I am writing this review I ordered 2 St's of light over 2 weeks ago they were out fir delivery but they were sent back to the sender They advertise free delivery and it's using parcel force I pa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Zobacz więcej
Reakcja na opinię
Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Zobacz więcej
Reakcja na opinię
Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.
Dane kontaktowe
124 City Road, EC1V 2NX, London, Zjednoczone Królestwo
- +44 333 577 0049
- sales@dickensdirect.com
- dickensdirect.com
3,6
Średnia
138 recenzji
Odpowiada na 33% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Goods arrived on time and in good…
Goods arrived on time and in good condition couldn’t ask for anything more.Thanks.
4 marca 2024
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Tony,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
John
Customer Relations
1st class delivery and product
1st class delivery and product, looks and works as described 👍
5 marca 2024
Opinia niezależna
Odpowiedź od Dickens Direct
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Good experience.
Good experience.
Delivery arrived quicker than expected.
Ordered outside sensor lights just been installed.
Looking good.
2 lutego 2024
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Karen,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
I made a order paid for express…
I made a order paid for express shipping but it never got delivered. I tried to get in touch but no-one got back to me. This was a gift. I called the lines were busy, I tried the online chat no-one responded. I tried email again nothing.
10 stycznia 2024
Opinia niezależna
Odpowiedź od Dickens Direct
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Please mention your order number in the email.
Kind Regards
Dave
Customer Care
Great value…
It was a good price and arrived quickly. Up to date information as well
15 stycznia 2024
Opinia niezależna
Odpowiedź od Dickens Direct
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
quick delivery and great product which…
quick delivery and great product which normally would have cost double the price or more! would recommend and is actually legit.
19 grudnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Package turned up on time and was what…
Package turned up on time and was what I ordered
23 grudnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Dean,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Outdoor light
Great product and an excellent service.
The price of the item was of excellent quality and value. Thank you
20 grudnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good product supplied instantly
22 grudnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Shaun,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Odpowiedź od Dickens Direct
Dear Darren,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent service
Excellent service, swift delivery very happy with my clip on lamp
18 grudnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Patricia,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Quick service prompt delivery
20 grudnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Margaret,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
My first order was delivered on time…yes
My first order was delivered on time ant the right product was received. I placed another order of two led lamp but they sent me a mirror lamp. I still haven't received the right product. This is very disappointing. As it was a Christmas gift.
7 grudnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
Straight forward process and prompt…
Straight forward process and prompt delivery. Many thanks
1 grudnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Received my boots within 24 hours
Received my boots within 24 hours. Thank you
17 października 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Ian,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very good
Very good, quick service and the pod charger is quality. Definitely be using them again.
2 października 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Kris,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Easy order process and good delivery
Order process was easy and well informed delivery
30 września 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Hi,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Great long lasting products
28 kwietnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Nick,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
This was a very fast and reliable…
This was a very fast and reliable service and what I ordered came in the original package works well , u need to get it trust me, u will not regret it
17 kwietnia 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Amaka,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
The delivery was superb landing on my…
The delivery was superb landing on my door step before I’d noticed I would recommend people to buy from Dickens Direct as their delivery and item was absolutely what I had asked for.
26 marca 2023
Opinia niezależna
Odpowiedź od Dickens Direct
Dear Awais,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.