Our bbq arrived on time and we are very pleased with our purchase. There was an issue with the temperature gauge which didn’t work. We emailed customer service and the response was excellent. A r... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We ordered a fire pit direct from Dellonda - it arrived “next day” as promised and we are delighted with it. It is sturdy, attractive in appearance and seems to be well made (made in China, but most... Zobacz więcej
Reakcja na opinię
We received our product a day earlier than stated from Amazon which was great. We unpacked the 60L Fridge/Freezer let it settle as per the instructions and it's working fantastic. Really pleased with... Zobacz więcej
Reakcja na opinię
Update: I have checked all folders and I have not received a response. My order arrived a week later than originally communicated. Completely understand delays happen, however customers should be... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Dellonda
Napisane przez firmę
Shop Home & Office Products
Shop Leisure Products
Shop Outdoor Living Products
Q: Who are Dellonda?
A: We are a Home, Garden and Leisure Retailer, specialising in useful, innovative, quality products for use in and around the home at great value prices.
Q: Where are Dellonda based?
A: We are very lucky to be based in the beautiful town of Bury St Edmund's in the heart of Suffolk.
Q: Where are your products from?
A: We source our products from around the world, but what sets us apart is that we test our products inhouse using state-of-the-art testing facilities and highly qualified engineers - so you can be 100% confident that a Dellonda product is safe for you and your family.
Q: What level of Aftersales can I expect?
A: We are big on customer service and unlike a lot of digital firms have a friendly voice at the end of the phone alongside email. In addition to this we have a vast range of spare parts and what we believe is the best team of engineers in the business. Aftersales is a key part of our company philosophy and any customer of Dellonda can rest assured that they will not only receive great service upfront but also for years to come!
Q: What shipping service do you use?
A: We use a range of couriers depending on what you order. For orders dispatched with DHL or TNT we dispatch all orders received by 4:30pm on a next working day delivery - absolutely free of charge!
Q: What products do you sell?
A: Our growing range includes authentic outdoor Wood Fired Pizza Ovens, Ergonomic Electric Office Desks, Hot Tubs, Swimming Pools, BBQs, Baridi Wine Coolers & Mini Fridges - we pride ourselves on quality home, garden and leisure products that we would like to own ourselves.
Q: Where can I find out more about Dellonda?
A: You can find Dellonda on all Social Media Platforms and our videos are on Youtube
Dane kontaktowe
Kempson Way, Bury St Edmunds,, IP32 7AR, Bury Saint Edmunds, Zjednoczone Królestwo
- 01284 757575
- support@dellonda.co.uk
- dellonda.co.uk
4,4
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 82% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic quality and excellent delivery
Fantastic quality and excellent delivery
28 sierpnia 2025
Opinia niezależna
Good quality chest freezer
Good quality chest freezer. Very prompt delivery, and that was to the Isle of Wight! Well packaged, no damage. Very helpful and friendly service at Dellonda when I phoned for information.
I ordered from Dellonda particularly as I have purchased from them previously.
20 sierpnia 2025
Odpowiedź od Dellonda
Hi Liz!
Thank you so much for your wonderful review! We're really pleased to hear that your chest freezer arrived promptly and in perfect condition, even all the way to the Isle of Wight!
It’s great to know our team was able to assist you when you called, and we're truly grateful for your continued support and trust in Dellonda. Repeat customers like you mean a lot to us!
If there's anything else we can help with in the future, please don’t hesitate to get in touch.
Kind Regards
Team Dellonda
Great seller
12 sierpnia 2025
Odpowiedź od Dellonda
Hi Lawrence!
Thank you so much for the kind words and 5-star rating! We really appreciate your support.
Kind Regards
Team Dellonda
Super helpful ⁉️super knowledgeable…
Super helpful ⁉️super knowledgeable ⁉️very reasonable price ⁉️super speedy delivery ⁉️many thanks
19 sierpnia 2025
Odpowiedź od Dellonda
Hi Marcus!
Thank you so much for the fantastic review! I'm really glad to hear you were happy with the service, pricing, and delivery speed. Your kind words and support mean a lot, and it was a pleasure serving you!
Many thanks again, and I hope to assist you again in the future.
Kind Regards
Team Dellonda
Odpowiedź od Dellonda
Hi Justin!
Thank you so much for your kind words and 5-star review! We're thrilled to hear you were happy with the fast delivery, clear communication, and the product itself. It was a pleasure serving you, and we truly appreciate your support. Looking forward to helping you again in the future!
Kind Regards
Team Dellonda
Garden Furniture
Purchased two different sets in the fusion range - great, responsive customer service. however, the delivery company for the first set was awful - waited in all day for the delivery, did not turn up - no call, no email no nothing - ended up getting the set 4 days late.
7 sierpnia 2025
Odpowiedź od Dellonda
Hi Simon!
Thank you so much for your feedback and for your purchase! We're really glad to hear you were happy with our customer service.
Sincere apologies regarding the experience you had with the delivery of your first set. That’s certainly not the level of service we aim for.
We genuinely appreciate your patience and understanding, and we’re grateful for your support. If there’s anything else we can do, don’t hesitate to reach out!
Kind Regards
Team Dellonda
Bought a 3M parasol with twist from…
Bought a 3M parasol with twist from Dellonda which was a quarter of the price of similar parasols in the big garden centres.
Great product that did everything that the other models did.
Quick deliv
6 sierpnia 2025
Odpowiedź od Dellonda
Hi Mark!
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're happy with your 3M parasol and that it met your expectations. Also, we're pleased the delivery was quick and smooth for you. Enjoy your new parasol, and thanks again for choosing Dellonda!
Kind Regards,
Team Dellonda
Actually was not a misunderstanding…
Actually was not a misunderstanding just had no choice but re purchase missing part with the expectation of a refund that didnt happen
18 lipca 2025
Opinia niezależna
Fix for wine cabinet
After some communication between the company and me I was able to bring back to life my wine cabinet, which was out of warranty, by ordering and fixing a replacement door. An easy fix.
31 lipca 2025
Odpowiedź od Dellonda
Hi Graham!
Thank you so much for your kind review! We're glad we could assist you in bringing your wine cabinet back to life, even outside of the warranty period. It's great to hear the replacement door was an easy fix. If you ever need anything else, we're always here to help.
Kind Regards
Team Dellonda
Fast delivery
Fast delivery, next day. No extra cost.
Excellent product. Highly recommend.
6 sierpnia 2025
Odpowiedź od Dellonda
Hi Leanne!
Thank you so much for the fantastic review! We're thrilled to hear your order arrived so quickly and that you're happy with the product. Your recommendation means a lot to us.
Thanks again for your support!
Kind Regards
Team Dellonda
Well built fire pit
Well built fire pit. Looks really nice lit up. Delivered promptly.
11 sierpnia 2025
Opinia niezależna
Odpowiedź od Dellonda
Hi Lindsey!
Thank you so much for the great review! We're thrilled to hear you're enjoying your fire pit and that it arrived promptly. Nothing better than relaxing by a warm fire, especially when it looks great too! If you ever need anything else, we're here to help.
Kind Regards
Team Dellonda
Great piece of kit
Great piece of kit, used it on a 4 day camping break and the freezer dept kept everything frozen and the fridge side worked equally well, buy one you wont be disappointed.
27 lipca 2025
Odpowiedź od Dellonda
Hi Simon,
Thank you so much for taking the time to share your experience! We’re delighted to hear the fridge/freezer performed so well on your camping trip and kept everything perfectly chilled and frozen. It’s great to know it helped make your 4-day break even better. We really appreciate your recommendation and hope it serves you well on many more adventures!
Best regards
The Dellonda Team
Great British Quality
We recently purchased our Dellonda Banidi 24 Bottle wine cooler fridge and are absolutelydelighted with this product. From it's elegant appearance,it's excellent capacity, silent running and very reasonable price,this wine fridge is an absolute winner.And to top it all it is made by a British company with a great reputation for quality and service.
4 sierpnia 2025
Opinia niezależna
Odpowiedź od Dellonda
Hi John,
Thank you so much for your wonderful review! We’re thrilled to hear that your new Wine Cooler has ticked all the boxes — we also truly appreciate your kind words about our reputation and service — we take great pride in delivering both quality products and a great customer experience.
Best regards
The Dellonda Team
Odpowiedź od Dellonda
Hi Graham,
Thank you for your kind words! We’re so pleased you found our website easy to use, our prices great value, and your delivery prompt — and even happier that you love your new item.
We appreciate your support and look forward to serving you again!
Best regards
The Dellonda Team
I purchased the floating unit for mini…
I purchased the floating unit for mini tabs 👍works a treat in my Dellonda tub I am delighted so is my Grandson 😃 Al superb quality and works as it should best buy ever! Great that I can simply get all accessories I need on Dellonda website easy to order, fast delivery what more can I say 😀
30 lipca 2025
Odpowiedź od Dellonda
Hi Nicola,
Thank you for such a fantastic review! We’re delighted to hear your unit is working perfectly in your Dellonda tub — and that it’s a hit with both you and your grandson.
It’s great to know you’ve found our accessories easy to order, with fast delivery and the quality you expect. We’re thrilled to have made your “best buy ever” list!
Best regards
The Dellonda Team
Odpowiedź od Dellonda
Hi Ian,
Thank you for your feedback! We’re so pleased your order arrived quickly and hope you enjoy your purchase.
Best regards
The Dellonda Team
Odpowiedź od Dellonda
Hi Sara,
Thank you for taking the time to leave a review! We're glad to hear you're happy with the versatility of the water butt.
If you ever have any questions or need support, feel free to reach out — we're always here to help.
Best regards
The Dellonda Team
Great service plus next day delivery
Great service plus next day delivery. Very happy. Keep up the good work!!!
9 lipca 2025
Odpowiedź od Dellonda
Hi John!
Thank you so much for the fantastic 5-star review! We're glad to hear you were happy with our service and next-day delivery. Your kind words and support mean a lot to our team. Looking forward to serving you again soon!
Kind regards,
Team Dellonda
Odpowiedź od Dellonda
Hi John,
Thank you for your kind words! We're really pleased to hear you were happy with our customer service. If there's anything else we can help with, please don’t hesitate to get in touch.
Best regards,
The Dellonda Team
Excellent and speedy response.
3 lipca 2025
Odpowiedź od Dellonda
Hi Jane,
Thank you so much for your 5* review! We're glad we could help quickly, and your support means a lot!
Kind regards,
Team Dellonda
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.