Ordering the sun bed was straight forward,the delivery was good, quality of the product was very good, would recommend.
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The service I got from Southsea deckchairs could not have been better. They responded to email questions quickly, they helped me find exactly the products I wanted and delivered them within a day of... Zobacz więcej
Reakcja na opinię
What a brilliant service. Searched everywhere for some Textilene fabric to cover some old Sun loungers with. Finally found Southsea Deckchairs. Nothing was too much trouble. Made a huge effort to fin... Zobacz więcej
Bought new slings for my Southsea Deckchair tennis chairs. My original ones were black cotton fabric,had them years but they eventually faded then ripped. Decided to go with olive green acrylic rep... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Southsea Deckchairs was founded by Stephen Davies, a deckchair attendant working on Southsea beach during the 1980s and this is where Stephen’s love of deckchairs began. The Southsea Deckchair workshop was established in 1991, and the first batch was ready in the same year. The Southsea deckchair was developed from life-cycle testing and continuous improvement over the next 15 years with the three essential ingredients capable of withstanding a seaside environment: quality, strength and durability.
Dane kontaktowe
Unit 5, Victory Trading Estate, PO3 5LP, Portsmouth, Zjednoczone Królestwo
- 023 9265 2865
- info@deckchairs.co.uk
- deckchairs.co.uk
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A great product.
A great product, the team couldn't help me enough to make sure I was purchasing the correct product for my needs. Arrived promptly.

Odpowiedź od Southsea Deckchairs
Surprisingly good service
Surprisingly good service. I made a bulk order for my employer, a prestigious institution. Southsea Deckchairs took the time to advise me which sling material would best suit my application and how to best put my employer's logo on the sling. They were patient through my employer's decision making process. The deck chairs are great. Solidly built and good looking. I compared companies and am happy with my choice.

Odpowiedź od Southsea Deckchairs
First Class in ALL Respects
Wonderful customer service with great communication to collect a deckchair out of season!
Chair is superb! Great quality and very comfortable!

Odpowiedź od Southsea Deckchairs
Fabulous chairs
Fabulous chairs: so well made and made for comfort. Currently set up in our room in front of the fire as haven’t found chairs for that room yet but loved the deckchairs which we can use in summer too!
Chairs!
Apart from not delivering the chairs on my preferred date, the items are great! Roma [the lady I spoke with on the phone] was extremely polite and professional.
Customer service
**EDIT to add: since writing this review, the company have now resolved this issue and I have increased the rating from 1 to 4 stars.
The deckchairs themselves are high quality and very comfortable. Sadly the customer service does not match up to the product.
I ordered two deckchairs but there were some marks on one of the covers. I emailed customer services but got no reply for several days. The company then offered a replacement sling (seat cover), which would have solved the problem, but they have never sent it.
I contacted them again six weeks after their emails went silent but they did not reply. It has now been almost four months since I placed the order.
It feels as though customer service is lacking although the deckchairs themselves are very good.

Odpowiedź od Southsea Deckchairs
Southsea Deckchairs -quality products and service
Purchased two chairs from Southsea Deckchairs in 2021. It was a great experience being able to choose from so many bespoke options to suit our needs. The chairs are of high quality and we have enjoyed using them. One of them recently developed a fault after 3 years of use. The customer service to resolve the fault was exemplary and sorted out quickly. Nice to have someone in the UK to ring up who respond positively. I recommend this company.
Perfect for my husband he loves it
Perfect for my husband he loves it. Beautifully made. Sturdy. Delivery was on time. A brilliant experience. Thankyou
Southsea deckchairs - still the best.
Excellent new deckchair to replace my original, which had done service for 22 years!
Excellent quality and delivery!
Southsea Deckchairs does what they say 'on the tin'.
A company that actually does what they say 'on the tin'. Excellent quality product, helpful sales people and a painless ordering process. I'll definitely be back next year!
Edwardian style deckchair
Our Edwardian style deckchair was delivered promptly and well packaged. It is very solid and well made and the material is strong and comfortable. Very pleased all round.
Highly responsive team at Southsea…
Highly responsive team at Southsea Deckchairs. I had a few questions about my personalised order and members of the team responded quickly and very helpfully. The chairs arrived within a couple of days and I’m very pleased with the quality of the chairs, seat material, and the printing. I would recommend them.
Great!
Proactively contacted us after seeing we’d made an unusual order which could have been a mistake, then updated our order for us when we realised the error we’d made!
Relax
Web site clear and simple, options for deckchairs are legion!
Quality of Deckchairs 5*, and prices very competitive.
Deckchairs delivered within 72 Hrs, very impressive and Thank You.
Replacement sling for older deckchair
Very prompt, friendly and efficient service. The team sized the sling to fit a 20 year old Southsea deck chair. Delighted with the result. Thanks.
We were impressed by the sturdy…
We were impressed by the sturdy construction of the deck chairs (they are clearly built to last) and the range of fabric slings to choose from was an added bonus. Prompt shipping and delivery too. Well done.
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