Cookology Recenzje 

19 797
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered dishwasher online Friday eve delivered Sunday! Really happy with this dishwasher. Did plenty of research online and the Cookolgy countertop was my best choice. TBH have only used 3 different p... Zobacz więcej

Oceniono na 5 z 5

It was easy to place my order for the 6 place setting.When it was delivered there was damage to the dishwasher.I supplied Cookology with pictures and got a quick response for it to be collected and re... Zobacz więcej

Oceniono na 5 z 5

We discovered a couple of scratches on our cooker hood when we unpacked it. We called Cookology straight away, the person on the phone couldn't have been more helpful, we were then contacted by a cust... Zobacz więcej

Oceniono na 2 z 5

Carrier aborted 1 st delivery. Another date was agreed upon, i spoke with someone on the morning of delivery and explained exactly where to deliver too, i sat in our reception for over an hour and eve... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi
  2. Sklep AGD
  3. Sklep RTV

Napisane przez firmę

Cookology is a family run White Goods and Kitchen Appliances Online retailer where you are sure to find a bargain! We are the home of Cookology and deliver nationwide. We only advertise what we have in stock and that means you get your orders fast. For our standard sized items such as Cooker Hoods, Hobs, Microwaves and Mini Fridge Freezers, we offer a Free next working day tracked delivery service and for our larger items such as Ovens, Range Cookers, Washing Machines and Dishwashers we use a White Goods Delivery company who contacts you to make suitable delivery arrangements. Cookology is based in Haverhill, Suffolk having outgrown our premises in Bishop's Stortford on the Hertfordshire, Essex border, near London Stansted. We are an intimate company with friendly and helpful staff standing by to take phone orders, answer your emails quickly and give you advice on buying appliances for your kitchen. We never pressure customers into buying and the only people we share your details with are the courier companies and review companies we use.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

20 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(19 797)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1803

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I’m extremely happy with Cookology…

I’m extremely happy with Cookology after sale service. After the delivery of the product on 5th August, they contacted me to see if I am satisfied with the product I purchased. I’m really impressed with their service and also the fridge/freezer I bought from them . 10/10 !!!

5 sierpnia 2026
Oceniono na 1 z 5

Online it states it’s a fan oven

Online it states it’s a fan oven. Wasn’t till it was fitted and I was reading the manual I see it states it’s a conventional fan now if I’d have known that I wouldn’t have bought it. It takes longer to cook anything. Just moved homes and haven’t had time to complain but just see this link in my email to leave a review and I thought I should incase anyone makes the same mistake I’ve made due to the fact the website lied.

20 sierpnia 2026
Opinia niezależna
Logo Cookology

Odpowiedź od Cookology

Hi Ella,

We appreciate you taking the time to share your feedback regarding the oven's specifications and your experience with its cooking performance.

We understand your frustration when the product did not meet your expectations based on the information you initially saw online.

We are actively reviewing our product descriptions to ensure accuracy and prevent similar misunderstandings for our customers. Your input is invaluable as we work to improve our website's clarity.

Please can you contact us directly so that we can look into this for you.

Jess, Cookology

Oceniono na 1 z 5

Terrible fridge

Terrible fridge, has a really low energy efficiency rating and immediately filled with ice.

11 lipca 2026
Logo Cookology

Odpowiedź od Cookology

Hi Imogen,

We are sorry to hear about the issues with the fridge having a ice build-up.

We have contacted you directly to look into this.

Jess, Cookology

Oceniono na 2 z 5

Product arrived with dent to corner

Product arrived with dent to corner, scratches to front and broken door opening
I am aware that this could be due to delivery.
On the plus side, excellent customer services response and replacement quickly organised which seems fine so far.

5 sierpnia 2026
Logo Cookology

Odpowiedź od Cookology

Hi Carolyn,

We sincerely regret that your initial product arrived damaged. We are pleased our customer service team could swiftly resolve this for you and that your replacement is satisfactory.

Jess, Cookology

Oceniono na 2 z 5

Damaged goods

Damaged goods

5 sierpnia 2026
Logo Cookology

Odpowiedź od Cookology

Hi Joe,

We truly apologise that your appliance arrived in a damaged condition.

We have reached out directly to resolve this for you.

Jess, Cookology

Oceniono na 5 z 5

Cooker hood

Cooker hood came when expected and is a great piece of kitchen equipment.
Fitted really well
Would highly recommend

15 lipca 2026
Oceniono na 5 z 5

Great choice of products

Great choice of products, with a good selection and very fast delivery. Unfortunately, one item arrived slightly damaged, but the customer service was excellent. They were very helpful, friendly and quick to resolve the issue. Overall, I’m very happy with my experience and would definitely recommend Cookology.

3 sierpnia 2026
Oceniono na 5 z 5

Fantastic service

Smooth, easy transaction 😄 cannot believe how quickly this was dispatched /received . Top marks for providing delivery to Aberdeen with no added fees unlike quite a few companies !! Cooker hood not installed yet as kitchen just being ripped out today .Highly recommend this company 😁

4 sierpnia 2026
Oceniono na 5 z 5

Sleek and nice size

Bought this for my mom for her new kitchen. Looks great, waiting to see how it looks after the new kitchen goes in.

The dispatch and delivery was very quick from when it was first ordered

4 sierpnia 2026
Oceniono na 3 z 5

Customer service

Customer service was excellent, sadly first item, ordered via Amazon, arrived badly damaged, customer service arranged collection and refund. Sadly - again, second item , ordered direct, arrived damaged. Partial refund arranged via customer service. Second item is working fine. Assuming both items damaged during shipping?

4 sierpnia 2026
Logo Cookology

Odpowiedź od Cookology

Hi Andy,

We are truly sorry to hear about the repeated issues with damaged items, despite our customer service team's efforts.

We understand how frustrating this must be, and we are actively investigating our packaging and shipping processes to prevent future occurrences. We appreciate you bringing this to our attention.

Jess, Cookology

Oceniono na 5 z 5

New cooker hood

Good and accurate delivery advice
Nice modern appliance with touch sensitive controls and great lighting
Easy to install
All round recommended product

14 lipca 2026
Oceniono na 3 z 5

We ordered an Induction Hob with…

We ordered an Induction Hob with downdraft recirculating extractor.

All the sales information claimed it is good for an island and the pictured showed a rigid extraction system.

When it arrived the extraction system was different and therefore does not fit in the unit.

Do not buy based on the extraction pictures or manual. The information is incorrect.

4 sierpnia 2026
Logo Cookology

Odpowiedź od Cookology

Hi Sally,

We appreciate you taking the time to share your experience regarding the induction hob and extractor.

We are concerned to hear about the discrepancy between the sales information and the product you received, especially regarding the extraction system's fit.

We are actively reviewing our product descriptions and imagery to ensure accuracy and prevent similar issues for other customers. Your feedback is invaluable as we work to improve our offerings.

Please contact us directly so we can look into this for you.

Jess, Cookology

Oceniono na 5 z 5

It came in no time at all like ordered…

It came in no time at all like ordered it at night and came on the second day kept well informed as to when it was coming
Was delighted with it found the instructions a little bit difficult to get initially but within a day you'd have thought I'd had it forever
It's beautiful in my kitchen the look of it is such an asset to the kitchen same size but it doesn't overtake the surface my last one I loved but was big and bulky

4 sierpnia 2026

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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