Amazing, gorgeous outfit. Their website has all the information you need for sizing and pricing. I also wanted a certain style and emailed them and got really good suggestions and help with precise si... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Hatte mich sehr auf meine Bestellung gefreut, leider hat sie nicht gut gesessen. Jeder Körper ist anders und im Jahr 2026 sollte es möglich sein, davon auszugehen, dass nicht alles passt und man sollt... Zobacz więcej
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I had an amazing experience with this company. I originally ordered my outfit and it was too large but the process of getting store credit and returning the original so I could size down was swi... Zobacz więcej
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I always feel AM-AZ-ING in these bodysuits, and people are always complimenting me and asking me where I got them from! The JOY and inspiration they provide, outweighs any ethical questions about... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
DevilWalking makes clothing out of this world! Find dope collections of rave outfits, costumes, festivals, and goth clothing! Worldwide Shipping!
Dane kontaktowe
4,4
Doskonała
151 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Clear lack of transparency about shipping fees
There is a clear lack of transparency regarding shipping fees.
I paid 6.99 USD for shipping when ordering my item. When it was delivered, I had to pay another 18 USD for borders fees. This is the first time that I encounter such a situation. That should be mentioned and never come as a surprise for your customers!
13 sierpnia 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Vanessa,
I am sorry for your bad experience with our company!
However, our website clearly states that the customer is responsible for handling any fees associated with the package. This information can be found under "Shipping Information"- Delivery process.
Unfortunately, our clients from Canada are being charged extra due to the country's policy for foreign orders. Please note that we are unaware of how much they will charge you, as this is beyond our control. We have provided this information on our website, which is available for everyone to read.
xoxo,
Devil Walking team
Great customer service.
Customer service was a great help in trying to locate a parcel lost by the postal service. Great communication while they inquired about the parcel and, when they found it was lost, replaced all of my items and sent them over by courier. It's obvious that they care about their customers a lot and are proactive in fixing any issues that come up.
Clothes are great, good quality and fit really well. Well recommended!
18 lipca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Dan,
We appreciate your kind words! Thank you again for your patience in this matter!
Sadly, packages can be lost or damaged during delivery; however, after the investigation, we always compensate our clients accordingly.
Don`t hesitate to reach out to us if you need our services in the future!
xoxo,
Devil Walking team
Odpowiedź od Devil Walking
Hi Lies,
I am sorry if our services don`t suit your expectations!
Our processing time is 1-5 business days and is marked under each item on our website and in the email you receive after placing the order.
Since we shipped the order on time (on the third day of the processing time), we could not issue a refund for the shipment. Express shipping to Europe takes 1-2 business days, which is precisely how long it took for the package to arrive. Whether the transit time is one or two days is out of our control.
We even contacted DHL to expedite the shipment, but they couldn`t cooperate in this situation, as the package was not delayed.
Of course, we always refund our clients when the issue with the delivery is on our part or if a package is shipped late, but we cannot issue shipping refunds in situations where everything is shipped on time and is delivered within the given time frame.
xoxo,
Devil Walking team
Great experience
Great experience! Mel was super accommodating and helpful, I had ordered the wrong item and suggested instead of returning I do the free exchange which was definitely worth it!!
15 lipca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Angela,
Thank you for the amazing review!
Yes, the free exchange option is available to anyone who wishes to exchange a size without returning the order.
Feel free to contact us if you need any assistance in the future! We`ll gladly help you out!
xoxo,
Devil Walking team
I am very happy with my experience!!!
I am very happy with my experience!!!
I had to contact custumer service and they answered and solved all my questions and always in a really good mood.
Then, I recived my purchase and I fell totally in love 😻❤️🔥😻 it fits me so well
and the clothes are super wow!.
Thank you for the great experience!!!
28 czerwca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Caroline,
Thank you for taking the time to give us this fantastic feedback!
We'll gladly assist you if you need any information or help with your future orders.
xoxo,
Devil Walking team
Best shopping experience ever <3
First of all the outfits are perfect! You will always feel unique and comfortable in devil walking. The costumer service is THE best, super polite and generous! I would definitely recommend ordering here. They are really fast and represent high quality!
21 czerwca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Neele,
We are so pleased you love your outfits! Thank you for the feedback and your kind words!
If you ever need anything from us in the future, please don't hesitate to contact us. We will be more than glad to assist you!
xoxo,
Devil Walking Team
Not so happy with the service
Not so happy with the service, 1 week after ordering, no shipment. I asked if there was a problem. Answer, busy. bla bla bla but what is your deadline... euh why is that important? Then they advised express shipment (extra to pay), day after item is shipped and day after delivered... why could this not be done with standard shipping? I do not have a comfort feeling with this. Product is oké
20 czerwca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Mevr. Willems,
As indicated on each product on our website, we process orders in 1 to 5 business days, not including the weekend. We asked about your deadline because we wanted to make sure your package arrived on time. We offered to update the shipping to express for $6, as we were still within the processing time. If we had stuck with the standard shipment, the package would have been late. Standard shipping to Belgium takes around 5-7 business days, while express takes only a day.
Of course, we always compensate our clients when we are late with a shipment. However, this was not the case. We mentioned that this period is busy for us, as we experience delays during the Pride season. But as your order has not been delayed, we have not updated the shipping for free.
We always strive to provide the best customer experience to our clients, so we aim to be transparent about possible delivery delays or setbacks.
I hope this clears this up.
xoxo,
Devil Walking Team
Excellent customer service
The support team at Devil Walking was very quick to respond to my inquiries and I like that it was personable and obviously not some bot. The ordering was easy, and the time it took to ship from purchase was fast. It also arrived at my doorstep in a very reasonable amount of time as I live in Canada. Will be buying again from Devil Walking.
6 czerwca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Talaena,
Thank you so much for your kind words! We value the personal approach and strive to give our clients the best shopping experience.
If you need anything, please don't hesitate to contact us. We'll gladly help you out!
xoxo,
Devil Walking Team
Crazy Designes & Top Qualität
Super schnelle Lieferung (Express Shipping 1-2 Tage)
Top Qualität der bestellten Ware
Freundlicher Kundenservice
Würde ich auf jeden Fall weiter empfehlen und wieder dort bestellen :)
14 czerwca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Julie,
Thank you for taking the time to rate our services! Your feedback is very much appreciated!
xoxo,
Devil Walking Team
Cute, comfy, always getting compliments
I've bought SO many cute outfits from this company over the years and I love it all! The material is nice and soft and stretchy and everything fits SO well, even though I don't have a very traditional body type. I recommend them to all my friends and ALWAYS get compliments on my outfits :) The customer service has always been easy and quick shipping.
1 czerwca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Kristina,
Thank you for the fantastic feedback! We want everyone to feel beautiful wearing our clothes.
Please don`t hesitate to contact us if you need anything from us in the future!
xoxo,
Devil Walking Team
Great experience and product!
I absolutely love the bodysuit I bought, it fits beautifully and as a bonus, it zips up in the front so it’s easy to put on without help which is a really nice touch. The customer service I received was excellent—quick responses, attentive, and friendly. I’ll definitely recommend Devil Walking to others in the future. :)
30 maja 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Noah!
Thank you so much for the kind words and for recommending our brand! This means a lot to us!
If you need anything, please don't hesitate to contact us. We'll gladly help you out!
xoxo,
Devil Walking Team
Absolutely beautiful
I adore the bodysuit I got from Devil Walking! I wore it on stage recently and it looked so cool, fits perfectly and withstood all my crazy, splitty dancing! 10/10 highly recommend!
6 marca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Tara,
We`re glad you love the bodysuit! We`re sure you rocked in it!
If you need anything from us in the future, please don't hesitate to contact us. We're always here to help!
xoxo,
Devil Walking Team
Excellent products
Excellent products that looks just like the pictures, also amazing customer service!
17 maja 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Elin,
Thank you for taking the time to rate our services! Your feedback is very much appreciated!
xoxo,
Devil Walking Team
Great quality and service!
I love the quality of these clothes! The fabric is stretchy and breathable, perfect for your next rave/festival. When I needed the size of one of the sets I ordered adjusted, Teddy was very quick to respond and resolve the error I made when ordering my set. Compared to other big rave wear companies, this one is top tier!
2 maja 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Victoria,
Thank you for your kind words!
If you ever need anything from us in the future, please don't hesitate to contact us. We will be more than happy to assist you!
xoxo,
Devil Walking Team
Very responsive with the most friendly
Very responsive with the most friendly and helpful customer support. Also the item was exactly as expected. I’ll be coming back for more rave wear!
11 kwietnia 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Theresa,
Thank you for taking the time to rate us! We appreciate the review, and we're glad that you love our stuff!
xoxo,
Devil Walking team
5 star customer service!!
My customer service experience has been 5 star. There were issues with shipping and didn't receive my order in time. When I reached out, they responded within 24 hours. Teddy was great! They offered me a full refund and a discount code that doesn't expire along with many apologies. I really appreciate the prompt response and the professionalism. I will def be ordering from them again.
23 marca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Yahaira,
Thank you so much for the review!
We'll gladly assist you if you need any information or help with your future orders.
xoxo,
Devil Walking Team
Excellent customer service!
So happy with my experience with Devil Walking. I had lot of issues with my local shipping provider and they sent back my order to the sender even if my adress was well written. When I reached out the service team they were very comprehensive with my big issue and kept in touch with me often.
I finally got my outfit (I wanted to wear it to an electronic show but couldn’t) but it is okay because I have a excuse to buy more tickets for shows and festival hihihihi very happy with the product and can’t wait to wear it!
Good quality and nice people!
21 marca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Carol-Ann,
Thank you for taking the time to rate us and for your kind words! We always do our best to fulfill all of our customer's expectations. We hope you find the best events to wear your outfit on!
If you need any other assistance in the future, you can always count on us!
xoxo,
Devil Walking Team
Disappointing
I placed an international order for express delivery last week and was reassured in email that my order would be shipped and delivered in time. Then over the weekend I received an email asking again when my deadline for delivery was. And today I was told that my order cannot be shipped in time although I think that if it had been shipped shortly after I made the order it probably would have arrived in time. I am extremely disappointed with my experience as it is now too late for me to try and order else where and I have completely wasted my time.
18 marca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Elizabeth,
We are sorry for the bad experience you had!
Our mission is to please each of our customers, and we always strive to ensure that all our clients get their packages on time. Unfortunately, sometimes, this is not possible because issues may arise that we are unable to solve.
Your order was for Israel, and as we are all well aware of the current political situation, shipping to Israel is quite challenging at the moment. When we told you we could deliver on time, the estimated delivery date was different from the date we saw when we tried shipping the package. Many flights to Israel are being delayed or canceled, which is beyond our control.
We would also like to inform you that when we canceled your order, we were still within the second day of the processing time and on schedule with the shipment. Given the unusual circumstances, we have provided you with all the information we had.
We immediately contacted you to inform you when we learned we couldn't fulfill your deadline as promised. We understand that this has caused you inconvenience, and we apologize for letting you down. We did our best to fulfill your order as quickly as possible, but as you can see, some things are out of our control.
xoxo,
Devil Walking team
Great customer service
Great customer service! I emailed questions before ordering that were answered promptly and were helpful. The quality of the clothes I received were great. I had to return a couple items because I’m a little too tall and Mel was extremely helpful with getting the items returned. Definitely recommend and will shop here again!
7 marca 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Jamie,
Thank you for taking the time to rate us! We appreciate the review! If you need anything from us in the future, we`ll gladly help.
xoxo,
Devil Walking team
Devil walking is a great company
Devil walking is a great company, not just saying that. I recently had an incident where the delivery company lost my package and I emailed devil walking, they were quick to figure out the problem, at the end the delivery company declared my package got lost and these guys sent the same outfit and all and I didn’t have to pay a single thing a second time. Nice to know they care about their customers and the well being. I appreciate the people who helped me out and I’m forever grateful. I will definitely be getting my new package soon! Thanks so much guys, please keep up the great work and kindness, it’s appreciated. If I go to future raves I will continue to buy my outfits with these guys for sure! ❤️
26 lutego 2024
Opinia niezależna
Odpowiedź od Devil Walking
Hi Ritu,
Thank you so much for your kind words! We are glad you finally received your order, and we'll gladly assist you if you decide to order from us in the future!
xoxo,
Devil Walking team
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