Thankyou to Bec who helped me out with purchasing my Cpap machine at your Maroochydore clinic. Bec is very knowledgeable and very helpful. So pleased with my purchase :)
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Zobacz, co mówią recenzenci
The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... Zobacz więcej
I wish to express my heartfelt thanks and sincere gratitude to Cass (and the team) at CPAP Direct in Ipswich for helping me find the right mask. She has gone out of her way to help me. Over the course... Zobacz więcej
Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu medycznego
- również w kategorii:
- Lokalny ośrodek zdrowia
- Poradnia zaburzeń snu
- Producent sprzętu medycznego
- Sprzęt medyczny
Napisane przez firmę
CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.
Dane kontaktowe
Shop 9 / 47 Ashmore Road, 4217, Bundall, Australia
- 1300133298
- info@cpap.com.au
- cpap.com.au
4,7
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great company for Cpap equipment
Have been buying from cpap direct for many years now.
Prices are great, genuine product delivered, delivered on time and great customer service.
I love the funny emails that come every now and then too.
17 czerwca 2025
Aussie company with fast delivery and…
Aussie company with fast delivery and registered mail for safety.
17 czerwca 2025
Excellent Services
17 czerwca 2025
CPAP trial machine experience
I wanted a trial machine so went in store to arrange. $249 for the month including 3 mask options I had asked to trial & the particular machine F&P was also available to trial (which was brand new). I had one phone message to touch base from the team, 1 week in, but I was managing well and didn’t need to have extra support. Didn’t end up buying a brand they stocked, as I did further of my own research. So I lost the $100 credit that I could have accessed towards a new unit purchase. Returned equipment when due, when I received sms reminder, then I had to call them to determine what cleaning was needed. You would think with Covid & any Other respiratory germs, you’d need to do something?! Nope “just pop them all in the bag with the machine”. No way as a nurse I can’t do that, went back in separate plastic bags after disinfecting. Upon returning to shop, they didn’t ask anything or any feedback or at least not trying on any sales pressure. A bit more information (cleaning, handout etc) would be good.
16 czerwca 2025
Opinia niezależna
Friendly efficient help
19 maja 2025
My Resmed air fit F20 does not work
My face mask Res Med air fit F 20 keeps disengaging during the night. The clips are nor secure to prevent them uncoupling. Result is little sleep as side leaks dehydrates mouth. It is a non magnetic clip but needs much better clips (not magnetic ones)
21 kwietnia 2025
Amazing customer service
Adam was excellent and gave amazing customer service. Explained everything clearly. Helped with any queries and mask changes during the month trial and made the whole process a breeze. Very happy with my purchase and feeling the benefits already. Highly recommend.
6 maja 2025
Opinia niezależna
Good pricing very easy to understand…
Good pricing very easy to understand what I'm looking at to see if it is the one I need and very very quick to send out and deliver
17 kwietnia 2025
This is the second attempt
This is the second attempt, to get this business to cooperate with my warranty issues. They keep telling me the warranty has expired, and they refuse to replace it. I have reminded them, that under Australian consumer law they have to replace it, the warranty means nothing. They just keep hiding behind the warranty, they disregard the law they know the law and they know they have to replace it. I will never give them my business ever again, they have totally lost me for good.
28 kwietnia 2025
Opinia niezależna
the delivery time was excellent
18 marca 2025
Highly recommended
Thanks, second time buyer and will be back again. Lightning fast shipping and super informative.
19 lutego 2025
Beautiful and i loved it
18 lutego 2025
Lisa at Mascot store is an absolute…
Lisa at Mascot store is an absolute legend. Also staff there are courteous with a great product and sleep apnoea knowledge. Lisa went above and beyond to assist me and showed great problem solving skills.
11 marca 2025
Opinia niezależna
Every thing have ever ordered has been…
Every thing have ever ordered has been delivered in a timely manner, Great to deal with & I will continue to so.
Thank you Guy's & Girls.
21 lutego 2025
The ordering was clear for this order
The ordering was clear for this order . The delivery by post was efficient .
12 lutego 2025
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