Dermatologist.Co.uk Recenzje 

311
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Dr Ashworth offers an excellent online service. My phone didn't take the photos that well. He is a true professional they are all extremely nice and professional. I have my report now and will disc... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Report is good. It’s the 4th time I use this service and the dr always got my treatment right. But it’s also not the first time that he doesn’t send my prescription to the pharmacy. It’s always like t... Zobacz więcej

Oceniono na 5 z 5

After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... Zobacz więcej

Oceniono na 5 z 5

Quick reply with detailed description of prescribed treatment. I couldn't ask for better health service. Dr John Ashworth is the best doctor I ever dealt with with spot on diagnose and I wish all NH... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dermatolog
  2. również w kategorii:
  3. Lekarz

Napisane przez firmę

Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

311 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 71% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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4,0

Wszystkie recenzje

(311)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

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Oceniono na 1 z 5

Still waiting on it for over 3 days

Still waiting on it for over 3 days, not sure if this trust pilot previous review was genuine. Disappointing so far.

21 lutego 2023
Opinia niezależna
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

I am afraid we do not have your name on record so I cannot trace the problem you refer to - however, I can make a general comment. There are no delayed or outstanding records on our system. All our reports are fully uploaded and I am not aware of a delayed set of reports.

You are aware of course that you must login yourself into your own private portal which is password protected for you to access your report? Reports are not emailed out direct to email addresses which might be correct or incorrect – our reports are loaded into your own portal and you have to access these securely yourself – some patients incorrectly sit and await an email report sent out to them and do not login to gain access – please let us know if we can be of any further assistance – Best regards

Oceniono na 5 z 5

Very prompt response

The consultation was exactly like the website mentioned in terms of timeline. The report was very nicely detailed and the treatment Regime was explained very well. Being a doctor myself, and knowing that my skin condition is chronic , I am grateful that I have the option of consulting an experienced dermatologist online. Totally love the concept.

20 stycznia 2023
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Wow!!!! And coming from a fellow medic too. Many thanks for the nice comments. Heres hoping your condition gives us a satisfactory response . Regards

Oceniono na 1 z 5

Replied to consultation on site

Replied to consultation on site, no response. Rang and left a message , no response. I couldn’t get my prescription as date of birth recorded as incorrect. Waste of £75 no prescription no response

10 stycznia 2023
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

I am sorry you have had trouble contacting us - we usually respond within 24 hours - when you say you replied to "consultation on site" I am not sure what that means - but the best contact point is direct to our email with your case number - and we will gladly check the prescription details - we use the exact details you insert on your report - without your case number I cannot check where the error has occurred - please also remember you can use your report to get your prescriptions through your GP if you wish - when you say "waste of" - please remember irrespective of the prescription you have still acquired an expert opinion on your condition - best regards

Oceniono na 5 z 5

I was so impressed with this service…

I was so impressed with this service and the extremely quick turnaround time combined with a very detailed and comprehensive report which was far better that I was expecting - it was so helpful, efficient and cost effective - I would have no hesitation whatsoever in recommending this service.

13 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Helped when very much needed it.

Contacted Dr Ashworth when my daughter had a flare up of her eczema. He returned my query promptly with a report that guided us. He also prescribed tablets and cream that eased her discomfort. I will definitely be using his services again. Thank you for all your help and advice.

16 grudnia 2022
Oceniono na 5 z 5

Detailed, thorough, goes above and beyond

Got a quick response and very impressed with the level of detail in the letter that came back. Far more in-depth on the issue, the possible routes to try for a solution and how to actually use the topical products prescribed. The latter is critical and has been missed by the GP and a dermatologist (that cost £180 for a 10 minute video consultation). The prescription before cost £65-70 - different antibiotic I know but even so. Going through this process and ordering online it was £24 for two products. Too early to see the results but that is unique to every individual so not relevant, the customer service and care taken was above and beyond so very impressed.

11 stycznia 2023
Oceniono na 5 z 5

Excellent Opinion

I had a lesion appear under my left eye. A medic myself I thought i knew what it was. Dr Ashworth confirmed the diagnosis and a treatment plan advised, a challenging lesion to treat and in a sensitive area. I followed the instructions given and after a couple of weeks it is now gone and the skin has gone back to normal. I found the service to be quick and economical compared to face to face consultations. Going to my GP would have taken considerably more time and effort.

20 listopada 2022
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Great to have the support of a fellow medic - thanks you for your comments - we are here for you anytime you need us - regards

Oceniono na 5 z 5

Fantastic service

Fantastic service! I opted for the faster route and received a detailed report and prescription well within the specified timescale.
I would definitely use this company again and I have already recommended it to some friends!
Thankyou Dermatologist.co.uk

3 stycznia 2023
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Thank you - you are very welcome - we are here for you 24/7/365 - best regards

Oceniono na 4 z 5

Good idea but

I think this is a very good idea as it is cheaper and more convenient that having to attend a hospital. However, in my case, I might have found it more helpful to have a quick phone conversation (15 mins?) rather than receive a very detailed report. Maybe this could be another idea for the future? My issue was with the meds prescribed and the hospital pharmacist only advised "I don't want to make that call. You need to contact the Consultant" when I rang the number for any meds issues.

4 stycznia 2023
Opinia niezależna
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Yes agreed and thank you - there is no substitute for a face to face or a telephone consultation (same cost because same use of consultants time) and of course we do offer these through our office (just call us anytime for an appointment) - but they are more expensive - in fact you could have about 3 online consultations for the same cost as one traditional consultation - and that is what we are trying to offer - the cheapest feasible access - best regards

Oceniono na 4 z 5

Excellent and rapid response - highly recommend

I had a nasty skin flare up over Christmas/New Year when everywhere was closed. The online consultation and resulting advice was excellent - and very prompt (I paid for the 24 hour response as I was in such pain) - based on the evidence I provided on the online form. I tried to provide supplementary evidence using the email on the website but this was not taken into account which was a pity. I would say the service was very good but I am now hoping to see Dr Ashworth in person as I have been recommended by a GP to see a dermatologist. I need his expert help for my chronic skin condition. I would recommend this service to others.

31 grudnia 2022
Opinia niezależna
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Thank you for your comments - yes, a face to face consultation is always preferable for a skin condition problem - what we are trying to provide here is a very rapid / affordable / option for patients who cannot afford a private face to face consultation which typically costs £200- £300 or who live in an area where this is simply not available - we are always here to help 365/24/7 in the short term - best regards

Oceniono na 5 z 5

Skeptical At First, But Concerns Were Unfounded - Very Happy With This Service

Frankly, I was initially very skeptical, not least because I understand this is a relatively new service, but I felt huge relief when I received the report on a mole that had been concerning me on my back. The report was both very thorough and clear. And while the doctor understandably stressed he would still recommend a face-to-face consultation at some stage, as well as suggesting things to ask for along the way, he went to great lengths to put my mind at ease. Every statement the doctor made was visibly paired with knowledge and expertise. The limits of online consultations like this are obvious, mainly because of the limitations of either the cameraphone, or the person taking the pictures. But the site suggests best practice for photographing, and if you can get enough clear pictures, ideally in outdoor, overcast / cloudy daylight, and enter as much information as possible - wherever possible, I think this is a fantastic resource that can help alleviate concerns, or reinforce them to prompt further action. There is an additional charge for expediting the assessment, which I actually appreciated as I was getting a bit consumed with worry over the Christmas holiday period, with no professional available for days.

One negative - I received an email saying 'We received zero clinical information about the mole photos' - the form you fill out wasn't very clear on where to put the information. It asked how long I had experienced what I was experiencing, but nothing more. I would suggest a clearer form layout, if that hasn't been taken care of already.

28 grudnia 2022
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Thank you for your very thorough and thoughtful comments - we agree, there is no substitute for a face to face consultation - but we get pretty close to it - many thanks and a great deal quicker / cheaper - best regards

Oceniono na 5 z 5

Great experience !!

Great experience and quick treatment !!

24 grudnia 2022
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Thank you - we are here always if you need us

Oceniono na 5 z 5

Excellent Dermatology Consultation

Very fast turnaround from Dr Ashworth, thorough report and recommendations for patient given based on images provided, very compassionate and empathetic manner. I am extremely pleased with Dr Ashworth’s help and expertise.

23 grudnia 2022
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Those words are so kind, thank you very much - we know that remote IT based contact can be somewhat impersonal but we do try to tailor our advice according to individual need - we are here for you always - best regards

Oceniono na 5 z 5

Very good

Very good, very professional, will use again in the future. Thank you!

17 grudnia 2022
Opinia niezależna
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Thank you for your comments - yes, please come back anytime - we are always here for you more or less 24/7/365 - best regards

Oceniono na 5 z 5

I contacted Dr.Ashworth concerning a…

I contacted Dr.Ashworth concerning a skin condition that had been developing for months,I was not able to get an NHS consultant appointment.I passed over my symptoms,with photos and within 48 hours i received a reply,with a private prescription for medications which i am using at present with excellent results.

12 grudnia 2022
Logo Dermatologist.Co.uk

Odpowiedź od Dermatologist.Co.uk

Excellent - thank you for the kind words - and the good news about your improvement - we are always here for you - regards

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