I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a g... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Biggest scammers, they never delivered my canvas they will lie to you via email when you email them they will do anything to prolong the process, will never give you a refund. It’s a fake company in... Zobacz więcej
Reakcja na opinię
Due to an oversight on my part & many emails back & forth, Cstm Canvas has been quite patient, accommodating, & professional. I’ve found my order to be amazingly beautiful. You won’t be diy one bit.
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The site says they are based in Australia however the so called tracking system that i can never access is in China. I ordered a Canvas almost 3 months ago. I got a message to say it had arrived... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
Dane kontaktowe
Australia
- cstmcanvas.co
4,0
Dobra
164 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Above & Beyond
Due to an oversight on my part & many emails back & forth, Cstm Canvas has been quite patient, accommodating, & professional. I’ve found my order to be amazingly beautiful. You won’t be diy one bit.
29 czerwca 2025
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Jo!
Thank you so much for your kind words! We truly appreciate your patience throughout the process and are so happy to hear you loved how your order turned out. It means a lot to us that we could make it right for you. We’re always here if you need anything in the future! 💖✨
Much Love,
CSTM CANVAS TEAM! 🥰
For my daughter ❤️
My daughter loved her canvas with her children's names and birth dates, I purchased it to give to my grandchildren so they could give it to her on Mothers day, it made her day very special. I had it framed and it was already to hang up straight away. Thankyou so much Cstm Canvas for your beautiful workmanship.
11 maja 2025
Opinia niezależna
Odpowiedź od Cstm Canvas
Hi Linda,
Thank you so much for your lovely message! We're so happy to hear your daughter loved her canvas and that it made Mother’s Day extra special. It means a lot to us to be part of those precious moments.
Hope to create something beautiful for you again soon! 🙂
Odpowiedź od Cstm Canvas
Hey!
Thank you so much for your purchase! We are so happy you love them. We would love to give you discounts on your future purchases. Just reach us at any time and we'd be happy to help out!
Much Love,
CSTM CANVAS
"Easy to order
"Easy to order, great service, and quick delivery! I'm very happy with my canvas—it's sitting perfectly and looks fantastic on the mantel in my living room, set against the exposed bricks of the fireplace."
21 marca 2025
Odpowiedź od Cstm Canvas
Hey Lorraine!
Thank you so much for the lovely feedback! We're thrilled to hear your canvas found the perfect spot on your mantel, especially against those exposed bricks (sounds dreamy 😍). So glad you had a great experience with us. Can’t wait to create something for you again soon!
Much Love,
CSTM CANVAS!
Un souvenir intemporel
Je suis vraiment contente de ma toile. Avec les photos de nos enfants et petits-enfants, on doit les renouveler parce qu'ils grandissent. Ce cadre est intemporel. Peu importe l'âge qu'ils auront...en le regardant il réveille tous les petits moment qu'on aura vécu avec nos petits amours.
17 kwietnia 2025
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Martine!
Thank you so much for sharing this! We love hearing how your canvas captures those precious memories. It’s so special to have a timeless piece that grows with your family and keeps those beautiful moments close. ❤️
Much Love,
CSTM CANVAS✨
Odpowiedź od Cstm Canvas
Hey Mario! Thank you so much for your kind words! We are so happy that you love the canvas! We truly appreciate your continued support! 🤩
Great customer service and the canvas…
Great customer service and the canvas looked better in person
30 listopada 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Rodney!
Thank you so much for your kind words! We're so happy to hear you loved the canvas even more in person and that our customer service could make your experience a great one. It truly means a lot to us! 💖 We hope to have the pleasure of creating something special for you again soon!
Much Love,
CSTM CANVAS TEAM! ✨✨
Odpowiedź od Cstm Canvas
Hey Chamekia!
That is awesome! Thank you so much for your support! We are so happy that you love your canvas! Bet it looks amazing! 🤩
I never got my package delivered and
I never got my package delivered and it’s been si h a struggle getting my money back. It’s been 6 months of going back and forth.
2 marca 2025
Odpowiedź od Cstm Canvas
Hey Emmeline!
We truly apologize for the delay on your order, and we are so sorry for this experience.
We have investigated what happened to your order, and we can see that you ordered way back in January, which, unfortunately, was returned to us due to an address issue. After this incident happened, a new order was shipped to you again last February, which happened to have the same issue as the first order. The order was returned to the sender due to an address issue.
Please know that this is not the experience we wanted you to have. We are truly sorry for the inconvenience. We highly recommend continued communication with our customer service representative regarding your refund request. (We have sent you an email earlier today)
We are hoping for your kind understanding, patience, and continued support!
Much Love,
CSTM CANVAS TEAM!
Order Update:
Hey Emmeline!
We checked your order and it looks like you have been refunded and your order has been reshipped. We apologize for any inconvenience caused. Kindly check your email for further updates. we would really appreciate a response as well.
Much Love,
CSTM CANVAS TEAM!
Very very special all is perfect tanks
23 grudnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Guillermo!
Thank you so much for leaving a review! We are so happy that you love your canvas! It truly warms our hearts and we truly appreciate your support! If you need help on getting a discount on your next order, please don't hesitate to hit us up at any time! 🤩
Much Love,
CSTM CANVAS TEAM!
This was better than what I expected
This was better than what I expected! It’s good quality and I have recommended my friends! The size was perfect and it looks so good on my wall!
9 grudnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Marlene!
Thank you so much for the kind words! We're really happy to hear it exceeded your expectations. It’s amazing to know it looks great on your wall, and we truly appreciate you recommending us to your friends. This means a lot!🥰
Much Love,
CSTM CANVAS TEAM! ✨
The whole experience was fantastic
The whole experience was fantastic. very quick delivery and looks fantastic.
15 października 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Anita!
Thank you so much for your kind words! We're so glad to hear you had a great experience and that everything arrived quickly and looked fantastic. That means a lot to us! We truly appreciate your continued support! ❤️
Much Love,
CSTM CANVAS TEAM! ✨
Wonderful gift!
This was ordered as an anniversary gift! The process was simple. Shipping was quicker than expected coming to Canada.
The look and quality of the canvas was fantastic. The only small issue was there was a tiny scratch at the top front of the canvas, likely from packaging that went unnoticed. I quickly contacted customer service, sent a picture and they reshipped a replacement. No issues what so ever! Lily was so helpful in customer service. The emails replies were prompt and always wanting to make sure we were happy. The replacement arrived and it is gorgeous! This will make for a wonderful gift for the couple! Thank you for a great experience!
14 marca 2025
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Helena!
Thank you for your kind review! We're so glad the order process was easy and the canvas arrived quickly in Canada. Sorry about the small scratch, but happy Lily and our team could help right away. We're thrilled the replacement made a lovely anniversary gift. Best wishes to the happy couple! 💛
Much Love,
CSTM CANVAS TEAM! 💞
Worth Getting
I got this, mainly I was curious of how it would look as a finished product. Very happy with the result. 2 weeks wait wasn't that long. One happy customer!!!
26 listopada 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Clint!
Thank you so much for your kind words! We're thrilled to hear that you’re happy with the final result, it means a lot to us. We're glad the wait time felt reasonable and that your curiosity paid off. Thanks again for your support, and we're always here if you need anything in the future!
Much Love,
CSTM CANVAS TEAM🤩
Loved the product so did my lady 10…
Loved the product so did my lady 10 anniversary New Year’s Day
1 stycznia 2025
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Ola! Thank you so much for the kind words! We're thrilled to hear that both you and your lady loved the product, especially for such a special occasion. We wish you many more years of love and celebration. 💖🎉
Much Love,
CSTM CANVAS TEAM! ✨
Odpowiedź od Cstm Canvas
Hey Margaret! Thank you so much for your kind words! We're so happy to hear that you love your canvases and that you ordered two, that truly means a lot to us. 💛 If you ever need more or have any special requests, we’re always here to help! 🥰
What made my experience great was...
What made my experience great was that I received my package the day before Christmas. It was a Christmas present so I definitely was worried about it. The customer service was with me the whole time on the tracking and making sure it arrived on time. Definitely would buy again!
24 grudnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Tyler!
Thank you so much for your wonderful review! We’re thrilled to hear that your package arrived just in time for Christmas and that our customer service team was able to keep you updated every step of the way. We understand how important it is to have gifts arrive on time, and we’re so happy we could make that happen for you. We truly appreciate your kind words and look forward to serving you again in the future!
Much Love,
CSTM CANVAS TEAM! ❤️
Was a surprise for wife she loved it they are great
Was a surprise for wife she loved it
8 grudnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Greg!
Thank you so much for your kind words! We're thrilled to hear that the surprise was a success and that your wife loved it. We hope it created some wonderful memories for both of you!
Much Love,
CSTM CANVAS TEAM ✨
I received exactly what I ordered
I received exactly what I ordered. Canvas did not disappoint me at all
26 grudnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Joe!
Thank you so much for your kind review! We're thrilled to hear that you received exactly what you ordered and that the canvas met your expectations. We're so glad we could deliver a product that you’re happy with.
We hope you enjoy it, and we look forward to serving you again in the future!
Much Love,
CSTM CANVAS TEAM✨
Canvas is great everybody loves it and…
Canvas is great everybody loves it and was so easy order came on time and it's awesome
25 grudnia 2024
Opinia niezależna
Odpowiedź od Cstm Canvas
Hey Linda!
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the canvas and that the ordering process was smooth and timely. We truly appreciate your support and are so happy to know that the product met your expectations.
If you ever wish to place another order, let us know, and we'd be happy to give you a discount!
Much Love,
CSTM CANVAS TEAM! ✨
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.