I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a g... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Biggest scammers, they never delivered my canvas they will lie to you via email when you email them they will do anything to prolong the process, will never give you a refund. It’s a fake company in... Zobacz więcej
Reakcja na opinię
Due to an oversight on my part & many emails back & forth, Cstm Canvas has been quite patient, accommodating, & professional. I’ve found my order to be amazingly beautiful. You won’t be diy one bit.
Reakcja na opinię
The site says they are based in Australia however the so called tracking system that i can never access is in China. I ordered a Canvas almost 3 months ago. I got a message to say it had arrived... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
Dane kontaktowe
Australia
- cstmcanvas.co
4,0
Dobra
164 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was very happy with the prompt…
I was very happy with the prompt service, after I inadvertently pressed on the six weekly delivery option. I contacted the customer service and they refunded me immediately.
21 lipca 2026
Opinia niezależna
Names were misspelled ill never use…
Names were misspelled ill never use your company again
20 maja 2026
Odpowiedź od Cstm Canvas
Hey there, Maureen!
We are so sorry to hear this! However, upon checking your order, it looks like the names and dates you entered on the website is correct! You can check your original order here: https://cdn.teeinblue.com/designs/a1ccdfdb-a4b2-4df4-9b58-e9f5bfb82790/a1ccdfdb-a4b2-4df4-9b58-e9f5bfb82790-364122.png?printarea=front
If you have issues with your order, we highly recommend reaching out to our customer service team through support@cstmcanvas.co
We are happy to assist you with your order and resolve any issues you have!
All the best,
CSTM CANVAS TEAM
Odpowiedź od Cstm Canvas
Thank you for your review, Connie!
We are so glad you had great experience with us! We really appreciate your support!
All the best,
CSTM CANVAS TEAM
Customer service
They was great with replacement of my product due to it being damaged.
15 lipca 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
That's awesome, Elaina!
We are so happy you had a great experience with us! Thank you so much again for your purchase and if you need any help with your order, please don't hesitate to get in touch!
All the best,
CSTM CANVAS TEAM
My order
They got straight back to me and where very helpful got everything sorted so quick it was great thank u so much
30 czerwca 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey there, Kerry!
Thank you so much for your purchase and for taking the time to leave us a review! We're so happy to hear you're loving it, and we truly appreciate your support!
If you ever need help placing another order or would like a discount on your next purchase, just send us a message anytime. We'd be more than happy to help!
All the best,
CSTM CANVAS
Odpowiedź od Cstm Canvas
Hi there, Latifa!
Thank you so much for your wonderful review! We're thrilled to hear that you're loving them, and we truly appreciate you taking the time to share your experience with us.
If you ever need help placing another order or would like to receive a discount on your next purchase, feel free to reach out anytime. We'd be more than happy to help!
All the best,
CSTM CANVAS
I absolutely love my portrait
I absolutely love my portrait. Wish would have gotten a bigger size.
19 kwietnia 2026
Odpowiedź od Cstm Canvas
Hi there, Colette!
That is wonderful news! We are so happy you are loving your canvas and we really appreciate your feedback!
If ever you wish to get a bigger size, you can always hit us up so we can give you discounts on your next order! We are happy to assist!
Thank you so much once again for the review!
All the best,
CSTM CANVAS
Odpowiedź od Cstm Canvas
That is awesome, Stacy!
Thank you so much for your purchase and so happy it came out great! We really appreciate the support!
All the best,
CSTM CANVAS
Odpowiedź od Cstm Canvas
Hey there, Robert!
We’re so sorry it took longer than expected for your order to arrive! We always do our best to ensure orders are delivered on time, but unfortunately, shipping is handled by the courier and is outside of our direct control.
That said, we always make sure your package is moving and being prioritized, and we’re so happy to hear it finally arrived! 💖
If you ever need any help with your order, please don’t hesitate to send us an email anytime.
All the best,
CSTM CANVAS TEAM!
over a month no tracking no nothing.
over a month no tracking no nothing.. DO NOT USE THIS COMPANY .. They reply to emails LYING TO YOU// ordered april 16th... its may 11th and nothing.. website says its not even shipped
11 maja 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey there, Bradley!
We are truly sorry about the delay on your order. We have checked it in our system and unfortunately, due to stock shortage, the order was shipped a little late. However, I believe our customer service team has sent you an email regarding the matter!
We always make sure to have all orders delivered but please know, deliveries are out of our control but we are doing the best that we can to have the order delivered to you as fast as possible!
Your order is being prioritized and guaranteed to be delivered to you very soon!
We are really hoping for your understanding! Hope you have a wonderful day ahead!
All the best,
CSTM CANVAS TEAM!
This was a great idea to add to our home
This was a great idea to add to our home.
20 years of togetherness displayed for few to see. Very detailed image, solid frame work and great customer service.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
That’s wonderful, Kevin!
We’re so happy to hear that you’re pleased with your purchase. It truly makes a meaningful reminder of your love. Thank you so much for your support, and we’re always here whenever you need us!
Much Love,
CSTM CANVAS!
Satisfied
Easy to order, didn’t take long to arrive, received what expected, everyone that sees it really likes it and wants to order one for themselves.
14 lutego 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey there, Penni!
That is amazing! We hope you are loving it! Thank you so much for your purchase! We really appreciate the support! If you need any discount on your purchase, you can hit us up at any time!
You have a wonderful day ahead!
Much Love,
CSTM CANVAS TEAM!
Odpowiedź od Cstm Canvas
Hey there, Reipa!
That is lovely! We are so happy you are loving it! Your support means the world to us! Thank you so much!
-CSTM CANVAS TEAM💓
SCAM
The site says they are based in Australia however the so called tracking system that i can never access is in China.
I ordered a Canvas almost 3 months ago.
I got a message to say it had arrived 6 weeks later which is false as I still haven't received it.
After i constantly email them about its whereabouts they keep giving me different excuses like its on its way or it has been delivered or its been held up somewhere.
I have now emailed for a refund twice and twice now they have have ignored the question of refund instead saying the will message back with information on its whereabouts.
Absolute scam of a place.
I would stay away from odering anything from this place.
13 marca 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey there, Nathan!
We are so sorry if you have experienced this. Please know that we always make sure all orders gets delivered. There must have been a misunderstanding and maybe your neighbors took your parcel instead? Upon checking your order, it was delivered to your address last February 16th.
If you did not receive the order, it is highly recommended to reach out to NZ Couriers with the tracking number DWPL036030
You can also keep track of your order using this link: https://tools.nzcouriers.co.nz/nzc/servlet/ITNG_TAndTServlet?page=1&VCCA=Enabled&Key_Type=BarCode&barcode_data=DWPL036030
If there are any issues with your order, please do not hesitate to reach us out through our email at support@cstmcanvas.co
Thank you!
-CSTM CANVAS TEAM💓
I got this for my wife for Valentine's…
I got this for my wife for Valentine's Day and she loves it! Very well made.
27 lutego 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey there, Mike!
That is wonderful! We are so happy she loves it! We truly appreciate your purchase! Hope we can create more canvas for you soon! Thank you so much for the support!
-CSTM CANVAS TEAM💓
I questioned my order right off
I questioned my order right off! It showed the names wrong. I emailed and got a message right away, it’s standard to show the standard names. Whew! I read all the reviews and was very skeptical that my order would have issues or maybe even never arrive. I ordered it 1/30/26 and I knew there were creative times then shipping times, they informed me when I ordered. I got it two days ago and it’s everything I wanted! No damage, it’s perfect! Thank you! It’s going in my newly remodeled bathroom, weird place for a picture, but it matches the design!
30 stycznia 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey there, Dorie!
Totally understand the initial panic! So glad we could clear that up quickly for you!
And we’re even happier it arrived safe, sound, and exactly how you wanted it 🙌
Thank you so much for trusting us and for your kind words 🥹💕
Much Love,
CSTM CANVAS TEAM!
Fast service quality picture
21 grudnia 2025
Odpowiedź od Cstm Canvas
That is amazing, Michael!
So happy you are loving it! We really appreciate the review! Thank you so much!
Much Love,
CSTM CANVAS!
The personal touch made it feel that…
The personal touch made it feel that much more special. I lost my partner 3 months ago and this is so special sitting in the middle of our memories.. thank you 🤍
20 grudnia 2025
Odpowiedź od Cstm Canvas
Hello there, Andrea!
We are so sorry for your loss 🤍 Thank you for sharing this with us, it means so much to know your piece holds such a special place in your memories. Sending you love!💞
Regards,
CSTM CANVAS TEAM!
Supposed to be an aussie company
Supposed to be an aussie company. Yet my purchase is coming direct from there warehouse in China
??????
They suck. Ordered 1 month ago. Still have not received
13 lutego 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
Hello there, Rena!
We are so sorry about this. We cannot find your order for some reason. Would you be able to send your order number to support@cstmcanvas.com so we can further assist you. It would be much appreciated!
Would love to hear from you soon!
I was not sure cause it was a Facebook…
I was not sure cause it was a Facebook sell but wow the product is perfect and in two weeks I received it … just for Valentine day.. it was perfect tanks to you guys
I will recommanded you
13 lutego 2026
Opinia niezależna
Odpowiedź od Cstm Canvas
Hello there, Ragnar!
We’re so glad you took a chance on us and loved your order! 💜 Hearing that it arrived right on time for Valentine’s Day makes us so happy. Thank you so much for your support and for recommending us!
Much Love,
CSTM CANVAS TEAM!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.