Daewoo Electricals Recenzje 

485
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We purchased an air fryer earlier in the year and has been brilliant! Recently, noticed tiny areas of the non- stick coating coming off the trivets. We contacted Customer Services and after a couple o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a cordless vacuum cleaner fail after two years. Had extended 3 year warranty. Contacted Daewoo by email and followed instructions to sort the issue. Had initial problems with my emails and rang Da... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The lid of my Daewoo halogen oven/air fryer fell apart during the warranty period. I contacted Daewoo via email, explained the situation and sent photos. Jamie, who dealt with me, sent a brand new rep... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep AGD

Napisane przez firmę

We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

485 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 71% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(485)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Disappointing durability and after…

Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I contacted Daewoo for help, but because we had not registered for the extended warranty they would not offer any assistance. Very disappointing for an appliance that is still relatively new.

14 października 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

We offer a free extended Guarantee which is in addition to your statutory rights however this is down to each individual customer on whether they decide to take this out as to the terms provided in the instruction manual that came with the appliance.

Once again we apologise we are unable to assist you further on this occasion.

Kind regards
Customer Services

Oceniono na 3 z 5

Soup maker not good

Bought their soup make around 2 years ago. Started off well & made great soup. Only used 7 maybe 8 times & it has stopped blending so can only make chunky soup now which is very disappointing. It should last much longer than this.

2 października 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent company to buy direct from

Ordered a hotplate as a gift with "next day" delivery (ordered at weekend so that meant next working day).
On the due date, the courier (FedEx) gave me a time marking so all was good. However, received a text later saying delivery has been attempted - it hadn't. Had no joy with FedEx directly so contacted Daewoo Customer Services directly via contact for. Had a reply promptly and they then continued to update me until delivery.
Due to late delivery, they refunded that cost completely - even though that was completely out of their control. Really impressed with their service overall - excellent prices when you buy direct - and would highly recommend them.

15 września 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

9L Double air fryer developed a fan…

9L Double air fryer developed a fan fault after 60 days and I contacted Daewoo support who helped me diagnose the issue and arrainge for a replacement to be sent out within days of reporting the issue.

15 września 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

This is my first time purchasing a…

This is my first time purchasing a Daewoo product - a halogen air fryer to be exact. There was an issue with one of the parts upon opening the product. I contacted customer service and Jamie had it dealt with, with a new part ready to be sent out in a matter of minutes! Great customer service!

9 września 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

A very good service from Daewoo

A very good service from Daewoo, efficient, reasonably priced and quick. Highly recommended 🙂.

7 września 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Customer service

I contacted Daewoo with an issue and they dealt with my problem straight away . Absolutely fantastic customer service and prompt response sending out a new appliance without hesitation highly recommend this company.

4 września 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 1 z 5

Be Warned about Daewoo 3yr warranty!

Be Warned about eye catching 3yr warranty boldly printed on their packaging of, in my case, Barista Espresso Maker!
The T&C's required to qualify for this extended warranty are not so easy to find or will ever be made clear to you at the point of purchase from whichever store you buy it from both in person or online.
Failure to do so and you get faced with a brick wall from Daewoo if the product becomes faulty after the initial 1 yr guarantee.
Section 9 of the Consumer Rights Act 2015: goods must be of satisfactory quality, including being sufficiently durable. Daewoo are deaf to all that pertains to consumer rights!

20 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Perfect replacement parts

I was looking for replacement parts for my Halogen Oven, customer service was able to give me list of replacement parts and prices. Purchasing the parts was very easy. The items I wanted were promptly delivery and easy to use.

21 sierpnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Par excellence service!

We purchased an air fryer earlier in the year and has been brilliant! Recently, noticed tiny areas of the non- stick coating coming off the trivets. We contacted Customer Services and after a couple of email exchanges, they sent us two within the week. Outstanding service 👏

28 sierpnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Had a cordless vacuum cleaner fail…

Had a cordless vacuum cleaner fail after two years. Had extended 3 year warranty. Contacted Daewoo by email and followed instructions to sort the issue. Had initial problems with my emails and rang Daewoo Customer services. Very helpful Jamie directed me what to do next and confirmed a replacement would be sent to me. Replacement arrived two days later. Brilliant service from Norwich Jamie. Many thanks.

20 sierpnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

This is how to honour a warranty

My hand held hoover stopped taking a charge within the 3 year warranty. I contacted Daewoo Customer Services who came back to me extremely promptly, explaining that they could not repair it, or replace it with the same model as they no longer sold it. Without fuss, without drama and without huge inconvenience they sent me a newer replacement model and requested that I dispose of the broken unit responsibly. This is customer services and honouring a warranty at its best.

28 sierpnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Super impressed

Had a Daewoo halogen replaced under warranty and I am super impressed and pleased how it was handled by Jamie. Thank you very much! 😊

30 lipca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

just started baking so didnt want to…

just started baking so didnt want to spend to much on a well known brand of mixer wow so glad i didnt this mixer does everything and more thankyou would give 10 stars if i could

20 lipca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Great dealing direct got the best price…

Great dealing direct got the best price and fast delivery will buy my fridge freezer the same way

4 sierpnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Excellent customer services

I bought a Daewoo pizza oven a few months ago, i used to be a pizza chef back in the day, and have always loved a pizza.. anyway, i broke the stone base, the pizza stone as its called now, and contacted these guys yesterday ( Thursday 6th August '26).. They replied the following day, with not only the cost of said stone, but how to pay etc.. my advisor was called Jamie & he dealt with everything in a very professional manor.. Customer service was excellent & so easy. Thanks guys...

7 sierpnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

A Reputable Company who Honour Their Agreements

The lid of my Daewoo halogen oven/air fryer fell apart during the warranty period. I contacted Daewoo via email, explained the situation and sent photos. Jamie, who dealt with me, sent a brand new replacement which arrived at my home within four days. I was delighted with the service I received and would recommend Daewoo as a reputable company who honour their agreements. Thank you, Jamie.

31 lipca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Quality products

Very quick delivery. Kettle and toaster look smart in the kitchen and actually look more expensive than they were. Very good quality products.

25 lipca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Customer Service above & beyond

Customer Service above & beyond. Extremely helpful assistance with the provision of a replacement part, free of any charge, for my air fryer, which is well out of its guarantee period.

20 lipca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

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