Be very careful when buying from this company. Item titles and pictures are nothing like the actual product you receive. I ordered what was advertised as a sculpture based on a photo I sent. The examp... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ho letto precedenti recensioni negative sul servizio offerto. Prodotto difforme da quanto evidenziato nel sito. La mia esperienza è ancora più negativa avendo ordinato e pagato qualcosa che non ho m... Zobacz więcej
I ordered a wooden plaque with a relief carving, but I received one with a standard engraving instead—not the relief I expected. I was really disappointed. But the service from a truly wonderful woma... Zobacz więcej
Re order number: 1857074024 Both personalised crystal candle holders arrived safe and undamaged today and the quality is excellent, very impressed with the speed of... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Welcome to Colorfulswan, your first choice for personalized gifts. Gifts are not just objects, but also expressions of emotion and love. Every gift is unique and is a special bond between the giver and the recipient. We offer a wide range of customizable products, including elegant night lights, carefully crafted jewelry, stylish clocks, practical homewares and unique crafts. The design of each item reflects the personalized style of the gift, and customization makes each item truly unique. What makes us different is that we have a complete industry and team. We operate our own factory, equipped with advanced technology and skilled craftsmen. To further ensure a good shopping experience, we maintain a long-term and reliable partnership with a professional shipping team. This allows us to handle logistics efficiently and ensure that your gifts are delivered on time and intact. Customer satisfaction is at the core of everything we do. We attach great importance to the experience of each customer and are committed to providing excellent support throughout your shopping process. Whether you are selecting a product or going through the after-sales process, our professional customer service team is always ready to answer any questions you may have. We strive to provide our customers with a smooth, hassle-free shopping experience and are always here to help. At our store, your vision and satisfaction are our top priority. If you have any questions or need any assistance with product selection or customization, please feel free to contact our customer service team and we will be happy to assist you.
Dane kontaktowe
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province,China, 350117, Fuzhou, Chiny
- colorfulswanofficial@gmail.com
- colorfulswan.com
1,8
Słaba
184 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Made a mistake and then add a picture…
Made a mistake and then add a picture to my color for swan night light
12 listopada 2022
Opinia niezależna
Beautiful Memorial
I received my pet memorial and it's beautiful. Very prompt in posting it to me ..love it very happy
28 października 2022
Opinia niezależna
Wenn ich könnte würde ich weniger als…
Wenn ich könnte würde ich weniger als einen Stern geben.
Ich habe was für Weihnachten bestellt und extra noch Expressversand bezahlt, doch die Ware kam nie an.
Bei jeder Email wo ich meinte ich verlange mindestens das Geld für den Expressversand zurück kamen nur dumme Antworten wie "ist auch die Adresse richtig?" "fragen sie ihr örtliches Postamt" und und und.. Auf jeden Fall habe ich jetzt fast 80CHF bezahlt und weder iwie Geld erstattet bekommen noch die Ware.
Kommt mir bisschen vor wie wenn da Betrüger am Werk sind.
13 stycznia 2022
Opinia niezależna
Delayed order with no clear direction
Ordered a moon lamp for a Christmas gift , still haven't received my order.
Send email an only reply was " your order is in your country.." asked for a tracking number that works refused to give the information.
6 stycznia 2022
Opinia niezależna
Katastrophe
Katastrophe! Ich rate ab hier zu bestelleng. Die ware kommt nicht
29 grudnia 2021
Opinia niezależna
Lying cheating company huge scam wish i…
Lying cheating company huge scam wish i would have read the reviews as well!! no product , no tracking location file for a refund and no response to my emails ...
23 grudnia 2021
Opinia niezależna
Bummer Company-Buyer Beware!!
I ordered and agree with prior reviews.. no product. I just wish I looked into the reviews before I ordered :( I just sent a request for refund but not hopeful.. will see.
Thank you and good luck! Mary Ann
23 grudnia 2021
Opinia niezależna
Beware- Do not order from here
Beware- Do not order from here. They are in China. I ordered and never rec'd my item. I'm out $55. The customer service just says to keep waiting, they are no help. There's nothing you can do because they're in another country. You pay and get nothing. Refused me a refund. Big scam, read reviews- I should have!
13 czerwca 2021
Opinia niezależna
Don’t waste your time...
Don’t waste your time with Colorfulswan. I ordered a product 2/4/2021. They gave me a timeline of 2-3 weeks that I would have it. Here it is 3/20/2021 and nothing in site. All this site is good for is showing you nice and pretty lamps for you to buy, then just taking your money. No responsive for any kind of delivery inquiry either, just the whole “be patient be patient” BS...Absolute garbage!!! I would ask for a refund and will probably look into it, but I’m hesitant cause I’m sure they will surely find a way to mess that up as well
20 marca 2021
Opinia niezależna
I ordered something for my boyfriend…
I ordered something for my boyfriend for valentine's day I never got it they dont have a phone number 2 call my package is saying it at JFK it been at JFK for 2weeks they suck
25 lutego 2021
Opinia niezależna
I ordered weeks before Valentine’s Day…
I ordered weeks before Valentine’s Day and it’s still not here!! It’s now almost March!
23 lutego 2021
Opinia niezależna
I think this is a scam
I think this is a scam, I ordered something for my daughter's birthday and paid expedite shipping for it and order never came and they don't respond to inquiries, horrible customer service. Expedite shipping is $24.99 just FYI and its really disappointing.
19 lutego 2021
Opinia niezależna
I wish I could give them zero stars
I wish I could give them zero stars. I honestly believe they are scamming people on purpose. I ordered the moon lamp for my mom on December 25th 2020. Today is Feb 17th and it was never delivered. They cannot prove that it was delivered to the address I provided. They keep telling me to check the post office but cannot provide a tracking number. And they refuse to make it right by replacing the product or providing a refund. All they tell you is NO REFUND IT WAS DELIVERED. And I keep saying IT WAS NOT DELIVERED WHY WOULD I LIE. The worst customer service ever!!! Order from another company and keep your peace.
17 lutego 2021
Opinia niezależna
Will not honor their advertisement
I placed an order that was supposed to be here before Valentine's Day but just to ensure that it was, I paid them for expedited shipping. Today is 2-15 and order is still not here. Company response by text is it will be here in 5 - 15 more days. I suggest you never order from this company. I never will again.
15 lutego 2021
Opinia niezależna
Terrible customer service please don’t…
Terrible customer service please don’t fall for their scam. It clearly states on their website you can cancel an order with them for FREE. I ordered the wrong item and now they refuse to refund me 😡 horrible service
19 stycznia 2021
Opinia niezależna
Stay away
Stay away. I ordered then after waiting 7 weeks to receive the product it was never delivered to my house. I tried to get help from this company but all they say is we are not responsible. No help refuse to make it rite. I ordered this it was supposed to be custom made for my mother now that's ruined and I'm out of 60 bucks. Its a shame how people do. I should have realized something was up when it came from over seas. DONT ORDER FROM THIS COMPANY
31 grudnia 2020
Opinia niezależna
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