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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amazing, gorgeous outfit. Their website has all the information you need for sizing and pricing. I also wanted a certain style and emailed them and got really good suggestions and help with precise si... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Hatte mich sehr auf meine Bestellung gefreut, leider hat sie nicht gut gesessen. Jeder Körper ist anders und im Jahr 2026 sollte es möglich sein, davon auszugehen, dass nicht alles passt und man sollt... Zobacz więcej

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Oceniono na 5 z 5

I had an amazing experience with this company. I originally ordered my outfit and it was too large but the process of getting store credit and returning the original so I could size down was swi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I always feel AM-AZ-ING in these bodysuits, and people are always complimenting me and asking me where I got them from! The JOY and inspiration they provide, outweighs any ethical questions about... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

DevilWalking makes clothing out of this world! Find dope collections of rave outfits, costumes, festivals, and goth clothing! Worldwide Shipping!


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

151 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Absolutely amazing outfits but complicated returns procedure

I absolutely love Devilwalking! Their outfits are so unique & I have had many compliments about the purple skeleton UV skeleton flared pants and rave outfit! The quality is top notch but I would say are rather expensive but I consider each piece to be an investment. The returns procedure was difficult for me to follow on one item but I am a techphobe & dyslexic so that could have been just me. I say go for it though as they are walking pieces of art! Sophia

7 sierpnia 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hi Sophia,

Thank you for taking the time to leave a review! We're sorry to hear that you experienced complications with our return process.

We want to assure you that we are working on improving our return procedure to make it more efficient and user-friendly. We have also updated our steps for initiating a return to ensure clarity for our customers.

Your feedback is valuable to us as we strive to provide the best possible service to our clients. Thank you again for bringing this to our attention.

If you ever want to order anything from us in the future, please don't hesitate to contact us. We will be more than happy to assist you.

xoxo,
Devil Walking team

Oceniono na 5 z 5

Very helpful customer service

Very helpful customer service. Package arrived on time. Order was exactly what I expected. Quality of product was excellent.

17 lipca 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hi Bianca,

Thank you for your feedback! We appreciate it a lot!

xoxo,
Devil Walking team

Oceniono na 5 z 5

5 star experience

Customer service and support is unrivaled, Mel was such a sweetheart and she helped me get my order in less than 48hrs! I ordered a set Monday evening and it arrived Wednesday morning, absolutely fantastic! Plus it looks soooo good and fits like a glove! Can't wait to put it to good use. Huge thanks again to Mel!

19 lipca 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hi Emily,

Thank you for your kind words. It means a lot to us! If you ever want to order anything from us in the future, please don't hesitate to contact us. We will be more than happy to assist you.

xoxo,
Devil Walking team

Oceniono na 2 z 5

I’ve had clothing from devil walking in…no after sales comunication

I’ve had clothing from devil walking in the past and all tho it’s expensive been happy with purchases.I’ve recently ordered another item and ordered wrong size, I’ve gone through the correct procedure nd filled a form out to request a return label, I’ve done this 3 times now with no response back.I’m very disappointed with the after sales as the order was over £50 with delivery and to make it worse reordered the right size when the original item was too big.

10 lipca 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hi Tracey,

I would like to apologize for the bad experience you had with our company.

We are sorry about the lack of response to your return request. In our correspondence, we told you there was an issue with our emailing system, and we are truly sorry that you had to wait for a reply.


We offered you two options as compensation for the inconvenience caused. You chose to return the leggings free of charge, and we prepared the shipping for you. We also discussed where you should leave the package and asked if you would like us to schedule a pick-up for you. However, we did not receive any response from you.

We believe in providing the best customer service possible, but sometimes, things can be out of our control. We would have resolved the issue if you had responded to our messages.

xoxo,
Devil Walking team

Oceniono na 5 z 5

Great outfits and very friendly customer service

I ordered from Devil Walking a few times through their website as well as through etsy. Sometimes I had to remind them of sending out my order, but they gave me a free shipping upgrade to express shipping as a compensation and the customer service has always been very friendly. Once I needed a costume in time for a festival, and after emailing them they did their best to get it shipped in time, splitting the order without extra cost.
After my last order I contacted them via email through the website, asking about a custom order. The customer service was very helpful and took care to understand exactly what I want. In the end it was unfortunately not possible, but they patiently explained to me why (the kind of garment I wanted was just not similar enough to what they offer at the moment), what I could get instead, and that they might do a design like that in the future.
All the clothing I got from them is of very good quality, the prints look awesome and the material is very comfortable.
So this shop is definitely not a scam, they might sometimes be a bit slow with shipping, but if you contact them, they do their best to help.

30 czerwca 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hi K,

Thank you very much for your detailed feedback; it is beneficial to us! We appreciate your honesty and we're committed to using your suggestions to make Devil Walking even better!

xoxo,
Devil Walking team

Oceniono na 5 z 5

Great customer service

Great customer service! They delivered in a matter of days. The quality is insane and fits perfectly! Can't wait to wear the outfit to Hard Summer!

29 czerwca 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hi Jess,

Thank you for your feedback! It means a lot to us!

xoxo,
Devil Walking team

Oceniono na 1 z 5

Do not bother with this site

I paid 12.99 for Express Shipping, the item was to be shipped 1-4 business days. 5 business days later it still was not shipped and they were only prompted to ship due to me contacting them. I requested a refund of express shipping costs as I didn't receive the service, they refunded 6.99, not 12.99.

2 czerwca 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hi Madeline,

I am sorry you had a bad experience with us this time. We have a processing time of 1-5 business time which is marked under every product and on our cart page. We ensured that you would receive the products on time before we shipped them. Yes, we issued a partial refund but sent the package with express shipping so that we can meet your deadline.

We always strive to make our customers as happy as possible, but still, we have shop policies which you can find on our website.

Kind Regards,
Devil Walking Team

Oceniono na 1 z 5

Awful company to deal with

Awful company to deal with, save your money. I will say the material of the jumpsuit is actually decent but they sent me one with a zipper that wasn’t securely fastened and it popped off the material and when I sent it back said it was my fault and are keeping my money and the jumpsuit.

17 kwietnia 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hi Bridget,

I am sorry that you had a bad experience with us. We couldn't agree with you after the inspection of the costume. Still, we did our best to find a solution that works for you, and we managed to find one.
Be sure that if there were missing stitches, we would have issued an immediate refund.

Best,
Devil Walking Team

Oceniono na 1 z 5

Ordered an outfit with express shipping…

Ordered an outfit with express shipping which states (1-4 days) ordered 7 days ago and the order still hasn't shipped. Reached out to them, which you can only submit and email, no phone number to contact. Seems like a scam and it's already too late for my event to get something else. I am definitely not paying for the $12.99 express delivery for this BS even if it ever does arrive.

17 maja 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hey there,

We are sorry that we couldn't deliver your order on time. We have a processing time of 1-5 business days as some of the items are made to order. We always strive to ship the packages as soon as possible.

You can always contact us via email. We answer within 24h.

Kind regards,
Devil Walking Team

Oceniono na 1 z 5

I ordered some clothing on March 19

I ordered some clothing on March 19. Realized I needed to cancel one of the items as I’d meant to order the full set not one item.

Multiple emails including messaging on their Instagram and no reply. Actually I got a reply on their Instagram and then nothing and it’sa week later.

I’m certain it’s a scam company so I’m initiating a chargeback with my credit card. Don’t order from these scammers.

26 marca 2023
Opinia niezależna
Logo Devil Walking

Odpowiedź od Devil Walking

Hey Sarah,

A week to contact a seller could be better, and this is without a doubt.

We always answer from Monday to Friday within 24 hours. Unfortunately, we had an issue with our email system and didn't receive the email as we explained. Once our colleagues told us about the case, we contacted you immediately and issued a full refund.

Sometimes, unexpected things happen. :(

Kind regards,
Devil Walking Team

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