odpowiedź od Diligent Energy

Dear Will, Many thanks for such positive feedback and allowing us to carry out work in your home. We are pleased you liked the service we provided and hope you will use us again in the future. Kind regards, Diligent Energy Solutions Ltd

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