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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordering the sun bed was straight forward,the delivery was good, quality of the product was very good, would recommend.

Oceniono na 5 z 5

The service I got from Southsea deckchairs could not have been better. They responded to email questions quickly, they helped me find exactly the products I wanted and delivered them within a day of... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What a brilliant service. Searched everywhere for some Textilene fabric to cover some old Sun loungers with. Finally found Southsea Deckchairs. Nothing was too much trouble. Made a huge effort to fin... Zobacz więcej

Oceniono na 5 z 5

Bought new slings for my Southsea Deckchair tennis chairs. My original ones were black cotton fabric,had them years but they eventually faded then ripped. Decided to go with olive green acrylic rep... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami zewnętrznymi
  2. Hurtownia tkanin
  3. Wytwórca mebli
  4. Tapicer

Napisane przez firmę

Southsea Deckchairs was founded by Stephen Davies, a deckchair attendant working on Southsea beach during the 1980s and this is where Stephen’s love of deckchairs began. The Southsea Deckchair workshop was established in 1991, and the first batch was ready in the same year. The Southsea deckchair was developed from life-cycle testing and continuous improvement over the next 15 years with the three essential ingredients capable of withstanding a seaside environment: quality, strength and durability.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

158 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A great product.

A great product, the team couldn't help me enough to make sure I was purchasing the correct product for my needs. Arrived promptly.

18 lutego 2025
Logo Southsea Deckchairs

Odpowiedź od Southsea Deckchairs

Thank you Sally for your feedback. Please enjoy the product :)

Oceniono na 5 z 5

Surprisingly good service

Surprisingly good service. I made a bulk order for my employer, a prestigious institution. Southsea Deckchairs took the time to advise me which sling material would best suit my application and how to best put my employer's logo on the sling. They were patient through my employer's decision making process. The deck chairs are great. Solidly built and good looking. I compared companies and am happy with my choice.

27 czerwca 2024
Opinia niezależna
Logo Southsea Deckchairs

Odpowiedź od Southsea Deckchairs

Was great working with you and thank you for the positive feedback. Look forward to working with you in the future. :)

Oceniono na 5 z 5

First Class in ALL Respects

Wonderful customer service with great communication to collect a deckchair out of season!

Chair is superb! Great quality and very comfortable!

10 grudnia 2024
Logo Southsea Deckchairs

Odpowiedź od Southsea Deckchairs

Thank you very much John!

Oceniono na 5 z 5

Fabulous chairs

Fabulous chairs: so well made and made for comfort. Currently set up in our room in front of the fire as haven’t found chairs for that room yet but loved the deckchairs which we can use in summer too!

21 listopada 2024
Oceniono na 5 z 5

Chairs!

Apart from not delivering the chairs on my preferred date, the items are great! Roma [the lady I spoke with on the phone] was extremely polite and professional.

18 października 2024
Oceniono na 4 z 5

Customer service

**EDIT to add: since writing this review, the company have now resolved this issue and I have increased the rating from 1 to 4 stars.

The deckchairs themselves are high quality and very comfortable. Sadly the customer service does not match up to the product.

I ordered two deckchairs but there were some marks on one of the covers. I emailed customer services but got no reply for several days. The company then offered a replacement sling (seat cover), which would have solved the problem, but they have never sent it.

I contacted them again six weeks after their emails went silent but they did not reply. It has now been almost four months since I placed the order.

It feels as though customer service is lacking although the deckchairs themselves are very good.

11 czerwca 2024
Logo Southsea Deckchairs

Odpowiedź od Southsea Deckchairs

Hello Juliet, I have traced the e-mail trail and I can see that you chose to have a replacement fabric in a different colour on your message sent on the 19th June.

I cannot see that Nikki replied to this e-mail and I am not sure why, she is usually ultra-efficient. You wrote again on 28th August, after which time Nikki had for left for the winter and this was not picked up by us.

Please accept my apologies. As a small family business we take a real pride in our customer service and this is thankfully supported by the large number of very positive reviews below.

This is a genuine oversight. Please contact me at your earliest convenience and I will make sure that this is dispatched right away!

Stephen (Founder)

Oceniono na 5 z 5

Southsea Deckchairs -quality products and service

Purchased two chairs from Southsea Deckchairs in 2021. It was a great experience being able to choose from so many bespoke options to suit our needs. The chairs are of high quality and we have enjoyed using them. One of them recently developed a fault after 3 years of use. The customer service to resolve the fault was exemplary and sorted out quickly. Nice to have someone in the UK to ring up who respond positively. I recommend this company.

30 września 2024
Opinia niezależna
Oceniono na 5 z 5

Edwardian style deckchair

Our Edwardian style deckchair was delivered promptly and well packaged. It is very solid and well made and the material is strong and comfortable. Very pleased all round.

5 września 2024
Oceniono na 5 z 5

Highly responsive team at Southsea…

Highly responsive team at Southsea Deckchairs. I had a few questions about my personalised order and members of the team responded quickly and very helpfully. The chairs arrived within a couple of days and I’m very pleased with the quality of the chairs, seat material, and the printing. I would recommend them.

19 sierpnia 2024
Oceniono na 5 z 5

Great!

Proactively contacted us after seeing we’d made an unusual order which could have been a mistake, then updated our order for us when we realised the error we’d made!

29 sierpnia 2024
Oceniono na 5 z 5

Relax

Web site clear and simple, options for deckchairs are legion!
Quality of Deckchairs 5*, and prices very competitive.
Deckchairs delivered within 72 Hrs, very impressive and Thank You.

13 sierpnia 2024
Oceniono na 5 z 5

We were impressed by the sturdy…

We were impressed by the sturdy construction of the deck chairs (they are clearly built to last) and the range of fabric slings to choose from was an added bonus. Prompt shipping and delivery too. Well done.

1 sierpnia 2024

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