Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej
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We purchased an air fryer earlier in the year and has been brilliant! Recently, noticed tiny areas of the non- stick coating coming off the trivets. We contacted Customer Services and after a couple o... Zobacz więcej
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Had a cordless vacuum cleaner fail after two years. Had extended 3 year warranty. Contacted Daewoo by email and followed instructions to sort the issue. Had initial problems with my emails and rang Da... Zobacz więcej
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The lid of my Daewoo halogen oven/air fryer fell apart during the warranty period. I contacted Daewoo via email, explained the situation and sent photos. Jamie, who dealt with me, sent a brand new rep... Zobacz więcej
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We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!
Brightgate House, 1 Brightgate Way, Stretford, M32 0TB, Manchester, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 71% z negatywnych recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I must commend Daewoo for their fantastic customer service. When our vacuum cleaner stopped working after 13 months I contacted them. They immediately arranged for a replacement cleaner to be sent. Fortunately I had extended the warranty on line but , even so, I did not expect such first rate service. Thank you.

Odpowiedź od Daewoo Electricals
Easy website to navigate. Quantity of items amazing. Prices astounding. Quick delivery. I would highly recommend.

Odpowiedź od Daewoo Electricals
Further to your reply to my review. You stated that Extended Warranty can only be done by EMail or Post. I told you I sent the EW back and it must have got lost in the Post. As a Company you now also lie about how your EW Works. People think again about buying from this untrustworthy Company. This is how this Company treats Pensioner's. I PROVIDED YOU WITH PROOF OF PURCHASE SO PLEASE HONOUR YOUR PROMISE.

Odpowiedź od Daewoo Electricals
Arrived broken.
Bought this for my 96 yr old mother. When I went over to unpack and install I found that one of the knobs is broken.

Odpowiedź od Daewoo Electricals
There was a fair bit of choice available and also payment options to suite everyone's budget which to be honest was actually an added bonus. The items came sooner than expected too so was well impressed and will definitely shop again with Daewoo
Electrical

Odpowiedź od Daewoo Electricals
Ordered on line after our old air fryer oven died, I think we worked it to death! Bought the same again, it arrived before estimated delivery time, a bonus, excellent price.

Odpowiedź od Daewoo Electricals
I bought a Daewoo stainless steel kettle (model SDA1167) around a year ago and was initially delighted with it – fast-boiling, easy to fill and comfortable to pour from. A couple of weeks ago, though, it became apparent that one side of the hinge attaching the pop-up lid had failed. It's still usable (just) but now very awkward to open and close.
It had never been dropped or strained. The thin plastic strut on one side has just let go with no provocation. There really can be no excuse for this – it can only be the result of poor design and/or materials.
I would have taken it back to the retailer (which I'm pretty sure was Robert Dyas in Bromley) but I can find no trace of my receipt or any other proof of purchase. I guess I'll just have to put it down to experience and avoid the brand in future…
[EDIT] NB The kettle was bought shortly after the chaos of a house move. I may well have registered it under the maker's warranty scheme but any record of this has also been mislaid.
Since posting this review I have replaced the defective Daiwoo item with a Bosch product, with which I am so far entirely satisfied…

Odpowiedź od Daewoo Electricals
We have had a Daewoo Airfryer before and were really pleased so it made perfect sense to replace it with another Daewoo model. The design is sleek and the settings are intuitive and easy to use with the touch buttons. It is robust and well made. This model actually was less than our previous model and has more features.

Odpowiedź od Daewoo Electricals

Odpowiedź od Daewoo Electricals
This is a second purchase of this item as we liked the first one so much. The price is good and ordering is easy. Commiunication from the seller is great and delivery was very fast. The item was well packaged and delivered in perfect condition. A good all round experience.

Odpowiedź od Daewoo Electricals
The web site was clear, sharp & responsive, made shopping very easy.no pop ups or scrolling back to delay & confuse you.

Odpowiedź od Daewoo Electricals
Had a cordless vacuum FLR00010 which lasted just on 12 months. Called Daewoo for support and check warranty. They told me it was out of warranty but then asked if I registered it within 28 days. I said no why? They told me if I had it would have had a 3 year warranty. I said thanks for that and would it not be a good idea to tell customers at point of sale. What a sham.
Support agent not very sympathetic.
Also issue is the battery and guess what, you can not get a replacement.
With that I have had to buy another cordless vacuum and I am sure you can guess I have not bought another Daewoo pile of rubbish.
Be warned, don't do a Daewoo
No wonder they don't make cars anymore.

Odpowiedź od Daewoo Electricals
Can not fault Customer service immediate solution provided clear advice as what to do. Expedient replacement excellent service wish all companies had the same policy.

Odpowiedź od Daewoo Electricals

Odpowiedź od Daewoo Electricals
Had daewoo appliances for years, long lasting and robust, when it was eventually time to renew the obvious choice was daewoo again so yes I'm a returning customer

Odpowiedź od Daewoo Electricals
Fan heater arrived with faulty remote that was replaced immediately FOC within 48 hours. AAA +++

Odpowiedź od Daewoo Electricals
I bought a pack of 3 Daewoo Wi-fi "smart" plugs: not so smart!
They were easy to set up with the SmartHome App and appeared to work as expected. I had such high hopes that I used one to let me re-set my TV recorder without fighting to get to the plug. Unfortunately this one randomly switched off in the middle of the BBC News so I set it aside. Next to go was the one I used for a standard lamp with a fiddly switch. This one switched itself off later in the evening without my intervention so I left it overnight.
Lo! 7.00 a.m. and it switched the light on, (suspiciously at the same time as my air-con). Both the faulty units were plugged-in within 3m of my wi-fi router (same room) so they had a good signal. Thank God I didn't use them for anything vital. I haven't tried the third one as they're going back to the retailer as a pack. N.B.:
I've replaced these with Aldi's 'Status' plugs and have had no such problems with any of them.
Ignore Daewoo's reply below - just more lies and prevarication since after another month they have failed to contact me.

Odpowiedź od Daewoo Electricals
My 14 month old kettles switch stopped working. I contracted the Customer Service under the warranty guarantee. They came back to me within 1 day, asked for a video of the problem. Next day they arranged for a replacement kettle to be sent out. From first contact to receiving replacement, 4 days! Customer service was excellent, communications prompt, friendly and professional. Whilst I was disapointed the kettle had issues after just 14 months, the customer service was so good, it wouldnt put me off buying Daewoo again as I would feel confident if there was an issue they would be able to sort it.

Odpowiedź od Daewoo Electricals
I had high hopes for the Daewoo 4L portable air cooler but these have been dashed.
There is little to no difference when the cooler setting is switched on, the air outlet looks larger but it’s just a thin strip behind the grill so you have to sit on top of it for relief. It’s also noisy…so disappointed.

Odpowiedź od Daewoo Electricals
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