I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Zobacz więcej
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Zobacz więcej
Ryan D was able to resolve my CD questions very quickly and straight to the point. He also walked me thru alternative way to accomplish the same on website by myself. DCU has been providing wonderful... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Dane kontaktowe
Donald Lynch Boulevard 220, 01752, Marlborough, Stany Zjednoczone
- dcu.org
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
BEST CUSTOMER SERVICE I EVER HAD SHE…
BEST CUSTOMER SERVICE I EVER HAD SHE WENT ABOVE AND BEYOND TO HELP ME SHE DESERVES A RAISE!!! Her name is Lakeesha !!! Best person I ever spoke to on the phone she knows how to do her job very well and was very fast
Dcu has the best customer service team!
Spoke to Nina & Esmonia on the phone today regarding a loan process. They both were extremely knowledgeable, sweet and quick. I wish all business calls were like these two calls that I had with these wonderful women. What a pleasure and a breath of fresh air! Thank you both so much. I feel smarter!
Best customer support, I'm totally satisfied with service…
I'm totally satisfied with service support team
I talked with Jessica Sunday night and…
I talked with Jessica Sunday night and she got me up and running on the website again. She knew excatly what to do and was very polite and helpful. Ty again Jessica
Excellen service from Savan all the time
Great customer service
The time she spent with me and her help…
The time she spent with me and her help was great
Odalisa Was really good
Odalisa Was really good, she provided excellent service
Steven is knowledgeable and has…
Steven is knowledgeable and has excellent customer service.
Serena made my process smooth and…
Serena made my process smooth and quick! Thanks Serena
Very professional and kind assistance…
Very professional and kind assistance was given to me , answered all my questions I had in a friendly manner
In It Together
Your representative stuck with me through the application process and walked me through some of the more arduous and confusing aspects. She was very kind and very patient and together, we got the job done!
She is awesome and politely helped me…
Natasha is awesome and politely helped me to resolve my queries. I would like to appreciate her efforts and being top of making customer happy.
I always expect good service from the…
I always expect good service from the DCU people who answer, and this time if anything it was better. He really listened and helped, didn’t corner me or try to fit me into a pattern, etc. He kindly asked what I needed, like my balance since I couldn’t sign in. Really the best service anyone could give. Thank you for maintaining your high standards for service. It’s a good reason to stay with a credit union and not migrate to a bank. He was a real example of how to treat a customer. I don’t remember his name but I do remember his help.
DCU Rocks!
Tyler was very helpful, pleasant and professional. He answered some questions and took care of 3 different needs. Very efficient!!
Great customer service
I had called about an auto loan. Chris handled my qtns very well.
Excellent customer service provided by…
Excellent customer service provided by Justin. He was really patient and was able to solve the issue without even going to the local branch. Saved me time. Thanks once again Justin
The representative was very helpful…
The representative was very helpful with the information I needed to process an Auto Loan.
Soraya was very helpful and friendly.
Soraya was very helpful and friendly.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








