It was a tale of 2 halves one of the deliveries was a kerb side one and the delivery driver was painfully rude . Just dropped them off no and very abrupt. I was only aware of kerbside deliver post... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
AWFUL IN EVERY WAY. Faulty item supplied - chipped painty and faulty parts. Emailing back and forth until they agreed to refund but weeks down the line they’re not responding to emails and no refund... Zobacz więcej
Reakcja na opinię
A well designed vertical radiator with a good paint finish (White). Pity the fixing instructions (a graphic paper strip) are a bit simplistic. Could do with some written text. Even our installer w... Zobacz więcej
Reakcja na opinię
Radiators can be quite confising, well they are to me, what with the BTU's and columns, verticals, horizontals etc. Column Radiators 4 u make it simple. Ordered 1 day arrived within 2, simple as t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Column Radiators 4u is a dedicated UK supplier of high-quality, high-output multi-column radiators. Operating from our Kiln Road base in Portsmouth since 2002, our expert team helps homeowners, property developers, and trade installers choose the ideal heating solutions to bring both efficiency and style to any room. As a specialist online column radiator retailer, we offer an extensive selection of sizes, depths, and configurations. Whether you are looking to buy classic 2-column, 3-column, or high-capacity 4-column and 6-Column radiators, our range effortlessly bridges the gap between traditional charm and modern interior design. Our comprehensive collection features space-saving vertical column radiators perfect for narrow walls, classic horizontal styles for under-window installations, and a massive variety of stocked finishes including timeless gloss white, trendy anthracite grey, and contemporary raw steel. We make upgrading your home heating simple and cost-effective, offering free UK delivery on most standard off-the-shelf stock, next-day delivery options for urgent projects, and a brilliant range of matching radiator valves and pipe sleeves to complete the look. Explore our full range of high-performance heating online at www.columnradiators4u.co.uk, or speak directly to our Portsmouth-based specialists on 02394 216 216 for technical assistance with BTU heat loss calculations and sizing. We will always respond to any reviews within our 24 hour service level agreement. For our full catalogue of radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.
Dane kontaktowe
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Zjednoczone Królestwo
- 02394 216 216
- cs@radiators4u.co.uk
- columnradiators4u.co.uk
3,0
Średnia
186 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Radiators and valves
Very efficient, helpful service. Good products at competitive prices. Reliable and quick delivery.
25 marca 2017
Opinia niezależna
Rads came v quickly and competitively priced
Have used this company before and would use them again if I ever needed any more radiators
24 marca 2017
Opinia niezależna
Lovely radiator
I ordered a lovely black radiator , it's very classy, a bit costly thou.
21 marca 2017
Opinia niezależna
First Class Service
Hassle free very helpful with our request
Delivered on time
20 marca 2017
Opinia niezależna
Difficult to rate
I placed the order by phone and whilst I was told that it would be on 4 week delivery, and it is now over 4 weeks later, there's been no communication during all that time EXCEPT for requests to rate them on Trustpilot.
It's rather difficult to rate unfinished transactions. Perhaps the requests shouldn't be sent out automatically
16 marca 2017
Opinia niezależna
Odpowiedź od Column Radiators 4u
Hello Peter
Thank you for your feedback, it is very important to us.
All reviews are seen by our Managing Director & General Manager, all issues are investigated by customer services team.
Reference – Delay in your Order
Firstly I would like to apologise for the lack of communication and I am disappointed to hear your comments on this subject as customer service is something we pride our selves on.
Communication and keeping our customers updated through the production process is key to our business
I have contacted the manufacturer and as discussed with you on the telephone, there has been a slight delay in transporting the radiators from Italy. Unfortunately this is something that is outside of our control but moving forward as discussed we will have delivery information for you the early part of next week.
I am sorry for any inconvenience caused in this matter.
All are reviews are passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feedback & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
De Longhi column radiators
Good quick service and excellent product. Only quibble would be help with offloading from delivery truck, driver wasn't too helpful
10 marca 2017
Opinia niezależna
Odpowiedź od Column Radiators 4u
Hello Brendan
Thank you for your feedback, it is very important to us.
All reviews are seen by our Managing Director & General Manager and all issues are investigated by customer services team.
Reference – Delivery Issues
I am sorry to hear the driver was not helpful at point of delivery. I tried to contact you to discuss this matter but do fully understand how busy our customers are.
We have passed this on to the manufacturer to investigate this matter further with their carriers.
Please do contact us on 0844 358 1992 if you did wish to discuss this further as we do like to ensure our customers are looked after from beginning of order to end.
I am sorry for any inconvenience caused in this matter.
All are reviews are passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feedback & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
Really good
Great service, very quick delivery, excellent selection of sizes and brands.
8 marca 2017
Opinia niezależna
Excellent product
Excellent sales, first class product, delivery within 48 hrs 👍
6 marca 2017
Opinia niezależna
Good quality and excellent delivery
The radiator was dispatched promptly, received in excellent condition and looked as expected. Would definitely recommend.
3 marca 2017
Opinia niezależna
Odpowiedź od Column Radiators 4u
Hello
Thank you for your feedback, it is very important to us.
All reviews are seen by our managing director & General Manager, All issues are investigated by customer services team.
Reference – Delivery delay
I am sorry to hear that your order was delayed for a week from the date of purchase.
Unfortunately this was down to an administration error that I take full responsibility for. I missed an email from the manufacturer confirming delivery availability that was sent on Thursday February 16th.
I am sorry for any inconvenience caused in this matter.
All are reviews are passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feedback & sorry for any inconvenience caused.
Customer Service Manager
Excellent service
Good quality radiators at a great price, fast shipping too
27 lutego 2017
Opinia niezależna
Fast efficient and courteous service
We purchased two column radiators which arrived well within the expected time. After realising I had ordered the wrong size for one of them, they arranged collection and dispatched my new order to arrive within a couple of days. Quality of radiators seems good, although we haven't yet put them to the test to warm up our new room.
23 lutego 2017
Opinia niezależna
Elegant, solid and effective
The radiators arrived well packed and in perfect nick. Their quality impressed the installer. They are now pumping out plenty of heat, with capacity to spare. What's not to like?
20 lutego 2017
Opinia niezależna
great communication skills
Fantastic communication from them throughout, great quality radiator , will certainly do business again and would recommend these to anyone.
17 lutego 2017
Opinia niezależna
Roma apollo
A well designed vertical radiator with a good paint finish (White).
Pity the fixing instructions (a graphic paper strip) are a bit simplistic.
Could do with some written text.
Even our installer was flummoxed as to how the supporting clips worked.
No problems with the radiator supplier. Website was simple and easy to use and delivery was on the correct day and time....
14 lutego 2017
Opinia niezależna
Odpowiedź od Column Radiators 4u
Hello Pamela
Thank you for your feedback, it is very important to us.
All reviews are seen by our Managing Director & General Manager, and all issues are investigated by our customer services team.
Reference – Installation Instructions
I am sorry you felt the instructions provided were not suitable and not clear.
As discussed when we spoke, once installation takes place, please do not hesitate to contact us and we will do everything we can to answer any questions and assist with any challenges you may have.
We pass all our customers' concerns regarding products, their installation and use onto our manufacturers to develop and improve on.
All are reviews are passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feedback & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
Old fashioned rads.
Excellent service, advice, delivery and products. This company have it sooooo right!!!
2 lutego 2017
Opinia niezależna
Excellent service
2 radiators ordered, paypal payment (required landline call confirmation) and the delivery happened the following day.
Fantastic radiators, well protected during delivery and now looking good in our home.
Very good site with large choice and good prices, will use again as i replace the remaning radiators in the rest of the house.
2 lutego 2017
Opinia niezależna
3 column radiator
Needed a quick turnaround which is what we got, good communication, and really pleased with our new radiator!
2 lutego 2017
Opinia niezależna
Just excellent, simple as that!
Radiators can be quite confising, well they are to me, what with the BTU's and columns, verticals, horizontals etc. Column Radiators 4 u make it simple.
Ordered 1 day arrived within 2, simple as that. Well priced, well packaged and efficiently delivered.
I have many more radiators to replace as we go through each room and will just purchase from CR4u instinctively without trawling the web to save a few pennies.
Your company has made buying rads. easy, thank you.
26 stycznia 2017
Opinia niezależna
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