Dr Ashworth offers an excellent online service. My phone didn't take the photos that well. He is a true professional they are all extremely nice and professional. I have my report now and will disc... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
Report is good. It’s the 4th time I use this service and the dr always got my treatment right. But it’s also not the first time that he doesn’t send my prescription to the pharmacy. It’s always like t... Zobacz więcej
After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... Zobacz więcej
Quick reply with detailed description of prescribed treatment. I couldn't ask for better health service. Dr John Ashworth is the best doctor I ever dealt with with spot on diagnose and I wish all NH... Zobacz więcej
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Informacje dotyczące firmy
- Dermatolog
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Napisane przez firmę
Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;
Dane kontaktowe
Robins Lane 3, SK7 2PE, Bramhall, Zjednoczone Królestwo
- dermatologist.co.uk
4,0
Dobra
311 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Avoid ! Awful looks like AI is doing your…
Awful looks like AI is doing your consultation. I have a daughter with really bad eczma and multiple GP visits so thought give this guy a shot but he literally prescribed me the same cream as gp which i mentioned in my consultation notes!!! And also charged me 75£ and 45£ for what i got from gp free absolutly disgusting
12 czerwca 2025
Odpowiedź od Dermatologist.Co.uk
Sorry for the delay in replying - I have reviewed your case and my report sent to you - I confirm that I personally prepared your report consisting of 1336 words tailored to the medical condition presented with a few additional paragraphs at the top and the bottom containing generic information. Yes I did repeat one single cream which you had previously been prescribed (there are only a very small number suitable for younger patients) along with a whole host of additional management tips / online sources of help and information / advice about bathing / emollient therapy / diet / and another equally important cream variation - my charge is £95 not £75 as you mentioned - I do not charge anything for the prescription advice given - I presume the £45 you mention was the pharmacy charge because you chose to use the private prescription facility rather than asking the GP to help with NHS prescriptions - I am truly sorry you thought we were an "AI" facility - we certainly are not - best regards
Wrong diagnosis
I posted a picture of a rash I experienced on my face. A day later they told me it was acne and gave me treatments for acne. My dad insisted on calling a doctor and turns out I have shingles, and throwing things on for acne did absolutely nothing. Now I am experiencing a lot of pain and I am not sure if we started with antiviral in time. I just wasted 60 euros on a diagnosis which was wrong.
13 czerwca 2025
Opinia niezależna
Fantastic service
Would definitely recommend this service! I had a minor issue with the details I provided which was resolved promptly after contacting. I got a detailed report within three days (skin has improved massively). Very helpful overall.
30 kwietnia 2025
An outstanding doctor
An outstanding doctor. Dr Ashworth is extremely considerate, giving you full and clear information as well as very practical advice. I'm very grateful for his diligence and care. I wouldn't hesitate to recommend him to others.
7 maja 2025
Odpowiedź od Dermatologist.Co.uk
Thank you so much for your kind words - yes we try to put into the report as much supportive information as we can - for example additional online support contact points (a really good one is www.dermnetnz.org) - as well as just the "doctor - patient - problem - advice / management" things - I hope your get on OK with your own issue - but rest assured we are always here for you - regards
Odpowiedź od Dermatologist.Co.uk
Thank you Rich - yes we offer a quick turnaround - but also we aim to provide as much information as possible and empower the patient to help them make their own decisions - and also an electronic prescription (when indicated) as part of the management plan - best of luck with your issue - we are always here for you - regards
A quick and convenient method of…
A quick and convenient method of consultation that appears to be aimed primarily at new patients. It produced a satisfactory result at considerable less cost than a face-to-face consultation. The resulting report followed a generic pattern, adjusted to the patient's particular condition. The initial questionnaire should include an unambiguous question whether one is a new or returning client (the latter with a new or follow-up condition) and reference made to this in the report.
12 maja 2025
Odpowiedź od Dermatologist.Co.uk
Hi thank you for your review and comments – we always take these suggestions seriously – I have just now logged in to www.dermatologist.co.uk as a client - the first question asked is the client name - the second question asked is "Are you a returning customer?" and the added suggestion "If so please provide your case number from the first consultation. You will find this in your emails" - unfortunately, without that information, we cannot make any reference to a past consultation.
Best regards
Great service Speedy efficient response with clear…
Speedy efficient response with clear instructions as to treatment. This is the second time we have used this service. Happy on both occasions
28 kwietnia 2025
Highly recommended modern approach to dispensing medical advice.
I have previously had a small lesion removed by Dr Ashworth. It speaks for itself that I reverted to him about some concerns I had about some other lesions. I paid for the on line service by submitting some photographs. He replied (on a Sunday!) with a comprehensive report. All this within a matter of days. It is a shame that the NHS is mired in systemic problems that prevent anything remotely approaching this kind of service which clinicians like Dr Ashworth are clearly able to provide. Needless to say, I would recommend Dr Ashworth and am an advocate of his “see him in person” or “send a photo and we’ll tell you what to do” approach. Quick and efficient dispensing of medical advice from which others could learn.
24 kwietnia 2025
Swift and Simple Consultation
This consultation was quick and easy. Highly recommend!
13 kwietnia 2025
Odpowiedź od Dermatologist.Co.uk
Thank you - yes we aim to reply to the standard of less than 3 days turnaround - or 24 hours for express patients - report / management plan / prescription - best regards
Odpowiedź od Dermatologist.Co.uk
Thank you very much - we are here for you 24/7 if needed again - best regards
Very efficient service
Very efficient service, 24 hours from sending photos to receding a prescription! Thank you!
5 lutego 2025
Odpowiedź od Dermatologist.Co.uk
You are more than welcome - value and speed as well as Consultant expertise is what we are all about - and thank you for your review - best regards
Speedy diagnosis leading to swift recovery and peace of mind
Speed of response was good, with a weekend in the way. Lots of precise diagnostic info, saving lots of time otherwise spent booking and awaiting an appointment to see a skin specialist in the flesh (excuse pun).
24 stycznia 2025
Odpowiedź od Dermatologist.Co.uk
Thank you - yes seeing someone face to face privately is a very very expensive business - we try to offer a very similar service at about a quarter of the price - best of luck with the management advice - regards
Can't do high tech prescriptions - misleading
Can't do high tech prescriptions. This is needed in Ireland for some drugs. Your pharmacy will request this so they can order the drugs through the HSE and privately. Offered same solution as my GP, creams that have not worked anymore. Service is very slow. First contacted, the 11th of December and hear back the 15th with other suggestions. Waste of time and no refund. Sent me a long email about it being HSE and my fault. which prompted me to leave an honest review. Website is dermatologist.ie with an irish flag, misleading.
2 stycznia 2025
Opinia niezależna
Odpowiedź od Dermatologist.Co.uk
This service is a private service Consultant Dermatologist to paying patients - for just about the same charge as seeing a standard GP in Ireland and we are available within 24 hours for the express and 3 days for standard service - and our service is unrelated to Irish governmental restrictions. The medication you requested is a highly specialised and restricted drug - not available through standard private practise and standard prescriptions - only available through specialist governmental channels not through a private route such as this which we have provided for many years in Ireland - we explained this is a long series of emails to you (between Dec 11 and 2 days ago) and provided a prescription for mainstream treatments and treatment advice - we have never said this is anyones "fault" - it is just the system which is understandably restricted for this particular drug (which by the way is certainly not guaranteed to work) - best regards in your search
Very nasty rash 😞
Prompt attention and treatment plan with easy to follow instructions made the whole process stress free.
14 grudnia 2024
Quick response with clear advice as to…
Quick response with clear advice as to how to deal with the problem from a consultant dermatologist
21 listopada 2024
Odpowiedź od Dermatologist.Co.uk
Thank you - yes we aim to turn around a standard report in about 2 or 3 days and an express request in 24 hours - best regards
Very pleased. Excellent response time.
This is the second time we have used this site for our daughter. Dr Ashworth provided a comprehensive report, with clear instructions regarding medication and longer term advice. Response time was less than 36 hours. Thank you.
26 listopada 2024
Opinia niezależna
Odpowiedź od Dermatologist.Co.uk
You are more than welcome - lets hope for a satisfactory treatment outcome - we are always here for you 365 days a year
Fantastic speedy service
Excellent service. Logged on and loaded my details late on Sunday and received detailed report less than 48 hours later. Fantastic speedy service. Will use again.
17 listopada 2024
Odpowiedź od Dermatologist.Co.uk
Great to hear - many thanks - yes we try to get a standard report out in less than 3 days and the express service in 1 day - best regards
Waiting time and cost
Waiting time get longer than expected. Consultation took 4 working days - 6 days including weekend and another 4 days for prescription. Also Website lied about price. It says 75 pounds I paid 95.
5 października 2024
Odpowiedź od Dermatologist.Co.uk
I apologise - yes we usually respond within 2 or 3 days for standard and 24 hours for the express service - the prescription service is electronic via another provider and is out of our control - but usually occurs simultaneous with the report being sent out - the price thing is something I am concerned about - can you please email us at online@dermatologist.co.uk with your case number (for a refund) and tell us where on the website the price of £75 is incorrectly quoted so we can correct that - please accept my apologies and use us again - regards
Comprehension report
30 września 2024
Odpowiedź od Dermatologist.Co.uk
A written report about your condition allows us to include some reference terms and sometimes website information sources - yes we try our best to empower our patients with a lot of information to help understanding - regards
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