Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej
Reakcja na opinię
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Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej
Reakcja na opinię
We purchased an air fryer earlier in the year and has been brilliant! Recently, noticed tiny areas of the non- stick coating coming off the trivets. We contacted Customer Services and after a couple o... Zobacz więcej
Reakcja na opinię
Had a cordless vacuum cleaner fail after two years. Had extended 3 year warranty. Contacted Daewoo by email and followed instructions to sort the issue. Had initial problems with my emails and rang Da... Zobacz więcej
Reakcja na opinię
The lid of my Daewoo halogen oven/air fryer fell apart during the warranty period. I contacted Daewoo via email, explained the situation and sent photos. Jamie, who dealt with me, sent a brand new rep... Zobacz więcej
Reakcja na opinię
We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!
Brightgate House, 1 Brightgate Way, Stretford, M32 0TB, Manchester, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 71% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I contacted Daewoo for help, but because we had not registered for the extended warranty they would not offer any assistance. Very disappointing for an appliance that is still relatively new.

Odpowiedź od Daewoo Electricals
Bought their soup make around 2 years ago. Started off well & made great soup. Only used 7 maybe 8 times & it has stopped blending so can only make chunky soup now which is very disappointing. It should last much longer than this.
Ordered a hotplate as a gift with "next day" delivery (ordered at weekend so that meant next working day).
On the due date, the courier (FedEx) gave me a time marking so all was good. However, received a text later saying delivery has been attempted - it hadn't. Had no joy with FedEx directly so contacted Daewoo Customer Services directly via contact for. Had a reply promptly and they then continued to update me until delivery.
Due to late delivery, they refunded that cost completely - even though that was completely out of their control. Really impressed with their service overall - excellent prices when you buy direct - and would highly recommend them.

Odpowiedź od Daewoo Electricals
9L Double air fryer developed a fan fault after 60 days and I contacted Daewoo support who helped me diagnose the issue and arrainge for a replacement to be sent out within days of reporting the issue.

Odpowiedź od Daewoo Electricals
This is my first time purchasing a Daewoo product - a halogen air fryer to be exact. There was an issue with one of the parts upon opening the product. I contacted customer service and Jamie had it dealt with, with a new part ready to be sent out in a matter of minutes! Great customer service!

Odpowiedź od Daewoo Electricals
A very good service from Daewoo, efficient, reasonably priced and quick. Highly recommended 🙂.

Odpowiedź od Daewoo Electricals
I contacted Daewoo with an issue and they dealt with my problem straight away . Absolutely fantastic customer service and prompt response sending out a new appliance without hesitation highly recommend this company.

Odpowiedź od Daewoo Electricals
Be Warned about eye catching 3yr warranty boldly printed on their packaging of, in my case, Barista Espresso Maker!
The T&C's required to qualify for this extended warranty are not so easy to find or will ever be made clear to you at the point of purchase from whichever store you buy it from both in person or online.
Failure to do so and you get faced with a brick wall from Daewoo if the product becomes faulty after the initial 1 yr guarantee.
Section 9 of the Consumer Rights Act 2015: goods must be of satisfactory quality, including being sufficiently durable. Daewoo are deaf to all that pertains to consumer rights!
I was looking for replacement parts for my Halogen Oven, customer service was able to give me list of replacement parts and prices. Purchasing the parts was very easy. The items I wanted were promptly delivery and easy to use.

Odpowiedź od Daewoo Electricals
We purchased an air fryer earlier in the year and has been brilliant! Recently, noticed tiny areas of the non- stick coating coming off the trivets. We contacted Customer Services and after a couple of email exchanges, they sent us two within the week. Outstanding service 👏

Odpowiedź od Daewoo Electricals
Had a cordless vacuum cleaner fail after two years. Had extended 3 year warranty. Contacted Daewoo by email and followed instructions to sort the issue. Had initial problems with my emails and rang Daewoo Customer services. Very helpful Jamie directed me what to do next and confirmed a replacement would be sent to me. Replacement arrived two days later. Brilliant service from Norwich Jamie. Many thanks.

Odpowiedź od Daewoo Electricals
My hand held hoover stopped taking a charge within the 3 year warranty. I contacted Daewoo Customer Services who came back to me extremely promptly, explaining that they could not repair it, or replace it with the same model as they no longer sold it. Without fuss, without drama and without huge inconvenience they sent me a newer replacement model and requested that I dispose of the broken unit responsibly. This is customer services and honouring a warranty at its best.

Odpowiedź od Daewoo Electricals
Had a Daewoo halogen replaced under warranty and I am super impressed and pleased how it was handled by Jamie. Thank you very much! 😊

Odpowiedź od Daewoo Electricals
just started baking so didnt want to spend to much on a well known brand of mixer wow so glad i didnt this mixer does everything and more thankyou would give 10 stars if i could

Odpowiedź od Daewoo Electricals
Great dealing direct got the best price and fast delivery will buy my fridge freezer the same way

Odpowiedź od Daewoo Electricals
I bought a Daewoo pizza oven a few months ago, i used to be a pizza chef back in the day, and have always loved a pizza.. anyway, i broke the stone base, the pizza stone as its called now, and contacted these guys yesterday ( Thursday 6th August '26).. They replied the following day, with not only the cost of said stone, but how to pay etc.. my advisor was called Jamie & he dealt with everything in a very professional manor.. Customer service was excellent & so easy. Thanks guys...

Odpowiedź od Daewoo Electricals
The lid of my Daewoo halogen oven/air fryer fell apart during the warranty period. I contacted Daewoo via email, explained the situation and sent photos. Jamie, who dealt with me, sent a brand new replacement which arrived at my home within four days. I was delighted with the service I received and would recommend Daewoo as a reputable company who honour their agreements. Thank you, Jamie.

Odpowiedź od Daewoo Electricals
Very quick delivery. Kettle and toaster look smart in the kitchen and actually look more expensive than they were. Very good quality products.

Odpowiedź od Daewoo Electricals
Customer Service above & beyond. Extremely helpful assistance with the provision of a replacement part, free of any charge, for my air fryer, which is well out of its guarantee period.

Odpowiedź od Daewoo Electricals
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