COYS RENT A CAR Recenzje 

251
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy to deal with, stress free experience. The lads are friendly and work well together, like clockwork. We had to wait a bit to be collected from the airport due to a lorry blocking the exit fr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

One of the best car rental experiences I’ve ever had! Our flight arrived at 12:30 am, but our transfer was waiting for us right on time. The whole process took about ten minutes, including the pape... Zobacz więcej

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Oceniono na 5 z 5

Friendly efficient service pick up and drop off was very fast and it was great paying the all in price knowing that when we collected the car, we wouldn’t be hassled to buy extras and when we returned... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Initial booking was simple with a very competitive price. Airport pick-up and drop-off quick and easy. Zero hard sell - drove away within five minutes. Car was in perfect condition. Stress-free servic... Zobacz więcej

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Napisane przez firmę

Welcome to Coys Rent a Car! Coys Rent a Car is an independent car hire company established in 1992. We are not just offering competitive prices, we offer the highest of customer service....


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

251 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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4,9

Wszystkie recenzje

(251)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 191

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Oceniono na 5 z 5

Best Car Hire Company in Alicante

We have used Coys now on several occasions and it really is so easy to hire a car from them. Pick up from the airport and a few minutes later you have your hire car. Same with returning the car. Coys is so accommodating even allowing changes to bookings when changes to flights occur. Great company to deal with and really good prices.

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your continued trust and kind words. We’re really pleased you find the whole process easy and flexible, especially when travel plans change. It’s great to hear you value both the service and pricing, and we look forward to seeing you again soon.

Oceniono na 5 z 5

The most straightforward car rental I…

The most straightforward car rental I have done. 4th time using Coys and booked again for next month. 5 star service every time

18 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your continued trust and kind words. We’re delighted to hear each experience has been smooth. We look forward to seeing you next month.

Oceniono na 1 z 5

A change of ownership Bye-Bye

Thank you for your reply, why not change your policy, do like others companies do. Bring the car back with a full tank that has been filled up within 10km of your office. As the fuel gauge is electronic you have to keep turning the ignition on/off to try & see where the fuel level is it’s frustrating & time consuming. Additionally the car was a hybrid & as my husband is a careful driver (we have an electric at home so understand the re-gen feature) we actually left the car at Coy’s with more ‘left’ mileage than when we took it. We have never been pulled up on this in the last 3 years. Your NEW fuel policy is insulting & offensive to GOOD REGULAR CUSTOMERS!!

That’s one really good customer you’ve lost.

We’ve been booking car hire with you around 5 times a year for the last 3 years, regarding the fuel we have always been told to bring the car back with similar amount of fuel in the car as when we took it.

I even asked once what if you don’t put as much in & I was told as long as it’s not way under you’ll be ok.

This time we were told we hadn’t put enough fuel in & we would have to pay. Fair comment but we were told it would be 25€ plus a fee taking it to over 30€.

My husband had to drive to the Petrol Station & put all of 8€ in. If we were charged 10€ we could have understood but 30€ is very unreasonable.

We are all absolutely disgusted by this change which is obviously because Coys has been taken over & are no longer the fabulous company they once were.

WE WILL NOT BE COMING BACK!!!

18 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Dear Carol. Thank you for your comment and thank you for choosing us over the years. We understand your frustration and we are sorry that this time you had a bad experience. Our fuel policy includes a refuelling service charge when the vehicle is returned with less fuel than at pick up, as this covers the handling and time needed to refill the car. Without this process, returns would need to be checked and refuelled individually, which would impact service efficiency for all customers.

Oceniono na 5 z 5

I've used COYS for the last 5 or 6…

I've used COYS for the last 5 or 6 years. Never had a bad experience , price is what it says, cars are generally new. An absolute pleasure to deal with compared to the big boys who basically want try to pressure you I to paying more..

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your continued trust over the years. We’re delighted you’ve consistently had a positive experience and appreciate your kind words about our service and fleet. Thank you for choosing us, and we look forward to seeing you again.

Oceniono na 5 z 5

They were very polite and made the…

They were very polite and made the whole proces easy and fast.

6 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your feedback. We’re glad everything was quick and straightforward and that our team made it a smooth experience.

Oceniono na 4 z 5

Price hike

Staff, service, location all perfect but as a very regular user will feel that the price hike is quite significant to make us consider using other companies. Maybe a loyalty scheme for regulars users would be an idea

5 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your feedback and continued loyalty. We’re glad you value our staff, service, and location. We also appreciate your comments on pricing. Thank you for choosing us, and we hope to welcome you again.

Oceniono na 5 z 5

A very positive experience.

Booking was straightforward and the price was reasonable. I made a mistake with the booking, which was rectified with one email. Instructions for collection from the airport were precise and we waited only a few minutes for the minibus. Coys depot is only a short drive and the friendly driver spoke perfect English.
I was offered the full insurance package for about €60, it was not a hard sell like some hire companies, but despite having annual excess cover, I took it. The car provided was almost brand new and much better model than I was expecting.
The whole process was considerably quicker than many hires where I’ve used on-airport firms.
The car return was equally as smooth. I would definitely use Coys again.

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your detailed feedback. We’re pleased everything was smooth from booking to return and that our team could assist you quickly when needed. It’s great to hear you were happy with the vehicle and overall experience. We look forward to welcoming you again soon.

Oceniono na 5 z 5

We had an excellent experience renting…

We had an excellent experience renting a car from Coys at Alicante Airport. From the moment we arrived, everything went smoothly. The staff were friendly and very efficient. The car was in perfect condition, very clean and exactly as reserved. No surprises, no hidden costs, just a no- nonsense service. The pick-up and return process were both fast and stress-free.
Overall, great value for money. Highly recommended! 🚗☀️

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your feedback. We’re delighted everything went smoothly from arrival to return and that you were happy with the vehicle and service. We appreciate your recommendation. Enjoy your travels, and we hope to see you again.

Oceniono na 5 z 5

Quality Service

Great reliable service as always.

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your feedback. We’re glad to hear you continue to trust our service and appreciate your support. See you next time, and thank you for choosing us.

Oceniono na 5 z 5

I have used Coys for more than 25 years…

I have used Coys for more than 25 years and have always had a good experience. Airport transfer and car collection is efficient and effective as is the return process on departure.
They remain my go to Costa Blanca car hire company.

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your incredible long-term loyalty. We’re delighted to know you continue to have consistently good experiences with our service, transfers, and return process. We truly appreciate your trust over so many years. See you on your next visit, and thank you for choosing us.

Oceniono na 5 z 5

Excellent service and very nice car

Excellent service and very nice car. Also efficient as it was a hybrid. Service couldn’t have been better. We will return in June. Highly recommended.

24 marca 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your feedback. We’re glad you were happy with the vehicle and found everything efficient and smooth. We appreciate your recommendation and look forward to seeing you again in June.

Oceniono na 5 z 5

Great service as always

Always use Coys. Good reliable service. Thank you 👋

24 marca 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your continued trust. We’re pleased you can always rely on our service and appreciate your support. See you next time

Oceniono na 5 z 5

Don't go anywhere else

Everything about this company is good, value for money and customer care

27 marca 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your kind words! We're delighted you found great value and customer care with us. Hope to welcome you again soon!

Oceniono na 5 z 5

Repeat Customer

I have used this business many times, and always receive a great service.

28 marca 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your continued trust! We're thrilled to hear you consistently enjoy our service and look forward to having you with us again.

Oceniono na 5 z 5

We've been using Coys Rent a Car for several years now

Transparent and affordable rental car costs. No constant price gouging with discount offers like other providers in Alicante.
The vehicles are practically new and always very clean.
The shuttle bus service is prompt, basically just as fast as at the rental car counter at the airport.
The staff are friendly and helpful.
Thank you, W. Euring from Germany

29 marca 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your fantastic review, We're delighted you appreciated our service. We look forward to welcoming you back on your next visit

Oceniono na 5 z 5

Amazing experience

Amazing experience, honest people, really affordable prices and extra coverage is super cheap. Would love to do it again

28 marca 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your wonderful feedback! We're thrilled you had an amazing experience and appreciated our service. We can’t wait to welcome you back!

Oceniono na 5 z 5

Perfect in everyway

Pick Up - Perfect
Administration - Perfect
Car - Perfect
Drop Off - Perfect
Coy's Team - Perfect

24 marca 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for the perfect rating! We're thrilled every part of your experience met your expectations. Looking forward to your next visit!

Oceniono na 3 z 5

Our party arrived on time but late in…

Our party arrived on time but late in the evening, we were met at the airport on time fair enough but at the Coy depot we were only given a cursory explanation of the car controls in a very dark forecourt.A very modern Nissan Qashgai with button start and stop which we had not encountered before .In fact we had to telephone Coys on how to turn the engine off about 15 minutes later, there was a little debate on return about how much fuel was needed so we had to take the car to a local garage to fuel up and return. all in all apart from the small confusion on receipt and return.We would consider using Coys again now we are familiar with the terms.

13 marca 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your detailed feedback. We appreciate you highlighting the areas where your experience could be smoother, especially with the car instructions and fuel policy. We're glad that overall you were satisfied and would consider renting with us again. Thank you!

Oceniono na 5 z 5

Fantastic service from start to finish

Fantastic service from start to finish. Car was immaculate. Best car rental I have used. Many thanks

19 marca 2026
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your fantastic review! We're delighted you enjoyed our service and the car car. See you next time!

Oceniono na 4 z 5

Good!

Overall great, but the booster seats was a bit disappointing.

24 września 2025
Opinia niezależna
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Odpowiedź od COYS RENT A CAR

Thank you for your feedback! We're glad you had a great overall experience and appreciate your note about the booster seats. We’ll look into improving them for next time.

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