Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej
Reakcja na opinię
We purchased an air fryer earlier in the year and has been brilliant! Recently, noticed tiny areas of the non- stick coating coming off the trivets. We contacted Customer Services and after a couple o... Zobacz więcej
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Had a cordless vacuum cleaner fail after two years. Had extended 3 year warranty. Contacted Daewoo by email and followed instructions to sort the issue. Had initial problems with my emails and rang Da... Zobacz więcej
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The lid of my Daewoo halogen oven/air fryer fell apart during the warranty period. I contacted Daewoo via email, explained the situation and sent photos. Jamie, who dealt with me, sent a brand new rep... Zobacz więcej
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We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!
Brightgate House, 1 Brightgate Way, Stretford, M32 0TB, Manchester, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 71% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I ordered this for my 91 year old Dad. Arrived quickly, although it did say next day delivery. I ordered on a Thursday, it arrive on the monday. Packaged well, easy to put together and has been a God send in the heat wave we've just had. My Dad is very happy with it.

Odpowiedź od Daewoo Electricals
In reply - on 26 and 27th May I emailed invoice and video, respectively, which do you need again? I've still not got your email sent to me today? The ref is WEB 108375, as daewoo have requested... I requested a refund for a faulty fan, as within 12 month guarantee period. They made several requests, for proof of fault etc., some duplicated, spread out over several weeks, but despite providing all necessary for refund they have not updated on my refund or any response at all for past 10 days.

Odpowiedź od Daewoo Electricals
Seems as though some customers are lucky with Customer Services and others are not.
Purchased an air conditioning unit. Pipe on the back is awful and keeps coming off.
Instead of sending out a replacement to try, I’m told to send the whole massive unit back to the retailer!
I do hope I don’t have any more issues, as the customer service team don’t seem to be bothered and can’t be bothered.
Will be the last appliance I buy of this brand
Daewoo 12kg ice maker.
Designed by Heath Robinson in his cubism period, (should be his bullet period though) it makes hollow bullets of ice that melt away to nothing as soon as you put them in your drink, no audible clinking of ice here.
Almost entirely made of plastic by Daewoo the thin plastic moving parts look and sound like they could break at anytime under the strain of the clunky and noisy movement. After 12 to 15 mins you are rewarded with a few small hollow shaped bullets of ice, for what use they are you may as well shove them up……………………well enough said.
Daewoo offer ań additional 2 years warranty if you apply within 28 days of purchase, but its hard cheese if you order on-line where you don’t get a receipt because the receipt is the golden ticket to get the 2 year warranty no Receipt no 2 year Warranty.

Odpowiedź od Daewoo Electricals
Delivery was late, even though I paid for next day, and the fan came with broken pieces and a severely damaged box

Odpowiedź od Daewoo Electricals
Well packed, quick delivery, competitive pricing through Daewoo direct-discount offer, ordered cooling fans better than expected, especially compared to high-end brand (also beginning with a 'D'), extended warranty: what is not to like?

Odpowiedź od Daewoo Electricals
After a bit of a problem with the delivery, customer services sorted the problem quickly and easily. The mini oven is perfect for its purpose and was a reasonable price.

Odpowiedź od Daewoo Electricals
Fantastic experience, the product is amazing quality, arrived very quickly and well packaged, communication with Daewoo was amazing.

Odpowiedź od Daewoo Electricals
Ordering from the website was straightforward and the fan I ordered arrived within the appointed time. Thus far, it’s proved a great product, so am very happy with the product.

Odpowiedź od Daewoo Electricals
Exceptional quality for the price. The glass jar and grinder is very attractive and safe compared to plastic ones which can cause micro plastic contamination. Highly recommend it.

Odpowiedź od Daewoo Electricals
I bought a Daewoo Smartwatch from a shop and had a problem with the charge cable so I emailed their Contact Us and received a swift message back asking for my details and my purchase details and when I had supplied the details I was informed that they had dispatched a replacement to me and a few days later it was here !
Super impressed with the customer care and speed of response!
Thank you very much !

Odpowiedź od Daewoo Electricals
Very good device but a little small. Good value.

Odpowiedź od Daewoo Electricals
Ordered May 20th, told it had been dispatched. 9 days later the carrier still hasn’t received the item. I have asked to cancel the order and for a full refund. NO RESPONSE! The telephone number isn’t recognised either.
Ideal for small kitchens, good quality and good price.

Odpowiedź od Daewoo Electricals
Product did not meet my needs . Daewoo uk rectified the issue. Thank you. Have a good summer

Odpowiedź od Daewoo Electricals
Bought a replacement kettle, toaster and microwave set from Daewoo in grey ‘Argyle’. Came extremely fast and we are really pleased with the look and quality. Great price too.

Odpowiedź od Daewoo Electricals
DO NOT BUY FROM THIS COMPANY. .I purchased a kettle which has broke after just 6 months and contacted customer service who informs me that they will not replace or refund the kettle have contacted trading standards as this company just rip off customers with shoddy goods .

Odpowiedź od Daewoo Electricals
I lost the silicone feet off my air fryer trivet and contacted Daewoo customer services who were extremely helpful in sending out a replacement trivet complete with silicone trims .I received the item within 2 days if contacting them. Amazing customer service

Odpowiedź od Daewoo Electricals
Hassle free, fast delivery. I really love this combination microwave air fryer, in my opinion it's excellent. One minor thing, I didn't take too much notice of the dimensions, it's big! So I would recommend double checking the measurements.

Odpowiedź od Daewoo Electricals
Good customer service. Guy I spoke to very helpful, sorted out the problem straight away. 5 Stars given.

Odpowiedź od Daewoo Electricals
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