Delivered on time and in perfect condition. Good quality and has all the safety and comfort features we require. Disappointed that there weren't clearer instructions available for fitting the ca... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a stroller and when I received it 4 parts were missing. The AI assistant was pretty unhelpful but when I got to talk to costumer service problem was salved instantly Thank you
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Very happy. Ordered 2 travel car seat for our holiday. They were delivered very quickly & packaged really well. I was alittle worried at how comfortable they would be but my 6yr old twins said they... Zobacz więcej
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Fast and reliable response on issues brought forward. An A1 customer service team. In regards to the product, we have been using our Cosatto Supa stroller for four years now and cannot fault it. Ou... Zobacz więcej
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Napisane przez firmę
Cosatto make thoughtful, friendly, prams & travel systems, bundles, car seats, highchairs and more with colourful designs and patterns babies love.
Dane kontaktowe
Bentinck Street, BL4 7EP, Zjednoczone Królestwo
- cuddle@cosatto.com
- cosatto.ie
4,4
Doskonała
450 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very slow delivery
Very slow delivery, no response to query. Emailed after 18 days asking fir an update for delivery as website says 3 days. Automated response then nothing. Item arrived, well packaged, lovely quality and sturdy. Easy to assemble. Just be prepared to wait!
29 stycznia 2024
Odpowiedź od Cosatto Ireland
Thanks for your comment. Our standard response time can be up to 3 business days, that is, not counting holidays or weekends depending on the volume of work.
We are glad to know that you have already received it and we hope you enjoy it.
thank you for buying Cosatto 🌈
Lovely product efficient delivery…
Lovely product efficient delivery service a little bit expensive but I suppose u get what u pay for
10 stycznia 2024
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave your feedback, Team Cosatto
Delivery time exceptional
Delivery time exceptional, emails regarding delivery,instant. Pram/pushchair excellent, every detail well manufactured, so easy to put together, such a strong sturdy frame colours so vivid, I can't wait to give it to my daughter
8 stycznia 2024
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
A very reliable and trustworthy brand…
A very reliable and trustworthy brand to purchase from .
22 stycznia 2024
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Love my new buggy
Love my new buggy, delivery was fast (about 3 days) to Ireland, delighted overall.
22 stycznia 2024
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Supa 3 stroller (dragon kingdom)
Bought the Supa 3 dragon kingdom stroller in the January sale to replace a normal carrycot style pram and I am very happy with it. I have a 4 week old and it lays flat enough for him, he was very happy and comfortable in it. The stroller is a little narrower than it appears in photos but this makes it easier to manoeuvre particularly in shops, and there is plenty of room for baby. It is a very smooth roll and easy to fold/unfold. It is also very compact and easy to store when folded.
The only thing I am not totally happy with is that the basket underneath isn't really accessible from the top when the stroller is laid flat, such as for a newborn. Although it does have a side access zip there's no structure to the basket which makes it fiddly to try to use and open/close. It may also be good in future if the handles were height adjustable, but they suit me fine at 5"4.
10 stycznia 2024
Odpowiedź od Cosatto Ireland
Thank you, for your detailed feedback. Really pleased to see the Supa is working well for you
Team Cosatto
5 star products 😁👍
4 stycznia 2024
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Order was delivered on time as promised…
Order was delivered on time as promised and no damage to package excellent...
11 grudnia 2023
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Great products great service!!
Great products great service!!! Love Cosatto for years now🥰❤️
12 grudnia 2023
Odpowiedź od Cosatto Ireland
Thank you for this review Sabrina, we are happy to hear you had a good experience with us, hope you enjoy your new Cosatto highchair 🥰
The straps keep opening and coming out…
The straps keep opening and coming out it’s very hard to get a child strapped into with this problem
8 grudnia 2023
Odpowiedź od Cosatto Ireland
Thank you for taking the time to write this review,
The harness remains attached to the buckle, completely supporting the little one. Please, feel free to contact our customer service team if you have any questions regarding your stroller.
Great product.
It's the perfect highchair for my baby and a great investment. Highly recommended.
22 listopada 2023
Odpowiedź od Cosatto Ireland
Hi Ionela, thank you for taking the time to leave a review. Team Cosatto
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Don't purchase direct from Cosatto directly
Don't purchase direct from Cosatto, paid €139 for a car seat that I saw on Very for €96 the day it arrived, I would have saved myself €43 by purchasing from a different website!
24 listopada 2023
Odpowiedź od Cosatto Ireland
Hi Thank you for taking the time to leave your review, I am sorry you feel this way. Unfortunately, especially during the sale period around Black Friday retailers can and do offer different deals to their customers.
We do offer a free returns service so long has the item is unused
Thanks, Team Cosatto
I was not informed that the order was…
I was not informed that the order was being delivered until I received a message from DPD that morning, no email was sent from Cosatto to say it had been shipped. We also did not receive our footmuff which should have been included in our wow xl package and are waiting to hear back on that.
22 listopada 2023
Odpowiedź od Cosatto Ireland
Hi, thank you for taking the time to leave your review, DPD will text on the day of delivery to confirm the timeslot. I can see you have emailed us on Monday please see the response sent today, Thanks, Team Cosatto
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Great company .fast delivery
6 listopada 2023
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Odpowiedź od Cosatto Ireland
Hi, thank you for taking the time to leave a review. Great to hear you are happy with the service and product. Team Cosatto Elaine
Quick delivery 🚚 and the best of the…
Quick delivery 🚚 and the best of the best high quality products (prams) (strollers) 💯
8 listopada 2023
Odpowiedź od Cosatto Ireland
Hi Veronica, thank you for your 5 star review. Fantastic to hear you are happy with both our service and product. Team Cosatto Elaine
Disappointed Purchase
We Just Purchased cosatto woosh Trail few days ago and we are totally disappointed when it was opened.we are totally upset with the material quality and it’s not worth the price.
We would like to return this item and get the full refund as early as possible since we haven’t used the stroller even.
The main reason we are talking this here is the customer service is not even responding and the customer service numbers are not responding as well.
We would strongly not recommend this product to anyone!
3 listopada 2023
Opinia niezależna
Odpowiedź od Cosatto Ireland
Hi sorry to hear the product isn't what you are looking for, I can see this has not been used and a return arranged Thank you
Great product and fast delivery
12 października 2023
Odpowiedź od Cosatto Ireland
Thank you for taking the time to leave a review. Team Cosatto.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.