I actually ordered the wrong thing. CPAP Victoria (both over the phone and online) was extremely helpful in getting it right and fast with absolutely no fuss (super-friendly). I needed the ordered ite... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Vanessa was so helpful after being provided with frustrating/conflicting information from other CPAP sites and the directing Hospital. She sorted everything out straight away and went over and above,... Zobacz więcej
Reakcja na opinię
Like most people I had no understanding of Sleep Apnea, and was having miserable sleep and lacked energy throughout the day. My days started at the local pool at 5.30am, and my energy levels become ve... Zobacz więcej
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I wanted to trial a couple of masks & rang to book an appointment at the Bentleigh location. The person on the phone booked the wrong time, but the staff at Bentleigh were able to assist despite me mi... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Dane kontaktowe
Victoria, Australia
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4,7
Doskonała
3 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
we received a phone call to inform our…
we received a phone call to inform our order is fullfilled and available to click and collect at the Footscray branch only to arrive there and be told that one of the items (resmed powerbank charger) is out of stock
13 kwietnia 2026
Fast delivery
13 kwietnia 2026
Always deliver what I pay for
7 kwietnia 2026
Needed to cancel an order as no longer…
Needed to cancel an order as no longer needed item. No problem. Refund processed immediately.
9 kwietnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Were quick to rectify to an issue with…
Were quick to rectify to an issue with a recent order I reported just before a long weekend.
1 kwietnia 2026
Odpowiedź od CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We’re really pleased to hear that your issue was resolved quickly, especially ahead of the long weekend. Providing prompt support when it’s needed most is very important to us.
We truly appreciate your kind words and your support, and we’re always here if you need anything further.
Warm regards,
The CPAP Victoria Team
Odpowiedź od CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re really pleased to hear that you found it easy to place your order online and that your delivery arrived quickly. It’s great to know everything went smoothly for you.
We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
The CPAP Victoria Team
Product online order
Product information ensuring ordering the correct and compatible accessories was helpful as well as amending an incorrect order
31 marca 2026
Odpowiedź od CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review!
We’re really pleased to hear that you found the product information helpful in ensuring you ordered the correct and compatible accessories, and that we were able to assist you in amending your order when needed.
Your feedback means a lot to us, and we truly appreciate your support. Please don’t hesitate to reach out if you need anything further.
Warm regards,
The CPAP Victoria Team
Everything
31 marca 2026
Odpowiedź od CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We really appreciate your support and are so glad to hear you’re happy with everything. It means a lot to us.
If there’s ever anything you need, we’re always here to help.
Kind regards,
The CPAP Victoria Team
Odpowiedź od CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re really pleased to hear that you’re happy with both our service and pricing. Your support means a lot to us.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
The ordering is easy and the delivery…
The ordering is easy and the delivery is always good and just as the tracking is reliable.
31 marca 2026
Odpowiedź od CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review!
We’re really pleased to hear that you find the ordering process easy and that delivery and tracking have been reliable for you. It’s great to know everything has been running smoothly with your orders.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
Odpowiedź od CPAP Victoria
Hi there,
Thank you so much for your review! We’re really glad to hear that you were happy with the prompt delivery.
We also appreciate your feedback regarding organisation, and we’ll certainly take this on board as we continue to improve our service.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
Delivery was timely
Delivery was timely, however I received a power source that was mismatched with the power cord so am unbale to use the UPS/battery
27 marca 2026
Odpowiedź od CPAP Victoria
Hello,
Thank you for your feedback, and I’m really sorry to hear about the issue with your order.
While we’re glad the delivery was timely, I completely understand how frustrating it must be to receive a mismatched power source and cord, especially when you’re unable to use the UPS/battery as a result. This is certainly not the experience we want for our customers.
We will absolutely do all we can to help get this resolved for you as quickly as possible.
Warm regards,
The CPAP Victoria Team
Just so helpful and great customer…
Just so helpful and great customer service you feel like you are not a nuisance asking a question.
20 marca 2026
Odpowiedź od CPAP Victoria
Hi there,
Thank you so much for your lovely 5-star review!
We’re really grateful for your kind words. It means a lot to hear that you felt comfortable asking questions and supported throughout your experience, that’s exactly what we strive for.
We truly appreciate your support, and we’re always here if you need anything at all.
Kind regards,
The CPAP Victoria Team
Odpowiedź od CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re delighted to hear that you found our service fantastic. Your feedback truly means a lot to us.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.