I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a g... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Biggest scammers, they never delivered my canvas they will lie to you via email when you email them they will do anything to prolong the process, will never give you a refund. It’s a fake company in... Zobacz więcej
Reakcja na opinię
Due to an oversight on my part & many emails back & forth, Cstm Canvas has been quite patient, accommodating, & professional. I’ve found my order to be amazingly beautiful. You won’t be diy one bit.
Reakcja na opinię
The site says they are based in Australia however the so called tracking system that i can never access is in China. I ordered a Canvas almost 3 months ago. I got a message to say it had arrived... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
Dane kontaktowe
Australia
- cstmcanvas.co
4,0
Dobra
164 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Perfect gift for the mum that doesn't buy herself anything
This is a beautiful gift. I never buy things for myself and this was the perfect gift to get myself. All of my kids and birth dates together. Every time I look at it on the wall I can't help but smile. I have had so many compliments. Creating things like this is all any family could ask for. You guys have given the most amazing gift of all. Thank you so much =)
8 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you so much for your lovely message! We're thrilled to hear that the gift brings you joy and has received so many compliments. Your satisfaction means the world to us!
Such great service!
I bought two canvases, one for both of my sons who are both raising two children. They absolutely loved the canvases and so did their children, my lovely grandchildren. I think it’s a wonderful gift either for a family member and/or yourself. The quality of the canvases are excellent as was the service from Cstm Canvas. I highly recommend this company and their products.
1 czerwca 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your fantastic review! We're so glad to hear that your sons and grandchildren loved the canvases. We appreciate your recommendation and support!
Making things right!!
I initially sent in my info and didn't realize I had made a mistake with the dates on my canvas. When it arrived I realized that I had messed up. You guys immediately helped me make it right and sent me a new canvas and the second one came framed which was above and beyond. We've showed it yo all our friends and they live it and the story that came with it made you guys truly awesome. Thanks so much!! Customer for life!!
3 września 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your wonderful feedback! We're thrilled we could help make it right for you, and we appreciate your kind words. We're glad your friends loved it too! Welcome to the family!
Nice, great quality
Nice, good Quality, wish you could purchase in other shapes.
17 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your feedback! We’re glad to hear you’re happy with the quality. We appreciate your suggestion about offering other shapes and will definitely take it into consideration!
I've bought two as Xmas presents.s for…
I've bought two as Xmas presents for family and can't wait to give them. I think they are great gifts 🎁 and also show deceased family members have not been forgotten.
Superb.
20 września 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your heartfelt message! We're honored that you chose our canvases as gifts to honor your loved ones. We hope your family enjoys them and that they bring you all joy this holiday season! 🎁🎄
Still waiting for my orders x3
I didnt received my 3 orders from sep 28 and now its October 17
They promised 7-10 delivery
Im very unhappy
28 września 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hi Rafi,
We're really sorry for the delay with your order! We make each order by hand, which means it can take about three weeks to process and deliver your order and will depend on where you are located.
No worries, we’re here to help! Please email us at support@cstmcanvas.com so we can assist you in tracking your order and give you the most accurate information about its status.
I apologize again for the wait, and we will do our best to help you!
Xmas presents
I brought 2 canvases for my mother and grandmother and they loved it!
25 grudnia 2023
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for sharing! We’re so happy to hear that your mother and grandmother loved the canvases. Your support means a lot to us!
Still waiting for 2 of them ..
Still waiting for 2 of them ... how much longer will they be ?
5 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hi there!
We're really sorry for the wait on your order! We always work hard to get your orders to you as quickly as possible, but sometimes delays happen because of shipping or a lot of orders coming in. No worries, we’re here to help you with your order!
Please send us an email at support@cstmcanvas.co, and we’ll assist you right away.
Thank you for your patience, and we look forward to hearing from you!🙌
Took forever to get my product
Took forever to get my product. Email to you were never answered. I had to get my bank involved in order to for you to reply and send me my product,10/17/2024
17 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hi Oliver!
We’re really sorry for the wait on your order! We see that it was delivered last Tuesday, October 15th, and we’ve answered all your emails. If you’re still having problems with your order, please feel free to email us, and we’ll be happy to help.
We truly apologize for any delays, as delivery times can sometimes be out of our control.
We hope you have a great day!
Produit d’excellente qualité!!
Très bon service à la clientèle par courriel, suivi de la commande par tracking, livraison au Canada en environ 3 à 4 semaines. Produit de très bonne qualité !
11 sierpnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié notre service à la clientèle et la qualité de votre produit. Votre satisfaction est notre priorité, et nous espérons vous servir à nouveau bientôt !❤️
Quality, Style Canvases
I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a gift, especially w/the holidays rapidly approaching. U won’t regret it. I cannot say enough GREAT things about this company as well as this concept. Tk u so very, very much Cstm Canvas.
5 sierpnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you so much for your amazing review! We're thrilled to hear that you love our company and products. Your recommendation means the world to us, and we appreciate your support. If you need anything else, we're here to help!
It was very unique canvas and different
It was very unique canvas and different from any other ideas, it has add meaning to the people in the house and very elegant.
17 października 2023
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your wonderful feedback! We're so glad to hear that the canvas adds meaning and elegance to your home. We truly appreciate your support!
Ordered from cstm canvas and realized I…
Ordered from cstm canvas and realized I didn't want the dates. The issue was resolved right away.
7 września 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your feedback! We're glad we could resolve the issue quickly for you. If you need any further assistance, feel free to reach out!
I still have not received my order.
I still have not received my order.
17 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hi Richalen!
I’m really sorry for the wait on your order! Good news: it just left our warehouse and is on its way to you now! You can track your order using the shipping confirmation we sent you earlier.
If you need any help, don’t hesitate to reach out to us anytime.
Your order is almost with you, and we can’t wait for you to enjoy it!💖
Unique and timeless present I've given…
Unique and timeless present I've given to family.
Love it....
3 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your kind words! We're thrilled to hear that you found our product to be a unique and timeless gift for your family. We appreciate your support! 🎁❤️
I love the picture
I love the picture. it is amazing and we have had many compliments.
I just have to figure out where to hang it!
17 sierpnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you so much for your lovely feedback! We're thrilled to hear you love the picture and have received many compliments. Enjoy finding the perfect spot to hang it!❤️
What a 51st wedding anniversary…
What a 51st wedding anniversary present! Kathy is still zeroing in on THE location for it to be displayed in our home, and it’s gonna be perfect!
6 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your wonderful message! We’re thrilled to hear that our canvas is part of your 51st wedding anniversary celebration. We can’t wait to see where you decide to display it! Enjoy the special moment!
I love it so much
I love it so much
Put it into living room and stare at it everyday truly celebrates a special moment for me
15 września 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your lovely feedback! We're so glad to hear that you love it and that it celebrates such a special moment in your life. Enjoy looking at it every day in your living room!
Loved the advertisement for this…
Loved the advertisement for this canvas. So happy when I received it and I loved even more!
10 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your kind words! We're thrilled to hear that you loved the canvas even more than you expected. Your satisfaction means a lot to us!
Had a few issues what turned out 2 be…
Had a few issues what turned out 2 be the couriers fault not the suplier but suplier helped when emailed them and kept me informed recieved canvas and very happy with it
4 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for your understanding and patience! We're glad to hear that you’re happy with the canvas and that our team was able to assist you through the process. If you need anything else, feel free to reach out!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.