The items ordered were delivered in great time and packaged securely. Any questions I had were answered clearly, concisely and also quickly. A great company to use, will definitely be buying from them... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Clear, informative website. Excellent service. Ordered a Pro147 cue and hard case set on Friday morning with standard delivery and it arrived late morning on Monday! I’m a beginner and this is the fi... Zobacz więcej
I am delighted with my orange Pro147 cue and case. A significant improvement on club cues and a pleasure to play with. The range of cues at Cue and Case is outstanding. Delivery was well within es... Zobacz więcej
Our original order went missing with Royal Mail so we had to contact the company with regards to our options. They were incredibly speedy in dealing with our enquiry, gave us multiple options. We deci... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos
Dane kontaktowe
Spring Valley Mills, Stanningley, LS28 6DW, Pudsey, Zjednoczone Królestwo
- 0333 444 1478
- info@funkychalk.co.uk
- cueandcase.co.uk
4,9
Doskonała
1 tys. recenzji
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Solid - knowledgeable.
Love ‘em: great range of products at reasonable prices. Great service too. Honest - decent company.
I’ve had cues and accessories from this firm over the last few years. My latest enquiry was for a male threaded replacement (for my spare - “banana” cue shaft). I mistakenly ordered a female thread shaft. When I realised and called them, their representative hunted high and low for what I wanted. On realising they didn’t have the shaft I needed, he then hunted for an adaptor, unfortunately without success. What I’m most impressed about - besides the friendly - professional service I received for an “occasional customer” was that I had a full refund to my card within 12 hrs. Bang on - Thank you. My go-to store.
2 lutego 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks John — really appreciate the detailed feedback. Sorry again about the thread mix-up, but glad we could get you refunded quickly and help as much as possible. - Dan
A great service and great cue and case…
A great service and great cue and case really pleased with them
12 lutego 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Andrew — pleased you’re happy with the cue and case, and thanks for choosing us. - Dan
Great value products & excellent service
Back in November, I decided to upgrade my snooker cue. Like most casual players, I'm pretty hopeless, but it's nice to have a decent cue that looks, feels & performs really well. Since buying a cue & case package, I've also purchased a 2nd cue, and that too is a quality product.
Service was excellent. One of the cues had a slight issue, but the chaps at Cue & Case replaced it, no problem.
My snooker hasn't improved, but now I can't blame my poor break building on having a rubbish cue!
25 listopada 2025
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Stephen — really appreciate your continued custom. Glad we could sort the issue quickly and you’re enjoying both cues. - Dan
New cue as advertised
Have received the cue as ordered. Packaging spot on. Delivery as advertised. Just hope my snooker game will improve!!
11 lutego 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Brian — glad everything arrived as advertised and well packed. Hope the new cue helps the game along. - Dan
Absolute quality
Absolutely delighted with the entire design and quality of the cue, case and extension pieces. The cue is so smooth and love the design at the base. Quality and robust product. 5* all day long.
3 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Craig — delighted you’re happy with the cue, case and extensions. Appreciate the 5* feedback. - Dan
My cue and case turned up earlier than…
My cue and case turned up earlier than expected which was great and the quality of all of the components is excellent, I even had a surprise gift which I very much appreciate.
I have recommended cue and case to my friends and family.
Big thanks to the cue and case team
Alex
3 lutego 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Alex — great to hear it arrived early and you’re happy with the quality (and the little surprise). Thanks for recommending us. - Dan
quick at all stages .
5 lutego 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Martin — appreciate it. Glad it was smooth from start to finish. - Dan
Odpowiedź od Cue & Case Online UK Store
Thanks Tracy — thanks for the feedback. Pleased it arrived quickly and you’re happy with the quality. - Dan
The cue and case are excellent
The cue and case are excellent, however I purchased extra chalk to receive the free cue cloth if you spend over £75 and didn't receive it! After contacting them they organised for the cloth to be sent out.
2 lutego 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thank you for your feedback and for your order. The free cue cloth promotion does require the item to be added to the basket at checkout, but we appreciate how easily this can be missed. We’ve arranged for the missing cue cloth to be sent out to you separately. We’re glad to hear you’re enjoying the cue and case. - Dan
A great Case at an affordable price.
I ordered a Baize Master Arrow 3/4 Deluxe cue case from Cue+Case. It was dispatched promptly and was well packed. The Case looks great and accommodates my cue, extention and mini butt perfectly. There's also a place for the chalk.
29 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks David — glad the case fits everything perfectly and arrived promptly and well packed. - Dan
The product is amazing quality
The product is amazing quality, at a reasonable price. Delivery was prompt and the little touch of including the sweets was amazing. This cue case was bought for my 10 year old son who is over the moon with it and you’ve made his day. We shall use you again. My Son wants to say a personal thank you very much.
6 lutego 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Mick — really pleased your son loves the case. Thanks for the kind words about the quality and the little extras. - Dan
Ordering was easy, issues sorted extremely fast.
Ordering was easy. When the cue arrived it was really sadly damaged due to having been bent in transit (dispute it being in a substantial carboard tube) by the courier company. I contacted Cue&Case and they sorted a return immediately replacement arrived today in practically a bulletproof cardboard tube. So pleased. Cue is really lovely quality, very happy.
5 lutego 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Claire — sorry the courier caused the damage, but glad we could sort the return and replacement quickly. Enjoy the new cue. - Dan
Very happy with my cue case great value…
Very happy with my cue case great value for a very well made case, delivery was all on time and easily tracked with the royal mail tracking details, very good service.
2 lutego 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Alan — great to hear you’re happy with the case and the service, and that tracking made it easy. - Dan
Odpowiedź od Cue & Case Online UK Store
Thanks Mrs Bowers — appreciate it. Glad everything was fast and good value. - Dan
Excellent service
Initially received the wrong cue but this was promptly dealt with my Ben with minimal hassle. 2nd cue I purchased is great. Thanks
23 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Ste — sorry about the initial mix-up, but glad Ben got it sorted quickly. Enjoy the new cue. - Dan
Items as described and quick delivery
Items as described and quick delivery. All in great experience and would order from them again.
18 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Tom — pleased everything arrived quickly and as described. Appreciate the recommendation. - Dan
Odpowiedź od Cue & Case Online UK Store
Thanks Simon — thanks for taking the time to leave this. - Dan
Snooker/Billiards
I ordered 3 items, very pleased with them and competitively priced, would recommend and will certainly use this company again in the future.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Alan — glad you’re happy with the items and pricing. Appreciate the recommendation. - Dan
Good quick delvery only problem was…
Good quick delvery only problem was free gift didnt come with it but overall im happy with my order
31 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thank you for taking the time to leave a review. The free gift promotion requires the item to be added to the basket during checkout, however we understand this isn’t always obvious. As a goodwill gesture, we’ll send the missing free gift out to you. We’re pleased to hear you’re otherwise happy with your order. - Dan
Great company to deal with
I placed an order with Cue and Case after speaking to them on the phone due to a website issue.
They were more than happy to assist with this.
Unfortunately when my order arrived there was an issue as the postage label must have come off and been added to a different package so I didn't get my order.
I contacted Cue and Case and they arranged a replacement delivery the following day.
Really pleased such a quick resolution was completed.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Lee — sorry again for the delivery mix-up, but pleased we could get a replacement to you quickly. - Dan
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.