Daewoo Electricals Recenzje 

485
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We purchased an air fryer earlier in the year and has been brilliant! Recently, noticed tiny areas of the non- stick coating coming off the trivets. We contacted Customer Services and after a couple o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a cordless vacuum cleaner fail after two years. Had extended 3 year warranty. Contacted Daewoo by email and followed instructions to sort the issue. Had initial problems with my emails and rang Da... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The lid of my Daewoo halogen oven/air fryer fell apart during the warranty period. I contacted Daewoo via email, explained the situation and sent photos. Jamie, who dealt with me, sent a brand new rep... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep AGD

Napisane przez firmę

We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

485 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 71% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(485)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

Napisz recenzję
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Oceniono na 5 z 5

Daewoo's 5 star response !

My Daewoo air fryer ceased to function correctly, so I dug out the relevant paperwork to discover my 2.5 year old appliance was covered by Daewoo's 3 year warranty . I contacted Daewoo's helpline and after submitting a detailed response of the fault and a few photos Daewoo offered to replace my appliance with a brand new up to date equivalent model.
Throughout this exchange Daewoo have been understanding, kind and courteous. A truly 5star response to my problem.
I cannot thank Daewoo customer help services enough.
Thank you Daewoo!

13 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Great customer service

Great customer service. My query was dealt with promptly.

5 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Daewoo responded extremely quickly to a…

Daewoo responded extremely quickly to a problem I had with one of their products. Their service was second to none and I cannot praise them highly enough for sorting this. Well done Daewoo customer services and thank you!

5 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 4 z 5

Microwave Airfryer

EDIT: I have just received a call from customer service who is now sending out the missing parts.
Situation now resolved and star rating amended. ORIGINAL: I purchase the new Microwave airfryer. The airfryer shelf/basket was missing from my order. I have been contacting them since 15/04/2026 and still have had no replacement or updates. You can't even call them and the live chat doesn't work. Very disappointed?!!
I have replied the emails with the requested photos and you state you haven't received them! It would be far easier to speak to someone.

15 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Hi, We have emailed you 15 Apr 09:02, 22 Apr 11:53 and Today 11:42 - Can you please check your junk / spam folder as we are waiting on further information from you ?

Oceniono na 5 z 5

Amazing company totally understood my…

Amazing company totally understood my situation regarding my purchase.

30 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

After a serious leak flooded the…

After a serious leak flooded the downstairs of our house, I purchased the Daewoo 30L Dehumidifier to help dry out the affected area. Overall, I’m very pleased with its performance. It’s currently extracting around 400ml of moisture per day, which might not sound like much at first, but given that the space has a concrete floor covered with ceramic tiles, drying conditions are far from ideal. In that context, it’s doing a solid and consistent job.

One of the standout features is how easy it is to use. It’s genuinely plug-and-play—no complicated setup or confusing controls, which was a huge relief during an already stressful situation.

That said, there is one design flaw worth mentioning. The water tank includes a long, narrow viewing window that’s meant to show the water level, but in practice, it’s too opaque to be useful. I often had to remove the tank entirely just to check how full it was, which is a bit inconvenient.

As for the purchasing experience, everything went smoothly. The ordering process was straightforward and professional, delivery was prompt, and I appreciated being kept informed throughout.

All things considered, despite the minor issue with the water level window, this dehumidifier has proven to be a reliable and effective solution for a challenging drying job.

16 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 1 z 5

Faulty 16l dehumidifier, no interest from Daewoo

Bought a 16l dehumidifier from ASDA George. The first two units were faulty and had to be returned, the 3rd worked for 18 months until the display and control buttons stopped working. Daewoo would not help, because I had not registered for their extended warranty. Shoddy products and poor customer service.

28 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Under the Consumer Rights Act your consumer rights are valid against the retailer who sold you the product in question, We offer a free extended Guarantee which is in addition to your statutory rights however this is down to each individual customer on whether they decide to take this out as to the terms provided in the instruction manual that came with the appliance.

Once again we apologise we are unable to assist you further on this occasion.
 
Kind regards
Customer Services

Oceniono na 5 z 5

Very impressed

Received counter top oven next day after order.
It wouldn't fit where I wanted so asked for return.
Deawoo replied straight away that they would have item picked up on a day to suit me.
My son managed to reposition oven and it is working very well.
Very happy.

23 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

The item was delivered the next day as…

The item was delivered the next day as advised and received well packaged.
Can't ask for better service.

9 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Excellent next day came my…

Excellent next day came my delivery.Coffe machine very happy with my choice looks very nice in my kitchen and really happy. Good coffee machine recommended

11 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

We have the microwave air fryer which…

We have the microwave air fryer which we find excellent we asked for a baking tray and they replaced it within a few days and they were so helpful so I recommend them

7 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Fantastic products

Fantastic products, great service, easy to do business with, I always love my Daewoo products.

2 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Mi televisor DAEWOO

Aunque no hablo inglés, debo comentar que luego de 21 AÑOS mí televisor Daewoo sigue activo y se adaptó al ONN para poder ver streaming, aunque sea modelo antiguo. Quisiera uno nuevo, pero no tengo dinero. Más sé que le queda vida y eso es felicidad y garantía para quien traduzca y lea. Téngale FE a los televisores DAEWOO

9 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Good quality dehumidifier and excellent…

Good quality dehumidifier and excellent customer service. Nice to have a 3 year warranty too.

8 kwietnia 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 1 z 5

Daewoo soup maker problems

Daewoo soup maker absolutely useless, my first one started turning off and on, sometimes coming back on only displaying half the lights, I gave up and returned the item, I did wonder if it was my fault opening the unit partly through cooking and steam getting into the electrics on the handle. I returned the unit ordered a new, not opening the lid at all during cooking, now today the unit switches off again and after a while resumes cooking, I shall return this one as well, how hard can it be to design a pot that heats up and spins a blending blade, when I contacted customer service the first time was given the impression that there had been numerous returns of this item. Daewoo probably wont read this review again but here's 3 ideas :-
1. Supply a small cheap plastic guard to cover blades when washing and drying.
2. You have a 4 digit LED display on the unit, the unit knows why its turning off, use the 4 digits to display Error Codes to help the customer know what's wrong, maybe there will be less returns.
3. Nobody else seems to do it, but what about a display on the outside of the jug to show the current fill level to avoid overfilling, may be a little bit more convenient than relying on the internal level. indicator.

31 marca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

I am sorry to hear that the item appears to be faulty.
As to the manual the item comes with a 2 year EXTENDED warranty (subject to registering within 28 days of purchase).
The 1st 12 months of the warranty are with the retailer as to your statutory rights, so you will need to visit your local store or contact the retailer to arrange an exchange/refund.

If the retailer is unsure of the procedure in regards to the warranty ask them to contact their head office/sales team for further information/clarification.
Once again please accept my sincere apologies
Kind Regards
Customer Services

Oceniono na 1 z 5

Good product bad customer service

Food warmer / Slow cooker bought for 27.99 and after a couple of uses (good product no issues there), the bottom of box gave away and 2 of the bowls broken. Contacted customer service to request 2 bowls and happy to pay - was redirected by them to go to retailer where I purchased this but they were not helpful. Came back to Daewoo and they want £30 for 2 replacement bowls when the slow cooker with 3 bowls cost around 28 - not sure how that can be justified. So don't expect them to come to help too eagerly if you have an issue.

Original order was placed with Robert dyas Order Confirmation - Order #1223162023. (Adding asbRequested by Daewoo. I contacted them and they asked me to check with Daewoo as they dont have spares)

31 marca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Hi, We cannot find any order details under Daewoo Electricals, can you please provide your order number that starts with WEB so we can look into this further ?
Kind Regarsd
Customer Services

Oceniono na 5 z 5

Brilliant, just Brilliant

Ordering process was simple and efficient. Delivery fantastically speedy and FedEx, delivery company were brilliant.
I purchased the smaller food mixer which, having now been used is very very impressive. It's action is efficient and quick. I like the way the beater slots in and secured. The mixer is exceptionally quiet. The proof is in the eating....the cake has been gone down extremely well - it is light and moist and has received rave reviews from those who have tried it.

All in all an extremely positive experience.

19 marca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

I bought this microwave for my mother

I bought this microwave for my mother. She absolutely loves it for its ease of use and also it's power. She also loves the unique colour.

20 marca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 4 z 5

Quite pleased with purchase.

Products look nice although a little clunky.
The kettle level is difficult to read.
Good value for money.

25 marca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.

Oceniono na 5 z 5

Absolutely the best customer service…

Absolutely the best customer service ever. There was a broken piece in the microwave and they fixed it immediately and sent a new one

24 marca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

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