From the first moment I rang the bell at the Hoylake Co-Operative Funeralcare premises in Hoylake Wirral to appoint them to handle my late husband's cremation I felt comfortable and cared for. His wis... Zobacz więcej
Reakcja na opinię
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Co-op Funeralcare at Manford Way Chigwell were truly amazing when planning our dad’s funeral. We dealt mostly with June, however Bev was wonderful too, caring, compassionate and empathetic, they... Zobacz więcej
Reakcja na opinię
Direct cremation easy to arrange online, most questions were answered in the help section. Took advantage of the Co-op member’s offer so saved some money. Awaiting actual documents of plan but so... Zobacz więcej
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We cannot thank CO-OP Funeralcare, Peacehaven enough for their care, support and compassion they provided to our family at the incredibly difficult and heartbreaking time when our fathe... Zobacz więcej
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4,7
Doskonała
6 tys. recenzji
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Very good relaxing friendly service and…
Very good relaxing friendly service and thoughtful staff
23 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi, I'm so glad to hear you found our service friendly and our staff thoughtful, thank you for taking the time to leave us a review 💙 ^Take care, Michelle.
Very helpful on them explained…
Very helpful on them explained everything.
29 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Thanks, Michael!
^Mike
The service
The service was very good, we were treated respectfully and John was very knowledgeable .
23 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Thank you, Moira. I'm happy to hear you were treated respectfully and John was able to answer any questions you had.
Take care,
^Mike
We went to the Co-op Funeral Care to…
We went to the Co-op Funeral Care to arrange our funerals.
We were greeted by a lovely lady who made the experience, very pleasant, she was knowledgeable, answered all our questions with confidence and caring.
The atmosphere was light, not morbid at all and we were very pleased that we had made the decision to put our arrangements with the Co-op. Highly recommended.
13 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Thank you for choosing us, Pat. I'm glad we could offer you a pleasant, knowledgeable experience, and you were pleased with your choices
^Mike
Highly skilled and knowledgeable staff…
Highly skilled and knowledgeable staff who dealt with the situation with respect and empathy
23 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Your kind words are appreciated, I'm glad we could offer respect and empathy during this time 💙
^Mike
Coop funeral plan
We bought a Coop funeral plan with Linda, she was very friendly but professional we didn't feel rushed she explained everything in great detail for me to make an informed choice.
23 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
I'm really happy to hear Linda could help you make the right choice for you. Thanks so much for your review!
^Mike
I was very impressed at how easy it was…
I was very impressed at how easy it was when doing it online. I got the no frills cremation I wanted and the whole process of choosing that option and completing payment was over in about 15 minutes.
21 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi Andy, thank you for your review. We're so glad that you were impressed at how easy it was when doing everything online. It's wonderful that you got the choice you wanted and that the whole process of choosing your option and completing payment was over so soon.
^Best Wishes, Simon
Will Not Deliver on Funeral Plans - BEWARE Would not recommend their Funeral…
Would not recommend their Funeral Plans. My parents paid for funeral plans 10 years ago. Last August (2025) they both received letters detailing the contents of the plan including the named caskets chosen. Fast forward to today (July 2026) and only after my Mother’s passing were we informed that they cannot supply her chosen casket as they no longer deal with that company. The one alternative available is so ugly I wouldn’t bury my cat in it. My Dad was left in tears.
Local branch sympathetic, customer care horrendous & rude at a time when you are in emotional distress. Save your money in a separate account for when the time comes. These plans are more hassle than they are worth and the Coop have a “Computer says no” attitude to bereaved families. They are trying to renege on what was agreed and they promised to deliver. Shocking and would not recommend to families at their most desperate time in life.
27 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi, thank you for taking the time to leave a review.
I'm very sorry to hear about your experience at such a difficult time and appreciate the distress this situation has caused you and your family. I've passed your feedback on to the relevant team to be looked into. I've also requested some further details from you so we can better understand the circumstances and investigate your concerns fully. In the meantime, if you'd like to discuss this further please call our central team on 0800 083 6301. ^Take care, Becs
Horrible company I’m taking them to…
Horrible company I’m taking them to court they cremated my aunt who paid for a burial
I have the plan they were shown this plan before they cremated my aunt,and ignored my emails
The media will be informed once the case is over
Don’t waste your money with them
28 marca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hello, thank you for taking the time to leave a review. I'd appreciate it if you could get in touch with us to discuss this further: 0800 083 6301. ^Take care, Becs
I have very good experience with cop i am already cop customer Cop is good company …
I have very good experience with cop because i am already cop customer
24 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi Mrs. Rai,
We're pleased to hear that you have had a good experience with Co-op Funeralcare and that your previous experience as a Co-op customer gave you confidence in choosing us. We appreciate your continued trust and support.
All the best, ^Elan
Pleasant and helpful appointment
Pleasant, informative and helpful experience. Staff had advised prior to appointment which paperwork and information would be needed so everything went smoothly. Booked appropriate funeral immediately, I trust the Co-op and have used Funeralcare in the past for family funeral. And it is a relief to have arranged this so it wont be stressful for my family when it is needed.
22 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi Val,
We're pleased to hear that you found your experience pleasant, informative and helpful. It's wonderful to know that our team helped you feel prepared and supported, making the process run smoothly.
We understand the reassurance that comes from having your arrangements in place, and we're grateful that you chose Co-op Funeralcare based on your trust and previous family experience with us.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
The lady that looked after mu husband &…
The lady that looked after mu husband & I was very thorough & informative & made us feel at ease. She made the whole process very good
23 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi Sandra,
We're pleased to hear that our colleague who supported you and your husband was thorough, informative and helped you feel at ease throughout the process. Providing clear guidance and reassurance is very important to us, and we're glad your experience was a positive one.
All the best, ^Elan
The member of staff was very helpful in…
The member of staff was very helpful in arranging our funerals and made the process relaxing and informative providing us with the choices and costs of the funerals
22 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi Gordon,
We're pleased to hear that our colleague made arranging your funerals a relaxing and informative experience. Providing clear information about the choices available and associated costs is very important to us, and we're glad you felt supported throughout the process.
Take care, ^Elan
Eerything seemed to be organised…
Eerything seemed to be organised efficiently and a query about one aspect was dealt with immedistely
24 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi Jim, Thank you for taking the time to leave us a review.
We're pleased to hear that everything was organised efficiently and that your query was dealt with promptly. We appreciate your kind feedback and are glad we could provide the support you needed.
Take care, ^Elan
Was a lovely gentleman who helped us…
Was a lovely gentleman who helped us brilliantly
20 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi Cheryl,
Thank you for taking the time to leave us a review.
We're delighted to hear that the staff member who helped you provided such excellent support.
Thank you for choosing Co-op Funeralcare.
Take care,
^Elan
The process was straightforward easy to…
The process was straightforward easy to understand
25 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi David, Thank you for taking the time to leave us a review.
We're pleased to hear that you found the process straightforward and easy to understand. We appreciate your kind feedback.
Take care, ^Elan
It was quick and easy and I trust…
It was quick and easy and I trust co-op. The funeral action is taken where I live and I trust co-op to be honourable.
26 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi Lyn,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found the process quick and easy. Knowing that you feel reassured that your arrangements will be carried out with care means a great deal to us.
Thank you for choosing Co-op Funeralcare.
Take care,
^Elan
I went with co-op funeral service… because it was quick and easy
I went with co-op funeral service because it was quick easy to organise. My husband organised his own funeral so I didn’t have to worry about it so I thought I’d do the same so my kids don’t have to worry about it. The service is fantastic didn’t take long at all and would recommend other people friends and family. I’ll give it a 10 out of 10. Absolutely fabulous staff are great as well especially Claire, she is lovely. X
23 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi Pat, Thank you for taking the time to leave such a lovely review.
We're delighted to hear that arranging your funeral plan was quick and straightforward, and that it has given you peace of mind knowing your children won't have to worry about making those arrangements in the future. It's also wonderful to know that Claire provided such friendly and supportive service and helped make the process so positive.
Take care, ^Elan
Very easy to do it on line
21 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hello Barbara, thank you for your review. We're so glad that you found it very easy to do everything online.
^Best Wishes, Simon
Excellent service
Very good from first enquiry to getting a home visit to discuss options
20 lipca 2026
Opinia niezależna
Odpowiedź od Co-op Funeralcare
Hi, thank you for your review. We're so pleased that you received a good service from first enquiry to getting a home visit.
^Best Wishes, Simon
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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