Disappointing durability and after sales support. Our Daewoo microwave developed a loud noise and burning smell after only around 20 months of normal household use, so we had to stop using it. I conta... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We purchased an air fryer earlier in the year and has been brilliant! Recently, noticed tiny areas of the non- stick coating coming off the trivets. We contacted Customer Services and after a couple o... Zobacz więcej
Reakcja na opinię
Had a cordless vacuum cleaner fail after two years. Had extended 3 year warranty. Contacted Daewoo by email and followed instructions to sort the issue. Had initial problems with my emails and rang Da... Zobacz więcej
Reakcja na opinię
The lid of my Daewoo halogen oven/air fryer fell apart during the warranty period. I contacted Daewoo via email, explained the situation and sent photos. Jamie, who dealt with me, sent a brand new rep... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!
Dane kontaktowe
Brightgate House, 1 Brightgate Way, Stretford, M32 0TB, Manchester, Zjednoczone Królestwo
- 01618317879
- help@daewooelectricals.com
- daewooelectricals.com
4,0
Dobra
485 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 71% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Not bothered
Asked me to review my item ive not even received my item it was ordered on the 30th June the tracking just says the same thing they won't even contact dpd for me shame I could do with my air con right now
10 lipca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Dear Customer
We are sorry to hear that your have not recieved your order, we have sent you an email to see how you wish to proceed ?
Please let us know how you wish to proceed
Once again please accept our sincere apoligies
Kind Regards
Customer Services
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Great product and service
Great product as described, easy to order and arrived earlier that I expected.
I ordered Tower fan with remote, good quality, works really well and quite on slow speed plus 3 year guarantee. Very pleased .
1 lipca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.
Ordered a spare part from customer…
Ordered a spare part from customer service and received within 48 hours, Brilliant service, thank you.
2 lipca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Don't Purchase Anything Daewoo
My Daewoo kettle stopped working after 13 months.
I only purchased the item because it proudly states on the outer box packaging '3 year warranty' on both the front and back.
However, it fails to mention on the outer packaging that the extra two years is extendable if you register within 28 days of purchase and the kettle manual only conveniently mentions this on the very last page of the user manual literature. Probably in the hope the nobody reads this far into the literature. Contacted Daewoo in the hope they would assist as I still had the original receipt but was bluntly told item is outside warranty, and they cannot assist without a ticket number for extended warranty. Absolute joke of a company!. Now considering legal action through small claims court against Daewoo for item not being fit for purpose, as no item should break down 1 month after standard 1 year warranty expires. If any body would like to join me on this journey, then please reply to this post. Update 03.07.25: In reply to Daewoo's customer care reply: The outer packaging art work DOES NOT mention extendable 2 year warranty anywhere!. You are misleading the customer with the false premise that the item is covered with a standard 3 year warranty!!
2 lipca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Hi, As to the manual and art work on the box the item comes with a 2 year EXTENDED warranty (subject to registering within 28 days of purchase). The online form requires 5 questions to complete as well as uploading your receipt. We have requested your registration ticket number and receipt and you have been unable to provide this and we have done a full search and been unable to location the registration for the extended 3 year warranty - Please provide this and we will be more than happy to help !
Items as described arrived on time…
Items as described arrived on time bought as a gift for new homeowners
19 czerwca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Great customer support
Great customer support. Great price on the unit. Absolutely no fuss.
23 czerwca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Great for the price
Great for the price. Easy to assemble. Needed to get a hose extension as it wasn’t quite long enough (hence 4 stars)
28 czerwca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.
Kettle feels cheap
Kettle feels cheap, rocks from side to side and is very loud don’t buy
24 czerwca 2025
Opinia niezależna
Excellent service
Excellent service - quick with great tracking. Love the air-fryer - even better than the reviews.
18 czerwca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Quick, efficient and helpful
Quick and efficient online ordering and delivery. Helpful sales team for registering the extended warranty
16 czerwca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
White toaster and…
Recently bought the white toaster and kettle set. Love them, they look great in my new kitchen. Was a little worried that the water from the kettle would have a plastic taste but concerns weren’t warranted, I haven’t experienced any residual aftertaste.
9 czerwca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
My NapoliCasa pizza oven is amazing
My NapoliCasa pizza oven is amazing, the quality of the produce and the pizzas it can make are on par with an Ooni!
Customer service has been amazing as well. Very quick to reply. 100% recommend.
13 czerwca 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments
Daewoo can not be trusted
The purchase was made and delivery of the item was delivered in a timely fashion. What I was not expecting was the multiples of suspected spam calls on my mobile, Daewoo are the only company I have give my mobile number to, now I'm receiving so many
Spam calls presumably from people they sold my number to. Disgusting behaviour.
Thank you for your reply, maybe Evri need a strong word with?
30 maja 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thanks for your feedback – we’re really sorry to hear about the spam calls you've been receiving. Just to clarify, we never sell or share customer details for marketing purposes. The only time your phone number is used is to provide delivery updates via our courier, Evri.
We completely understand how annoying unwanted calls can be, but we want to reassure you this isn’t something caused by us, and we haven’t received reports of this happening from other customers.
I was advised by email that Evri had…
I was advised by email that Evri had returned my purchase to Daewoo as I needed to cancel it before delivery. I did wait several days without any refund, hence the initial negative review. Today my refund has been paid in full so the company has fulfilled my request.
24 kwietnia 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.
Great buy
Very efficient and speedy service. Love my actuate air fryer which cooks beautifully
22 maja 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Great product
Great product. Space saver. Always used combination Microwave and Oven. Now with air fryer..
21 maja 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.
Easy to order
Easy to order, received regular updates and speedy delivery
28 maja 2025
Opinia niezależna
Odpowiedź od Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Doświadczenie Trustpilot
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