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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a 2 seater and a 4 seater only received 2 seater. Alerted customer service immediately. Followed by a series of back and forth emails, pictures of packaging, etc. only to be told that I had f... Zobacz więcej
We will clearly recommend Couchsavers!! So impressed by the precise knowledge and help when ordering! And so clear, immediate and friendly assistance during the freight period! Have just received our... Zobacz więcej
I’m sad to be writing this as I was stoked to find couch covers that we loved. However we ordered 2 couch covers from couchsavers.com back in May (over 3 months ago) and have still not received them.... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great product and excellent
Great product and excellent, fast customer service. Would recommend to a friend 10/10 satisfactory.
Shipping faster than expected
Shipping faster than expected. Fit like a glove.
BEST CUSTOMER SERVICE
I had to use couchsavers Customer service for help finding the right fit. They are always super quick, polite, and helpful! I’m so happy!
I have never ordered a couch cover…but this was a piece of cake!
I have never ordered a couch cover before and I didn’t know what measurements I would need for my sectional. By using the live chat it made it so EASY!!! Quick response, step by step guide on what I needed. I would highly recommend this to anyone! I love my couch savers 😁
Great Online Experience
The web site is very easy to use and has many useful tips on selecting the proper size for different couch configurations.
Dont buy
This product took 2 months to get in and came in the wrong size. Returns are practically impossible and customer service is horrible. Telecom companies have better service. One product came in with a torn seam.
Not made in the USA and not returnable
Is anyone interested in filing a lawsuit for false advertising and negligence? This company needs to be held accountable for all of the people they screw over with Chinese junk.
Complete scam
Complete scam. Don't waste your money! They will send you defective products and then refuse to refund your money.
Ordered about a month ago did not…
Ordered about a month ago did not received the item. Sofa cover is coming from China. Disgusting customer service.
Read the FINE PRINT
Unlike some of the other reviews, I did not have an issue with shipment...must have been a Covid issue. Be sure to read the fine print for returns. There is a 20% restocking fee. The covers are not water repellent as advertised and the white foam pieces do not stay tucked in the cushions. Terrible product, terrible customer service!
Its a trap!
Its a trap! Notice on the website there are 8 reviews yet no way for you to leave a review? Shipping took longer than any other company I've ordered from. The "foam" is cheap and not even cut square. Also cut in random sizes with one piece that is smaller than the rest? Put it all on and my sofa looked like a fat person in spandex. Sat and the couch and poof! All the foam rollers popped out. Someone is making a lot of money off of you...
I did not have a good experience with…
I did not have a good experience with this company while there communication is great. The free shipping took 45 days for me to get the covers they say the warehouse is located in California I am located in Texas. The site says 20 days OK oh well I waited but when I received the covers they would not stay in place do to the fact that I was covering a leather couch the foam just slipped out, with no one even sitting on the couch. They have a 14 day return policy I was 3 days past that when I contacted them to ask to return them they would not budge she said I agreed to the terms when I purchased them (True) I said I didn't agree to wait 45 days for shipping from California also (True) Be sure you are aware 20 percent restock fee and they will not help you if you dont return within the 14days not to mention the super slow shipping 150.00 down the drain I might look else where if you are in the market for a cover Hope this may save some grief and money for someone else
DO NOT BUY FROM THIS COMPANY!
DO NOT BUY FROM THIS COMPANY!! It took 3 months for one simple package to arrive, no joke. By the time it arrived we had already gotten a different cover. And their return policy is so crappy we couldn’t even return it. Just a horrible company with horrible customer service!
Total Scam!
Total Scam!
Wish I had read these reviews before purchasing! Disgraceful customer service. Don't expect any help if your product doesn't arrive!
I lost my money and never received my sofa cover.
Do not buy
Do not buy. First of all it took 4 months to arrive. Then when it did it was defective as the ties to tie it underneath the sofa weren't opposite each other. Total waste of money!
I just bought my couch saver cover
I just bought my couch saver cover. They sent me the wrong cover. To my surprise their refund policy is really nonexistent. You have to pay to ship it back and then pay a restocking fee of 20%. This is not what a reputable company would do. Due to COVID I didn’t have to send it back but still got charged the 20%.
BUYER BEWARE OF THIS COMPANY.
Use anyone else
I ordered this back at the beginning of August. Not soon after my order I got to update for shipping that said my package had been picked up by the courier. I have not had an update on my shipping or received my package since August 6th. This company doesn't care about the customer. I don't even care what my product looks like anymore I'm so fed up with the company.
Total Scam…Don’t waste your money
I’m sad to be writing this as I was stoked to find couch covers that we loved. However we ordered 2 couch covers from couchsavers.com back in May (over 3 months ago) and have still not received them. The tracking information gets updates about once every month as is constantly shipping and arriving from different locations than previously posted (different final destinations and departures it doesn’t add up) they have refused to refund us due to “it days it is on route”. Completely Inexcusable!! It is a scam, don’t waste your money on a product that never arrives.
Scam
I placed my order in April. Around June, I started emailing the company to find out why I hadn’t received anything. They gave me the runaround. I decided to contact the better business bureau and file a complaint. Shortly after that, I did receive a product. But the product is nothing like shown. It is basically an overpriced fitted sheet. I wasted almost $100. Total bummer.
I'd rather my couch was stained than dealing with these crooks
This company is one of the worst I have ever had the displeasure of dealing with. They sent me an incorrectly sized product. It didn't have instructions on how to fit it (which they tell you every package they dispatch has). The quality was poor and looked nothing like what was advertised. When trying to get a refund they initially tried to fob me off saying it was outside the 14 day refund period, even though it was not and they requested pictures of my couch and various other things to drag it over this deadline. Eventually they agreed to refund me...kind of. I have to pay shipping. They then deduct a further 20% to send someone else the garbage that was wrong for me. Covering your couch in old newspaper would be more beneficial than dealing with this disgraceful firm.
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