The sign arrived broken and has not worked since I opened the box. I have had to inquire again and again on the status of the part to fix it or the refund procedure. And each and every case it is a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I discovered Create Neon when I was faced with a sign project that required intricate detailing. All of my connections in the sign creation industry rejected my design saying it was too detailed and... Zobacz więcej
I would like to thank the team at Create Neon for the amazing job designing and producing 2 amazing neon signs for our girls bedrooms. After confirming the design and purchasing, the signs arrived t... Zobacz więcej
What can I say, Amazing experience!! I had the pleasure of working with Saadia as my sign consultant and she was beyond accommodating! There’s a ton of ideas that flow when creating a sign and she was... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Create Neon, we’re on a mission to light up brands and transform the way businesses show up to the world with our custom LED neon and illuminated business signs. We believe signage should do more than simply display a name or logo it should make a lasting impression, tell your brand story, and attract the right customers. We specialize in a full range of illuminated signage, including channel letter signs, backlit signs, front-lit signs, lightbox signs, and custom LED neon signs all designed to capture attention and reflect the unique personality of every business. Whether you’re looking to elevate your storefront, office, or restaurant, or add a personalized glow to your home, wedding, bar, birthday, or special event, Create Neon creates signage that stands out. We turn ideas from business logos and slogans to family names, event themes, or even favorite gaming designs into stunning illuminated pieces that add personality, atmosphere, and lasting impact wherever they’re displayed. We work closely with our customers from concept and design to production and delivery, providing expert guidance and installation support to ensure the final result perfectly represents your brand. With customers across the USA, UK, and Australia, Create Neon is trusted for high-quality craftsmanship, reliable service, and fast international delivery.
Dane kontaktowe
1968 S. Coast Hwy #5024 Laguna Beach, 92651, California, Stany Zjednoczone
- 8449035564
- inquiry@createneon.com
- createneon.com
4,3
Doskonała
366 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
CreateNeon is the Solution
The experience from design to finish with “CreateNeon” was a wonderful experience. They worked with me on any changes that I needed to make from start to finish. Any changes that needed to be made on my project. They worked with me to make those changes.I will be soliciting them again for any new project in the future. Thank you “CreateNeon”
14 września 2024
Opinia niezależna
Awesome sign i really like it great…
Awesome sign i really like it great customer service
10 października 2024
Opinia niezależna
My project turned out better than I…
My project turned out better than I expected, was done quickly and at the great price.
16 października 2024
sign was exactly what we expected
sign was exactly what we expected. Done quickly. Looks great.
9 października 2024
They did not disappoint
They did not disappoint! My sign looks like an exact replica of my logo, I was beyond pleased. Very great with communicating as well. Would have no problem recommending any to or recording from this company for sure! they give out great discounts as well.
3 października 2024
Opinia niezależna
Never received my item disputing for my…
Never received my item disputing for my money back
11 października 2024
The finished product looks amazing
The finished product looks amazing. And it was exactly as advertised when I received it. The order came in very fast. Also I received feedback both before and after my purchase. The customer service was very good. I highly recommend Create Neon to anyone. From the smallest to the largest, the quality of the sign was excellent. I look forward to purchasing more signs from them soon. Believe me, you won’t be disappointed. I thought that my sign would be too difficult but it came out perfect. Give them a try.
25 września 2024
Opinia niezależna
Horrible service
Horrible service, non responsive and product turned out nothing as the mock up sent to me. I paid extra for faster shipping and they still sent it around the same time as regular shipping. I have ordered 3 more signs from a different company and am very satisfied
18 września 2024
Opinia niezależna
Odpowiedź od Create Neon
I’m genuinely sorry to hear that we didn’t meet your expectations, and I understand your disappointment.
Our standard production timeline is 7-14 days due to the personalized design and manufacturing process, even with express shipping. While we strive to ship as quickly as possible, it was impossible to deliver in your requested timeline of 4 days.
We’re reviewing our process to better communicate these timelines for custom orders to prevent similar issues in the future.
If there’s anything further we can do to make this right, please don’t hesitate to reach out
Cool sign, no dimmer
I didn't receive the dimmer switch or remote as advertised, but the overall product was good.
14 września 2024
Awesome Price and sign
Awesome customer support, very good price cant be beat and I Love our new Triangle Buildings sign.
Everything was as it is supposed to be.
I will buy again.
19 września 2024
You only sent us 2/3 signs ordered
You only sent us 2/3 signs ordered. Please send 3rd sign ASAP.
18 września 2024
Odpowiedź od Create Neon
Hey Dean,
The two signs you received were shipped together in a single package, and we delivered all 3 signs in total, as you can confirm by checking the contents of the package. Please open it fully to verify all items. Let us know if there’s anything further we can assist you with.
Thanks!
Need better customers service
I'm still waiting on mine! But I did contact for a update about how long the process takes and no respond for days and still no answer. They need to work on customers service better.
15 października 2024
Opinia niezależna
Love the look of the sign and quality
Love the look of the sign and quality. It’s not bright at all very hard to see.
16 września 2024
Very easy to deal with they were on…
Very easy to deal with they were on time with my order thank you I love my Neon sign
1 sierpnia 2024
Opinia niezależna
Business logo was perfect!
The final product was very high quality and reflected my business logo very well. I was so excited to get it mounted!
1 września 2024
Opinia niezależna
Loved the sign
Loved the sign! Ayesha helped us through the experience!!! Thank you!
7 września 2024
Opinia niezależna
Terrible Misprint, Refused to Refund. Will Never Order from Them Again.
Item wasn't even printed correctly, I paid over $100 for the two week shipping to accelerate it. They printed it horribly wrong, like not even close to centered (which was the option I approved and we had consistently worked towards). It was then too late for the initial reason I ordered it, but they refused to refund me, insisting on reprinting it even though it would literally cost the less to return it and the item was too late.
7 września 2024
Odpowiedź od Create Neon
We’re sorry to hear you were disappointed with your order. We understand how important the timing was for you, which is why we immediately offered a free remake of your sign so you could keep the original. Additionally, we processed a full refund as an added gesture to make things right.
Customer satisfaction is our priority, and we apologize for any inconvenience this may have caused. Please reach out if there’s anything further we can do for you.
Thank you,
Great product
Great product. Great customer service. Fast delivery. Super price. A+++ Would HIGHLY recommend and WILL order from again. Cheers to all!
6 września 2024
Highly recommend
Highly recommend! I uploaded a company logo for a preliminary quote, and after I gave some feedback on the initial mock-up… OMG the final design was so much cooler than I ever would have come up with on my own. Very talented people! Thank you for the collaboration!! Oh and I plugged in the custom light within 2 weeks of my initial outreach. Amazing.
2 października 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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