Cookology Recenzje 

19 797
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered dishwasher online Friday eve delivered Sunday! Really happy with this dishwasher. Did plenty of research online and the Cookolgy countertop was my best choice. TBH have only used 3 different p... Zobacz więcej

Oceniono na 5 z 5

It was easy to place my order for the 6 place setting.When it was delivered there was damage to the dishwasher.I supplied Cookology with pictures and got a quick response for it to be collected and re... Zobacz więcej

Oceniono na 5 z 5

We discovered a couple of scratches on our cooker hood when we unpacked it. We called Cookology straight away, the person on the phone couldn't have been more helpful, we were then contacted by a cust... Zobacz więcej

Oceniono na 2 z 5

Carrier aborted 1 st delivery. Another date was agreed upon, i spoke with someone on the morning of delivery and explained exactly where to deliver too, i sat in our reception for over an hour and eve... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi
  2. Sklep AGD
  3. Sklep RTV

Napisane przez firmę

Cookology is a family run White Goods and Kitchen Appliances Online retailer where you are sure to find a bargain! We are the home of Cookology and deliver nationwide. We only advertise what we have in stock and that means you get your orders fast. For our standard sized items such as Cooker Hoods, Hobs, Microwaves and Mini Fridge Freezers, we offer a Free next working day tracked delivery service and for our larger items such as Ovens, Range Cookers, Washing Machines and Dishwashers we use a White Goods Delivery company who contacts you to make suitable delivery arrangements. Cookology is based in Haverhill, Suffolk having outgrown our premises in Bishop's Stortford on the Hertfordshire, Essex border, near London Stansted. We are an intimate company with friendly and helpful staff standing by to take phone orders, answer your emails quickly and give you advice on buying appliances for your kitchen. We never pressure customers into buying and the only people we share your details with are the courier companies and review companies we use.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

20 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(19 797)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1803

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great product

Great product, exactly as advertised, very good price, prompt friendly delivery, very pleased with everything

6 sierpnia 2026
Oceniono na 5 z 5

Everything was perfect

Everything was perfect, easy to order (and very reasonable cost and no delivery charge). Arrived really quickly, was set up and switched on, and surprisingly there’s room for more frozen food than I’d thought, so shall buy more!! Just wish it had been self defrosting, but overall I’m delighted!

7 sierpnia 2026
Oceniono na 4 z 5

Fridgefreezer

Have only had the appliance for a couple of weeks. Easy to order, reasonable price. Quick, efficient delivery

5 sierpnia 2026
Oceniono na 5 z 5

Exceptional Customer Service

After receiving a really quick delivery of our order, upon opening the box, sadly, our Microwave was found to be damaged. Cookology were very easy to contact and quickly collected the damaged item at their cost along with an apology and a full no quibble refund.
Their overall attitude in resolving the complaint was exceptional. Very impressive.

6 sierpnia 2026
Oceniono na 5 z 5

Good

Good service.
I've updated my review as found next day delivery great and Cookology respond quickly to queries. Had concerns Cookology use DPD, but using DPD app, able to track delivery to within 20 minutes. Would use again. Thanks Cookology

20 sierpnia 2026
Opinia niezależna
Logo Cookology

Odpowiedź od Cookology

Hi, thank you for your feedback,

We are truly sorry to hear about the difficulties you're experiencing with your delivery and your frustration with the courier service.

We understand how important it is to have a clear delivery schedule and control over your parcel's destination.

Your feedback regarding the delivery process is very important to us, and we are actively looking into ways to improve our delivery options and communication to prevent such issues in the future.

Please contact us directly so that we can ensure this is resolved for you.

Jess, Cookology

Oceniono na 1 z 5

AVOID COOKOLGY!

Good morning,

I hope you are well.

Yesterday the courier, Furdeco attempted to deliver your order of the following item;
Cookology CFDF391IX French door Fridge freezer.

There must have been a misunderstanding regarding this delivery as no one was available to sign for the order, even though there had been a scheduled delivery date.

Please may you call the courier, Furdeco directly on as soon as possible to arrange a new delivery date. Failure to re-book a suitable date within the next few working days may result in your order being returned to our warehouse.

If this has already been resolved, please ignore this email.

Thank you again for your order. We look forward to your item being delivered.

Kind regards,
(my reply)...
I was in for this delivery... In fact, I offered to help the two delivery men take it from the van!!! I have the whole thing captured on three cc tv cameras... The delivery men pointed at the 95 kg weight signage on the fridge box and said they couldn't deliver it... Whilst on the phone the whole time to their company. I especially asked if you could deliver and you ensured me you could. My advice to those I know will be to, completely avoid your company. I am preparing my review soon. 

10 sierpnia 2026
Opinia niezależna
Logo Cookology

Odpowiedź od Cookology

Hi, thank you for your feedback.

We are deeply apologetic to hear about the difficulties you experienced with your recent delivery attempt.

It's clear there was a significant misunderstanding regarding the delivery of your fridge freezer, and we appreciate you bringing this to our attention. We can see that the delivery was wrongly marked when delivery failed.

We are actively investigating this matter with our courier partner to understand why the delivery was not completed as expected. We are committed to ensuring our delivery services meet the expectations we set.

Jess, Cookology

Oceniono na 1 z 5

Sent me a damaged microwave

Sent me a damaged microwave, then replaced it with another damaged microwave

6 sierpnia 2026
Logo Cookology

Odpowiedź od Cookology

Hi Hannah,

We are very sorry to hear about your experience with the damaged microwaves. we understand how frustrating that must have been for you.

We are looking into this so that we can understand how this happened and prevent this in future.

Jess, Cookology

Oceniono na 5 z 5

I made an error and placed an order for…

I made an error and placed an order for an item that was still in my basket from a previous occasion but was mo longer required. I contacted Cookology to explain and, despite the fact that the item had already been despatched, they managed to recall it and immediately refunded my card. Sometimes things go wrong and it is how this is managed that shows a company’s true character. Thank you Cookology for your excellent customer service.

17 sierpnia 2026
Opinia niezależna

Doświadczenie Trustpilot

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