Daewoo Electricals Recenzje 

485
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We purchased an air fryer earlier in the year and has been brilliant! Recently, noticed tiny areas of the non- stick coating coming off the trivets. We contacted Customer Services and after a couple o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a cordless vacuum cleaner fail after two years. Had extended 3 year warranty. Contacted Daewoo by email and followed instructions to sort the issue. Had initial problems with my emails and rang Da... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The lid of my Daewoo halogen oven/air fryer fell apart during the warranty period. I contacted Daewoo via email, explained the situation and sent photos. Jamie, who dealt with me, sent a brand new rep... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep AGD

Napisane przez firmę

We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

485 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 71% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(485)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I ordered this for my 91 year old Dad

I ordered this for my 91 year old Dad. Arrived quickly, although it did say next day delivery. I ordered on a Thursday, it arrive on the monday. Packaged well, easy to put together and has been a God send in the heat wave we've just had. My Dad is very happy with it.

22 czerwca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 1 z 5

I requested a refund for a faulty fan

In reply - on 26 and 27th May I emailed invoice and video, respectively, which do you need again? I've still not got your email sent to me today? The ref is WEB 108375, as daewoo have requested... I requested a refund for a faulty fan, as within 12 month guarantee period. They made several requests, for proof of fault etc., some duplicated, spread out over several weeks, but despite providing all necessary for refund they have not updated on my refund or any response at all for past 10 days.

27 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Please check your junk/spam folder as this was sent Yesterday 11:50 and we have sent it again today 08.29am

The last email we sent was 16 Jun 15:22 to which we are waiting on a response ? We have sent this again can you please respond and we will action asap.
Kind Regards
Customer Services

Oceniono na 1 z 5

Zero customer service

Seems as though some customers are lucky with Customer Services and others are not.

Purchased an air conditioning unit. Pipe on the back is awful and keeps coming off.

Instead of sending out a replacement to try, I’m told to send the whole massive unit back to the retailer!

I do hope I don’t have any more issues, as the customer service team don’t seem to be bothered and can’t be bothered.

Will be the last appliance I buy of this brand

16 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Daewoo 12kg Ice Maker (designed by Heath Robinson).

Daewoo 12kg ice maker.
Designed by Heath Robinson in his cubism period, (should be his bullet period though) it makes hollow bullets of ice that melt away to nothing as soon as you put them in your drink, no audible clinking of ice here.
Almost entirely made of plastic by Daewoo the thin plastic moving parts look and sound like they could break at anytime under the strain of the clunky and noisy movement. After 12 to 15 mins you are rewarded with a few small hollow shaped bullets of ice, for what use they are you may as well shove them up……………………well enough said.
Daewoo offer ań additional 2 years warranty if you apply within 28 days of purchase, but its hard cheese if you order on-line where you don’t get a receipt because the receipt is the golden ticket to get the 2 year warranty no Receipt no 2 year Warranty.

8 czerwca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Hi, Most if not all online retailers provide email confirmation or dispatch of your online order, this is classed as proof of purchase therefore please forward this email to help@daewooelectricals.com
Kind Regards
Customer Services

Oceniono na 1 z 5

Broken product and delayed delivery

Delivery was late, even though I paid for next day, and the fan came with broken pieces and a severely damaged box

28 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Hi, We cannot find any order details under Daewoo Electricals, can you please provide your order number that starts with WEB so we can look into this further ? Kind Regards Customer Services

Oceniono na 5 z 5

What is not to like?

Well packed, quick delivery, competitive pricing through Daewoo direct-discount offer, ordered cooling fans better than expected, especially compared to high-end brand (also beginning with a 'D'), extended warranty: what is not to like?

27 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

After a bit of a problem with the…

After a bit of a problem with the delivery, customer services sorted the problem quickly and easily. The mini oven is perfect for its purpose and was a reasonable price.

1 czerwca 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Fantastic experience

Fantastic experience, the product is amazing quality, arrived very quickly and well packaged, communication with Daewoo was amazing.

28 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Exceptional quality for the price

Exceptional quality for the price. The glass jar and grinder is very attractive and safe compared to plastic ones which can cause micro plastic contamination. Highly recommend it.

25 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

"Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
"

Oceniono na 5 z 5

This big company really seems to care !

I bought a Daewoo Smartwatch from a shop and had a problem with the charge cable so I emailed their Contact Us and received a swift message back asking for my details and my purchase details and when I had supplied the details I was informed that they had dispatched a replacement to me and a few days later it was here !
Super impressed with the customer care and speed of response!
Thank you very much !

27 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

"Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
"

Oceniono na 4 z 5

Very good device but a little small

Very good device but a little small. Good value.

29 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.

Oceniono na 1 z 5

Rubbish customer service

Ordered May 20th, told it had been dispatched. 9 days later the carrier still hasn’t received the item. I have asked to cancel the order and for a full refund. NO RESPONSE! The telephone number isn’t recognised either.

20 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Ideal for small kitchens

Ideal for small kitchens, good quality and good price.

27 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

I bought a ac unit 18 June 2025 from…

Product did not meet my needs . Daewoo uk rectified the issue. Thank you. Have a good summer

22 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Bought a replacement kettle

Bought a replacement kettle, toaster and microwave set from Daewoo in grey ‘Argyle’. Came extremely fast and we are really pleased with the look and quality. Great price too.

9 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. .I purchased a kettle which has broke after just 6 months and contacted customer service who informs me that they will not replace or refund the kettle have contacted trading standards as this company just rip off customers with shoddy goods .

20 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

The 1st 12 months of the warranty are with the retailer as to your statutory rights, so you will need to visit your local store or contact the retailer to arrange an exchange/refund.

If the retailer is unsure of the procedure in regards to the warranty ask them to contact their head office/sales team for further information/clarification.

Once again please accept my sincere apologies

Kind Regards
Customer Services

Oceniono na 5 z 5

Amazing service

I lost the silicone feet off my air fryer trivet and contacted Daewoo customer services who were extremely helpful in sending out a replacement trivet complete with silicone trims .I received the item within 2 days if contacting them. Amazing customer service

20 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Great

Hassle free, fast delivery. I really love this combination microwave air fryer, in my opinion it's excellent. One minor thing, I didn't take too much notice of the dimensions, it's big! So I would recommend double checking the measurements.

11 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Oceniono na 5 z 5

Thank you.

Good customer service. Guy I spoke to very helpful, sorted out the problem straight away. 5 Stars given.

13 maja 2026
Opinia niezależna
Logo Daewoo Electricals

Odpowiedź od Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

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