Shocking quality , the colours were all wrong , the number packets did not match the numbers on the canvas , clearly not from UK. Tried to contact for refund and they have blocked my email. Will be co... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love my diamond art kit this is the second one I have purchased from diamond art and am very happy with both.I find doing diamond art very relaxing and very rewarding .From time of order to deliver... Zobacz więcej
This was my first time buying from Diamond Art UK and it was as a fantastic experience. It arrived in the time listed, and the picture itself is high quality and looks great when completed. The m... Zobacz więcej
Extremely pleased with my purchase. Had a special picture from my photos made for my daughter’s birthday. She loves it and the extra tools that came with it too. All the diamond pieces are in resealab... Zobacz więcej
Odpowiada na 67% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shocking quality
Shocking quality , the colours were all wrong , the number packets did not match the numbers on the canvas , clearly not from UK. Tried to contact for refund and they have blocked my email. Will be contacting bank for a refund.
I love my diamond art kit this is the…
I love my diamond art kit this is the second one I have purchased from diamond art and am very happy with both.I find doing diamond art very relaxing and very rewarding .From time of order to delivery was excellent.
Thank you diamondart
Placed an order buy 2 get a 3rd free
Placed an order buy 2 get a 3rd free. Numerous emails sent as only received the 2 I paid for. Eventually offered me the sum of £3 to compensate. What kind of offer is that. Just send me the items ordered.
Will not buy from them again
Ordered my own picture
Ordered my own picture, enjoyed doing the picture and very well labeled
i ordered a white sailboat diamond art.
i ordered a white sailboat diamond art.
it took longer than expected to come but brilliant picture
and so many options on this site. worth the money!
Good quality product and brilliant…
Good quality product and brilliant service
Poor quality
Poor quality, not uk based, 3 canvases 2 of which are squashed into 1 box. 1 incomplete set of tools and no wax to do said project, misled on google search as diamond art club stockists. A lot of money for the same things I could have got from SHEIN or Temu

Odpowiedź od Diamondart
Worst experience ever
Worst experience ever! I bought from this company as it was shows as Uk with an address in Derby, this is not in the UK it is in china, the item I received I could have got the same quality from Temu at a fraction of the cost. I paid extra for frames, what I got was pieces of wood. The canvases are cheap and nasty, the tools supplied are pointless, they arrived all stuffed into one very bashed up box, no good for a present, absolute rubbish. Have asked for a refund numerous times and been told they’ll refund me £3 for the inconvenience, now raised a dispute with PayPal, I’m so disappointed, I’d really hoped that after being misled and waiting so long, that once they arrived they’d be beautiful and that wouldn’t matter, so shocked to receive such a bad product.

Odpowiedź od Diamondart
I absolutely loved my diamond painting
I absolutely loved my diamond painting, I was able to take my time doing it, so it lasted a few weeks to complete it. It’s such a therapeutic hobby and I will absolutely be ordering some more.
Really nice clear easy symbols to read…
Really nice clear easy symbols to read and very sticky canvas
Great for teenagers and newcomers!
Really good product-user engagement and a great step-up for children from something similar such as sequin art.
The country side last one I did is framed and on my…
The last one I did is framed and on my wall I have ordered a second one which I am waiting for and I would recommend them to anyone everyone that sees them thinks they are good so keep on selling them The delivery is a bit slow but well worth the wait
Brilliant item
Brilliant item. Very easy to do . Fantastic service. Plenty of gems included so you won’t run out
Fantastic Quality and a Good Price
This was my first time buying from Diamond Art UK and it was as a fantastic experience.
It arrived in the time listed, and the picture itself is high quality and looks great when completed. The materials were provided were also excellent, with a heart-shaped wax provided in a little airtight container to prevent it from drying out, and a drill pen with a multitool attached.
I’ll definitely buy from here again!
Service and quality of goods excellent…
Service and quality of goods excellent some others I have had were not sticky in places but these are absolutely outstanding . Will never buy any others from now on
My first choice for diamond art!
They have such a wide range of products, and they're all really high quality. Plus, they've signed a pledge that they won't use any AI generated work, which means you're supporting actual artists! They also send their gems in zip lock bags, which means its really easy to find the gems you need.
I wish I had read the negative reviews…
I wish I had read the negative reviews before placing an order. It has been 8 days and the order status just says "unfulfilled", have tried emailing directly and also using the contact form on the website and not had a reply. Would be nice to know what is happening with my order. Will give them 14 days as per their own shipping timescales and will then be requesting a chargeback through my bank as I just don't feel this is genuine. If you are intending to reply to this comment as you have with others with "please send me a direct email to "support @ diamondart.uk" I have done. Several times. Please respond.
No customer service
Ordered on 5th February.
Still not received order 12 days later.
No one to contact. Sent emails nothing.

Odpowiedź od Diamondart
I ordered a Custom Diamond Painting from Diamondart UK
I ordered a Custom Diamond Painting the end of January. I honestly believed this company was based in the UK. It was a photo from my daughter’s wedding. When I received the painting, I soon realised that because the two faces were small in the image, details were lost. This was confirmed when I started applying the diamonds, in fact the faces looked even worse. May I suggest that in the description you make it clear that images with larger and clearer details will be more suitable for a painting than anything small.
I realise now that I could have ordered the same thing from Temu also based in China for £4 or £5 and I paid £18 . Yes it was packaged well but unfortunately I will not be finishing this one.
Yorkshire Terrier
Really enjoyed this Diamond Dotz, picture of Yorkshire Terrier, beautifully created. The colours were excellent and the little squares were very well created.
Would love to do another.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.






