Dr Ashworth offers an excellent online service. My phone didn't take the photos that well. He is a true professional they are all extremely nice and professional. I have my report now and will disc... Zobacz więcej
Reakcja na opinię
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Report is good. It’s the 4th time I use this service and the dr always got my treatment right. But it’s also not the first time that he doesn’t send my prescription to the pharmacy. It’s always like t... Zobacz więcej
After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... Zobacz więcej
Quick reply with detailed description of prescribed treatment. I couldn't ask for better health service. Dr John Ashworth is the best doctor I ever dealt with with spot on diagnose and I wish all NH... Zobacz więcej
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Informacje dotyczące firmy
- Dermatolog
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Napisane przez firmę
Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;
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Robins Lane 3, SK7 2PE, Bramhall, Zjednoczone Królestwo
- dermatologist.co.uk
4,0
Dobra
311 recenzji
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Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Great service… when it’s impossible to…
Great service… when it’s impossible to get a GP appointment Dr Ashworths came to the rescue.
The was service was excellent thorough and the issue was dealt with quickly and successfully… would highly recommend and I will definitely use Dr Ashworth again .
11 lipca 2023
Odpowiedź od Dermatologist.Co.uk
Absolutely delighted to receive this - Yes seeing a GP is hard these days and even then you might find that your GP might not be that good a dealing with tricky skin problems - we are always here for you - best regards
Odpowiedź od Dermatologist.Co.uk
you seem to have posted this twice - same reply from me
Dr Ashworth keeps repeating that he is…
Dr Ashworth keeps repeating that he is not responsible for suppliers or manufacturers not being able to fulfill a prescription he has issued.I am not disputing this.
Dr Ashworth said on one of his previous messages that if only some of the recommended creams/ anti biotics can be supplied then any pharmacy will supply the products that are available.That is not what happened when my daughter tried several pharmacies,and they all insisted the prescription had to be amended.
Then Dr Ashworth on his next message,changes his mind and says that he would be happy to change a prescription if we had asked him too.My daughter asked him several times on his website contact email but no response.
That is the issue.You have taken £75 off my daughter which I gave her and not followed up with a solution to amend the prescription.
Why don’t show all your customers both existing and potential,that you can hold up your hands,admit things didn’t go well,and return the £75 back to her.
I am a reasonable and sane 64 year old grandfather, not a keyboard warrior trying to cause trouble,so do the honourable thing Dr Ashworth. Please dont send another message with irrelevant and incorrect information on it as I will only respond back again reminding you of the facts.This has been going on now since March I think when the initial request and payment was made.
11 lipca 2023
Opinia niezależna
Daughter had a consultation
Daughter had a consultation - was told prescription would be emailed - it was not and there is no way of contacting anyone to tell them about it - if you call any of the numbers given no one can help you - bad service
6 lipca 2023
Opinia niezależna
Odpowiedź od Dermatologist.Co.uk
Email is an non-secure way of communicating private medical information - our prescriptions, as explained in your report, are sent securely by electronic transfer which you access from your chosen pharmacy by a system called SignatureRx and as is clearly written on your report - "For any support in relation to your prescription, please click here: https://signaturerx.co.uk/patient-guide
or call your prescription specialist on. 0333 355 5990" - that is the phone number to use for any prescription problems - we are sorry you have not been aware of all that - it is written in bold in your report - regards
Really quick response full of…
Really quick response full of information and advice. I was given a prescription and already can see a difference 72 hours later. Thank you 😊
29 czerwca 2023
Odpowiedź od Dermatologist.Co.uk
Great to hear - yes the advantage of a written report is the content and added information / research sources / etc - thank you for your comments - regards
Odpowiedź od Dermatologist.Co.uk
Thank you - glad to hear that - lets hope the improvement is sustainable - but we are always here for you if you need us - best regards
Paid £140 and not heard from them till…
Paid £140 and not heard from them till this email
1 czerwca 2023
Odpowiedź od Dermatologist.Co.uk
Hi - I have checked your file - direct email contact for private medical matters are not secure and our system which is clearly explained on the website tells you how to access your report from us - you submitted your case on June 2 and our full management plan was uploaded to your personal, password protected and ecrypted portal for you to access within 24 hours - you need to LOG INTO YOUR PORTAL and there you will find your management plan - you will also have received 2 email alerts from us (assuming you loaded your correct email) - first an acknowledgement of your submission and second an alert to tell you your report from us is ready an awaiting your attention - these might be in your spam depending on your settings - best regards
Fast and efficient
31 maja 2023
Odpowiedź od Dermatologist.Co.uk
Very succinct - to the point - decisive - helpful - same as us - thank you - best regards
Very quick service and prescribed…
Very quick service and prescribed something which finally works for our son after months of getting nowhere with our GP.
Thank you so much for your help 😊
22 maja 2023
Odpowiedź od Dermatologist.Co.uk
Really pleased to have helped - dealing with children is always emotionally charged - we are always here for you - best regards
Skin advice
Quick online response - informative, professional. Able to go back to written information and advice provided and discuss with GP too.
14 maja 2023
Odpowiedź od Dermatologist.Co.uk
Thank you for the positive assessment - yes it is important, particularly for ongoing skin conditions, that your GP is kept fully informed and of course it is a lot cheaper to get NHS prescriptions than private prescriptions in general - we are always here for you - best regards
Super fast and easy to use
Super fast and easy to use. The diagnosis was very spot on and the information provided with it was very detailed. Would recommend to anyone who's having issues with their skin.
18 maja 2023
Odpowiedź od Dermatologist.Co.uk
Many thanks for the analysis - that's exactly what we aim to provide when possible - quick advice / management plan / good value / - of course some patients have a complex problem requiring ongoing intervention - but the majority can be sorted out quickly by expert advice - best regards
No one bothered to contact me
15 maja 2023
Odpowiedź od Dermatologist.Co.uk
Thanks for the review - its always helpful for us to get feed back - I have checked into your report and see that your report was loaded onto your private password protected portal for your attention within 24 hours of receiving your case - you should have (same day) received an electronic prescription (usually same day) to your email address - you should also have received an email alert to let you know your report was uploaded and available for you - I apologise if the system has not done all that - I will check it through with the IT team tomorrow - did you load up your correct email for us ? - meantime please check into your spam etc and log back into your secure portal - all the info is there waiting for you - best regards
Very useful service
This was a quick and efficient online diagnostic service with clear treatment options given.
11 kwietnia 2023
Odpowiedź od Dermatologist.Co.uk
Thank you - "quick and efficient" as you say - is good enough for me - in a world where the NHS access to expert Dermatology has a typical 1 year waiting list that is a great service we are offering - best of luck with your treatment plan - regards
diagnosis ?
I sent the money and photos asking the consultant what he thought was the cause of my infection.
the only reply i have received was a prescription with no explanation.
still none the wiser.
5 maja 2023
Odpowiedź od Dermatologist.Co.uk
Thank you for your comments - I am sorry you found our report only partially helpful - I have checked into this and I will repeat here (excluding the name of the condition) what we actually wrote in our report to you (as well as providing the treatment plan) was as follows -
"The full name of this common problem is XXXXXXXXX – and yes, it is contagious from direct contact, towels, etc - so spread is common and needs to be minimised.
It can often spread around nurseries, schools, siblings, family members, etc.
In answer to your question - there is no need to take action unless the lesions are clearly evident on other family members - but be very observant.
Please research this on my website and on www.dermnetnz.org
Here is the treatment plan: . . . . . "
in my opinion this should have been sufficient information for you to delve into the deeper medical aspects of this problem is you so wished by researching this on the advised websites and elsewhere
but thank you for your feedback and best regards
Highly recommended
Much improved skin after following the guidance of Dr Jonathan Ashworth, definitely recommended.
19 kwietnia 2023
Odpowiedź od Dermatologist.Co.uk
Thank you - we aim to be quick and offer great value - the "much improved" element you mentions is of course condition-dependent and variable - but yes most skin conditions respond well to the correct diagnosis and treatment - best regards
Misdiagnosed
I explained that I believed I had fungal acne, but not much was mentioned about this in this response and I was given the diagnosis of rosacea and was told it may be seborrheic dermatitis as well. I'm 100% certain it's not seborrheic dermatitis so I'm not sure how this conclusion was made as it doesn't look anything like that and I don't have any symptoms of seborrheic dermatitis.
I explained that I had been diagnosed with rosacea a couple times in the past but that I've been using treatment for rosacea for nearly 2 years now and that the only treatment that has caused really significant improvement was when I used a treatment that's designed for fungal acne, however this treatment was extremely drying so not ideal and caused me to break out in the long term.
I was told a few different things that could help, but half of the things were things I had already explained that I'd tried with no improvement. When I responded saying that I wasn't satisfied I was essentially told that I'm wrong for being dissatisfied and that they're right.
Well, I've tried another treatment for fungal acne now and my skin has finally been clear for over a week. So, thank god I didn't take medication for something else that I don't have! Just frustrated as this is one of the many dermatologists that has misdiagnosed me and told me in confidence that what I have is what they are telling me I have when it was in fact not.
10 kwietnia 2023
Odpowiedź od Dermatologist.Co.uk
I am very happy that you are now recovering - your self diagnosis of "fungal acne" or pityrosporum folliculitis is a recognised situation and can be treated in a variety of ways - often a rotation policy is a good idea - lets hope your recent improvement is long-lasting and your dissatisfaction with more than one dermatologist (all of whom you feel are incorrect) is proved to be correct in the longer term - best of luck
Detailed and accurate report
I paid extra to receive the reply from the doctor in less than 48h, and that happened as expected, with a full report, with details and explanations. I was surprised in a good way. The result was accurate and correct.
Because I was trying to be in contact with my dermatologist (from Brazil) in parallel, and she confirmed the same, around a similar time, and her treatment was more simple, I decided to try that one first, and as it worked, I ended up not using the other one provided here. But I am sure that would be as effective.
11 kwietnia 2023
Odpowiedź od Dermatologist.Co.uk
Great to know we function overseas as well as UK - the tricky bit is treatment names and availability - best regards
Excellent dermatologist
Early appointment, quick efficient and knowledgeable treatment. Second time I have used Dr Ashworth and been entirely satisfied on both occasions.
25 kwietnia 2023
Odpowiedź od Dermatologist.Co.uk
Thank you - second time around too - its a fact that some skin conditions are recurring - but we are always here to help - regards
My online Assessment.
The online assessment was very clear and easy to use . It was good to be able to upload photos and the response from Dr.Ashworth was very quick and good advice on the next step.
20 kwietnia 2023
Odpowiedź od Dermatologist.Co.uk
Thank you for the comments - yes we aim to be quick, efficient, good value, and save you the expense and time of a private consultation - regards
I think it was amazing that I could get…
I think it was amazing that I could get a doctor to view my case and prescribe antibiotics and creams that helped my skin condition. Thank you so much for helping me.
20 kwietnia 2023
Odpowiedź od Dermatologist.Co.uk
Thanks - yes quick access and a sensible treatment plan is our aim - at a good value price - regards
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