Fantastic experience with these guys. Great value for money, quick and responsive customer service and great follow up. We had a minor issue due to damage from a previous driver. The team were... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were picked up from the airport quickly after arriving by 2 gentleman that were friendly and informative about some of the attractions we wanted to visit. They gave us good directions on how to get... Zobacz więcej
Easy online process to rent a economical and clean and tidy vehicle. Josh was very helpful from pick up at Airport to collection and return of vehicle processing. Will definitely be my first sel... Zobacz więcej
Absolutely awesome team to deal with. Trucks are super clean, tidy and great to drive like driving a brand new truck. Staff are amazing to deal with from the time of booking, through to pickup and dro... Zobacz więcej
Informacje dotyczące firmy
- Wypożyczalnia samochodów
- Leasing samochodów
- Usługi leasingowe
- Agencja wynajmu samochodów ciężarowych
- Agencja wynajmu furgonetek
Napisane przez firmę
100% KIWI OWNED AND OPERATED RENTAL CAR COMPANY IN NEW ZEALAND Looking for a reliable and customer-focused rental car company in New Zealand? Look no further than Cross Country Rentals. As a proudly Kiwi owned and operated business, we have been serving generations of travelers with top-quality vehicles and exceptional service. With Cross Country Rentals, you can trust that we will get you where you're going. We take pride in our fleet of modern and well-maintained vehicles, equipped with the latest features and technology. Whether you're navigating city streets or exploring New Zealand's rugged terrain, we have the perfect rental car for your needs. At Cross Country Rentals, we prioritize our customers, our team, our vehicles, and our integrity. Our dedicated staff members are knowledgeable, professional, and committed to providing personalized service that exceeds your expectations. We work closely with you to find the best rental option that suits your requirements and fits your budget. What truly sets us apart is our fantastic service and can-do attitude. When we say we will, we deliver. Our team is always available to address any questions or concerns you may have, ensuring a seamless rental experience from start to finish. Even in unforeseen circumstances, we go the extra mile to handle any issues promptly and efficiently. With Cross Country Rentals, you can enjoy your journey with peace of mind. We are known for going above and beyond for our customers, whether it's arranging alternate transportation or providing additional assistance when needed. Your satisfaction is our priority, and we are committed to making your rental experience stress-free and enjoyable. Choose Cross Country Rentals for your next adventure in New Zealand. Experience the combination of great vehicles, fantastic service, and a can-do attitude that sets us apart from the rest. Trust us to take care of your rental car needs and make your trip memorable. Contact us today to book your rental car and embark on an unforgettable journey with confidence.
Dane kontaktowe
14 Locations Across New Zealand, 8052, New Zealand, Nowa Zelandia
- 0800 777 994
- info@crosscountryrentals.co.nz
- crosscountryrentals.co.nz
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great communication & fast service…
Great communication & fast service highly recommend 👌
23 listopada 2025
Great service with no fuss
We have hired vans from cross country Rentals for our business Conder Construction for years. Every time they have given us a great van and workd in with us on times for pick ups and drop offs. Thanks guys, Pete
20 listopada 2025
Very easy to book
Very easy to book. Very easy to pick up. Clean vehicle. Flexible on drop off.
20 listopada 2025
Really bad experience
Really bad experience
I was advised by one of their team I could return the vehicle 24hours earlier and receive a discount. After returning the truck and asking the following day for an updated invoice, they advised me I wouldn’t be getting the discount for the early return.
In addition filled the truck up with fuel, just around the corner from the hire place and filled until the nozzle clicked and apparently they managed to squeeze another $7 in the tank and charged me an additional $25 for filling it.
19 listopada 2025
Odpowiedź od Cross Country Rentals
Kia ora Lauren,
Thank you for sharing your feedback. We’re really sorry your experience didn’t feel as smooth as it should have.
You were given the go-ahead to return the vehicle early, and we apologise if this created the expectation of a partial refund. Our rental agreement doesn’t generally allow us to reduce charges for unused time, and we can see how that would have been disappointing. We’re taking this back to the team to make sure our explanations are clearer.
We also reviewed the fuel photos taken at check-in. The gauge was sitting below full, so we topped it up to ensure the next customer received the vehicle as expected. When this happens, a small refuelling service fee applies, which is outlined in the rental terms. We understand this wasn’t what you were expecting, and we’re sorry it felt unfair.
We appreciate you bringing this to our attention. Clear communication is important to us, and your feedback helps us improve.
Thank you.
Great car very professional service
Cross Country Rentals were excellent flawless to deal and the car, service and the price, absolutely fantastic. We had used the company previously at another location and were so pleased nothing had changed highly recommended
18 listopada 2025
Cherie is so efficient & always happy…
Cherie is so efficient & always happy to help us. We really appreciate her making our bookings so easy
18 listopada 2025
The Cross Country team is Amazing
16 listopada 2025
It all worked so smoothly
It all worked so smoothly, the rental car was clean and definitely had enough room for all our gear.
16 listopada 2025
Cross Country Rentals were great to deals with
Cross Country Rentals were great to deal with, booking was easy and when we had to cancel one of the mini vans, it was not a problem. Picking up/dropping off very easy. Very trustworthy company.
15 listopada 2025
Customer Service
Great customer service from the team, and easy to work with from start to finish of the booking.
16 listopada 2025
Great company.
Great customer service, we’re very polite and helpful. Well maintained vehicles for rent and I would highly recommend this company. Affordable price will definitely use again if needed.
16 listopada 2025
fantastic
the hire age process was pain less quick
the van was just what we needed
I still an advert on the Naenae Bowling club fence
would generate more business for you.
16 listopada 2025
Easy and fast hire process
Easy and fast hire process. Only thing that was annoying was a credit card was needed for payment not eftpos.
13 listopada 2025
Easy process, happy customer
The booking process was easy. Van was in excellent condition.
12 listopada 2025
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