The sign arrived broken and has not worked since I opened the box. I have had to inquire again and again on the status of the part to fix it or the refund procedure. And each and every case it is a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I discovered Create Neon when I was faced with a sign project that required intricate detailing. All of my connections in the sign creation industry rejected my design saying it was too detailed and... Zobacz więcej
I would like to thank the team at Create Neon for the amazing job designing and producing 2 amazing neon signs for our girls bedrooms. After confirming the design and purchasing, the signs arrived t... Zobacz więcej
What can I say, Amazing experience!! I had the pleasure of working with Saadia as my sign consultant and she was beyond accommodating! There’s a ton of ideas that flow when creating a sign and she was... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Create Neon, we’re on a mission to light up brands and transform the way businesses show up to the world with our custom LED neon and illuminated business signs. We believe signage should do more than simply display a name or logo it should make a lasting impression, tell your brand story, and attract the right customers. We specialize in a full range of illuminated signage, including channel letter signs, backlit signs, front-lit signs, lightbox signs, and custom LED neon signs all designed to capture attention and reflect the unique personality of every business. Whether you’re looking to elevate your storefront, office, or restaurant, or add a personalized glow to your home, wedding, bar, birthday, or special event, Create Neon creates signage that stands out. We turn ideas from business logos and slogans to family names, event themes, or even favorite gaming designs into stunning illuminated pieces that add personality, atmosphere, and lasting impact wherever they’re displayed. We work closely with our customers from concept and design to production and delivery, providing expert guidance and installation support to ensure the final result perfectly represents your brand. With customers across the USA, UK, and Australia, Create Neon is trusted for high-quality craftsmanship, reliable service, and fast international delivery.
Dane kontaktowe
1968 S. Coast Hwy #5024 Laguna Beach, 92651, California, Stany Zjednoczone
- 8449035564
- inquiry@createneon.com
- createneon.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Representative Ayesha was pleasant and…
Representative Ayesha was pleasant and professional.. a mistake was made and she corrected without a problem.
Total Customer Service Failure: 56 Days with No Resolution
This has been the most disappointing experience. We ordered a neon sign in Teal and received Green instead. While the product's quality and delivery speed were good, Create Neon's complete failure in customer service ruined what could've been a great experience.
After receiving the wrong item, I immediately contacted the vendor to correct it. I followed up four more times over 39 days—via text and email—with zero response. When they finally replied, they promised to 'look into it,' but 17 days and two more follow-ups later, nothing. Complete silence.
The worst part? This was totally avoidable. We were more than happy to work with them to resolve the situation amicably. Despite an otherwise great product, Create Neon's negligence and lack of professionalism after 56 days without any attempt to resolution is alarming. If they send you the wrong product, expect to be stuck with it and a $400+ bill.
Steer clear—there are much better options for your signage needs.
Advertised with 2 year warranty
Advertised with 2 year warranty. My sign is only a matter of months old and won't light up. I've contacted the company via Facebook, Instagram, email and WhatsApp repeatedly and they are not responding.
Recently ordered two signs for my…
Recently ordered two signs for my windows with UV protection. Got my signs today and they aren't even close to what was depicted. Spent over 1100 to find that instead of getting a full neon style sign, I got a few loops of legs and a UV black light painted logo, which is not what was discussed or shown. Company is now not responding.
Love my Sign
Love my Sign. This is going to make my business stand out! Excellent Quality. Excellent Customer Service. Excellent Communication. Excellent shipping arrival. Absolutely Excellent. Will be getting more signs for my business from Create Neon in the future!
Response time on support I got no…
Response time on support I got no response when I asked where my order was
Incredibly happy with my sign!
Incredibly happy with my business sign! The price was right, the sign shipped fast, the design team was great and easy to work with. Very happy with my experience! Highly recommend!
Great Quality and Beautiful Pieces
Honestly your team never fails to disapoint. This is my second order with you guys and it's been great. My one complaint is I wanted this piece that I ordered recently to be slightly larger. I even made that clear in the notes. Even though it wasnt exactly the size I wanted the piece is beautiful and on display at our shelter!
We love the sign and received so many…
We love the sign and received so many compliments. The sign is inviting.
Super fast delivery and amazing quality
I was amazed at how quick the sign came. It looks exactly like the graphic that I sent them and I would recommend anyone use them for neon signs.
We only ordered 1 sign but were charged…
We only ordered 1 sign but were charged for and were delivered 2. We could not get a refund even when we asked for one.

Odpowiedź od Create Neon
Great price and Quality
Great price, customer service, and fast shipping! The sign was super high quality and looks great!

Odpowiedź od Create Neon
My sign arrived quickly
My sign arrived quickly; however, the picture I received prior to arrival wasn't quite what was depicted. Paid almost $600 thinking I will get neon lights but I was wrong.

Odpowiedź od Create Neon
Absolutely perfect!
Absolutely perfect!! Even when I wanted to change a few things, it was done to perfection.

Odpowiedź od Create Neon
Excellence, start to finish!
The creation, ordering, and installation of these signs is so easy.
Shipping was fast and product was well packaged.

Odpowiedź od Create Neon
Amazing experience
I loved how easy it was to custom made what I wanted to gift my husband for Father’s Day. We had a text message conversation and it was really smooth, they sent me a link when it was done, paid, and in a few days I had the sign. Let me tell you, it’s gorgeous and it looks amazing in the gym
The neon looks great!!!
The neon looks great! We love it and will order more from this company!
I truly appreciate my sign it was…
I truly appreciate my sign it was everything I was looking for. Great work would definitely recommend!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







