I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a g... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Biggest scammers, they never delivered my canvas they will lie to you via email when you email them they will do anything to prolong the process, will never give you a refund. It’s a fake company in... Zobacz więcej
Reakcja na opinię
Due to an oversight on my part & many emails back & forth, Cstm Canvas has been quite patient, accommodating, & professional. I’ve found my order to be amazingly beautiful. You won’t be diy one bit.
Reakcja na opinię
The site says they are based in Australia however the so called tracking system that i can never access is in China. I ordered a Canvas almost 3 months ago. I got a message to say it had arrived... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
Dane kontaktowe
Australia
- cstmcanvas.co
4,0
Dobra
164 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
From concept to completion
From concept to completion, it was that simple.
Zero problems with shipping and the item came within a week.
22 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for the fantastic feedback! We're glad the process was smooth for you from start to finish and that your item arrived so quickly. Enjoy your purchase, and we hope to serve you again soon!🙌
Great anniversary gift
Great anniversary gift. Everything was good, from using their website and designing the picture to payment, even the shipment was faster than expected
21 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you for the great feedback! We're happy everything went smoothly, and that the gift made your anniversary special! 🙌
Supperd original merci
18 lipca 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
We're happy to hear that you loved the originality of your purchase. Merci for choosing us! 😊
Odpowiedź od Cstm Canvas
Thank you so much! We're so happy to hear that you're pleased with the canvas. Your satisfaction is what we strive for!😍
Fabulous canvas print
Fabulous canvas print, excellent quality and customer service wirh speedy delivery. What more could you want!☺️
6 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you so much for your kind words! We're delighted to hear that you love the canvas print and had a great experience with our customer service and delivery. Your satisfaction means the world to us! 😊
Absolutely love my canvas
Absolutely love my canvas, one of the best I’ve received!
Great quality, look amazing and people always comment on them (I have 2)
Keep up the good work, I will be a returning customer.
16 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you so much for your kind words! We're thrilled that you love both of your canvases and appreciate the compliments you've received. We look forward to having you as a returning customer! ❤️
Love how the canvas looks
19 września 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you so much 😍
Seamless from start to finish and is a…
Seamless from start to finish and is a fantastic reminder of the long road our lives have taken.
22 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you so much! We're really glad to hear everything went smoothly and that the piece holds such special meaning for you. It's wonderful to know it resonates with your journey. If you ever need anything else, feel free to reach out!❤️
Still haven’t received my 2 portraits
Still haven’t received my 2 portraits, should have been here by now. Ordered them on September 28/24
21 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hi Richard,
We're really sorry for the delay with your order! We always try our hardest to get orders to our customers as quickly as possible, but sometimes things can happen that cause delays.
If you need any help with your order, please don't hesitate to reach out to us. You can easily send us an email at support@cstmcanvas.co, and we’ll be happy to assist you.
Thanks for your patience, and we would really appreciate if you can reach out to us.
Much Love💖
Great Canvas!
My canvas was tremendous, and our family loves it! We ordered another one for our other son's family. Keep up the great work!
9 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
That's wonderful! We're so happy that you love it! It makes us really glad that you chose our service. Thank you so much for your support! We can't wait to create more beautiful canvases for you!🙌💖
I ordered 2 separate canvases and both…
I ordered 2 separate canvases and both were far more than I could have expected. They are beautifully done and are going to look fantastic on our walls. I don't have any pics to include as these are Christmas gifts, but I know my family will love these every day.
15 września 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you so much for your kind words! We're thrilled to hear that both canvases turned out even better than you expected. It’s wonderful to know they’ll soon be hanging on your walls and that your family will get to enjoy them every day. We hope they make perfect Christmas gifts! ❤️😍
Great service
Great service, made a mistake with order, but was fixed with an email
1 maja 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thanks for the feedback! We're happy to hear that the issue with your order was resolved quickly. If you ever need anything else, we're always here to help! ❤️🙌
I purchased this for a birthday gift…
I purchased this for a birthday gift for my partner, she loved it she thinks it’s so Kool made me hang it straight away!
The perfect gift for any couple !
20 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
That’s wonderful to hear! We’re so glad your partner loved the gift, and it’s great that it was such a hit! Thank you for sharing such kind feedback, and we’re thrilled to know it was the perfect gift for you both!❤️
You should clarify on order forms that…
You should clarify on order forms that it’s cm and not inches very disappointing when you finally receive product
19 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Rachel,
We are really sorry about the misunderstanding. All the information you’re looking for about our product is available on our website. Please take a moment to go through it before making a purchase, so there’s no confusion.
If you need any help with your order, feel free to reach out to us at support@cstmcanvas.co.
We’re here to help and will be waiting for your email!
I ordered 4 canvases and two of them…
I ordered 4 canvases and two of them were incorrect spelling and DOB. You and your company were useless and would not rectify or refund.
17 sierpnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hi Angela,
We’re really sorry to hear about the trouble you're having! We've been trying to reach out to you about your order, but we haven’t heard back yet regarding the solution we suggested. We also want to remind you that the information you entered on our website is exactly what we will use for your order. Please understand that this wasn’t a mistake on our end, but we’re here to help you sort this out and find a solution.
We’re doing everything we can to assist you, and we’d love to resolve this if you could reply to our last email.
We look forward to hearing from you soon!
I ordered and received in a very…short time. I believe 3wks
I ordered and received in a very generous time. Product is amazing. I have ordered 2 more and will be ordering my 4th on the 1st of Nov. Product is perfect and should be in every home.
18 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you! We're so glad you love the product and appreciate your continued support. Looking forward to your next order! 😍
Biggest scammers
Biggest scammers, they never delivered my canvas they will lie to you via email when you email them they will do anything to prolong the process, will never give you a refund. It’s a fake company in china DO NOT FALL FOR THIS
Been waiting for 4 months still nothing they are still delivering apparently 🤦🏼♀️it’s now October
1 czerwca 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hi Rowella,
We’re very sorry for any trouble this may have caused you. It seems there was an issue with the delivery because of an incomplete address, but don’t worry – we’ve already taken care of it! We checked, and your replacement order was delivered on October 23rd.
Thank you so much for being patient with us. We hope you’re happy with your purchase!
If you need any more help, please feel free to reach out to us at support@cstmcanvas.co
Have a wonderful day!
Ordered my first canvas as a gift and a…
Ordered my first canvas as a gift and a mistake was done on my part….I wrote to the company and made another one without the mistake for 60% off if I remember correctly…the costumer service was absolutely amazing!
30 listopada 2023
Opinia niezależna
Odpowiedź od Cstm Canvas
Hi Nicole, thank you for your kind words! We're glad we could help fix the mistake and get you a new canvas at a discount. If you need anything else, feel free to reach out! 😊
how good these canvas are
What made my experience so good was the quality of the product and the time it took to receive my canvas , they fill up an area that would otherwise been an area that would be vacant and yes I have 2 canvas`s . I had them professionally framed and are top notch.
18 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Thank you so much for your wonderful review! We're thrilled to hear that you loved the quality of your canvases and that they filled your space beautifully. It’s great to know that you had them professionally framed and that they look top-notch. We appreciate your support and look forward to serving you again!
They arrived and well boxed they are…
They arrived and well boxed they are better than expected very pleased thank you
18 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
We’re delighted to hear that your canvases arrived in great condition and exceeded your expectations. Your satisfaction means a lot to us. If you need anything else, please don’t hesitate to reach out!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.