Collectorscage Recenzje 1247

Unfassbar gut! Ich habe sowohl schon im Store als auch online bei Collectors Cage eingekauft. Die Mitarbeiter waren im Store super freundlich. Online war die Bestellung super einfach. Der Versand war total schnell und die Tasche wurde mega gut verpackt mit Zertifikat und Staubbeutel.

Perfekt! God leveringstid og sporing. Gikk som smooth

Good website with many and honest photos. Very helpful when contacted by email. Quick shipping of the product. And of course, quality of the product received.

La borsa è arrivata esattamente come descritto sul sito. Super protetta durante il trasporto. Ottima esperienza d’acquisto ed esperienza durante l’apertura della spedizione. ✨

Die Bestellung wurde super schnell geliefert ☺️
Die Kommunikation mit dem Kundenservice verlief super!
Ich würde immer wieder bestellen und hab auch schon meine nächste Tasche im Auge 🤭

I got my bag in one week and it’s just perfect! I can’t stop recommending CC. Can’t wait for my next purchase!

Really really good service and amazing bags. Really good prices too and I can’t explain how much I recommend this site. They really care about their customers and the bag arrived quickly with lots of updates on where it was it the prosess

The experience was perfect!! I’m in love with my new bag. The treatment was awesome and the quality perfect.

Loved the bag. True to the description. And quickly dispatched. Will definitely be back for more. Thank you collectors cage.

If I could give zero stars, I would.
I bought a "very good condition" Louis Vuitton bag in September. I picked it up and used it the first time 16 days after pick-up. That day, while at the airport, I noticed that my bag was literally falling apart on the handles & seams in no less than 3 places. The metal hardware had fallen off and the sewing was coming undone. I immediately wrote and was quite shocked that a "very good condition" bag could fall apart at the first use.

Now a month later, I have been emailing back and forth with Maria at customer "care." Collector Cage refuses to exchange my bag for one that is actually "very good condition" nor give me a refund.

The only thing they will do is give a 750 DKK credit for me to have the hassle of facilitating the repair. I have asked for a recommendation, and they cannot give one. In essence, the full responsibility of researching, transporting/shipping the bag, and paying for the repair is mine. I have zero knowledge of a reputable place to get a Louis Vuitton bag repaired and they have also made it cleat the money won't cover repair at the actual LV store.

I am repeatedly being told that my bag falling apart can be expected.

Maria has written the following several times: "Unfortunately, as this is a pre-owned piece, there’s always a small possibility that certain signs of age or structural weaknesses can appear over time, even when the bag has been carefully inspected and approved before sale."

Collectors Cage is literally in the secondhand market and all they sell is pre-owned bags. If they can simply get away with every issue by saying "this is a pre-owned and sometimes that can happen..." they will never take accountability. Need I not mention again my bag fell apart in 3 places the first time after use 16 days after I received it. This is not normal wear & tear "over time."

I am not accusing them of knowingly selling me a bag that needed repair. What I am saying is that they are not taking accountability to properly fix this situation.

If you want to make sure you are buying a high quality pre-owned bag that won't fall apart on the first use: STAY AWAY!!!

Not happy at all. Bad customer service (they didn’t see my email about returning my order as it apparently landed in the spam box…..really?!?). I returned my order per their instructions. It went to the DHL pick up point near Collectors Cage as the store was closed so DHL couldn't deliver it. I contacted Collectors Cage Customer Service twice but they don’t seem to be able to make someone available to go and collect it. Absolutely no effort from Collectors Cage to get this solved.
So now DHL has sent it back to me after keeping it for a week.
Collectors Cage has the worst return process ever.

Super fast delivery and stunning vintage Louis Vuitton from the 80s, kept in perfect conditions <3 Top top experience!

Die Tasche war übersät mit Wasserflecken , was auf den Originalbildern so in keinster Weise erkenntlich war . In einem solchen miserablen Zustand hätte ich die Tasche niemals gekauft . Sehr ärgerlich war , dass mir trotz der schlechten Qualität der Tasche kein Retourenlabel gewilligt wurde und ich sie auf eigene Kosten zurückschicken musste . Das halte ich für unseriös. Nein , ich kann Collectors Cage in keinem Falle weiterempfehlen und rate von einem Kauf dort dringend ab .

They were very helpful, nice and patient. The prices are great!

Sødt og imødekommende personale

Exellent costumer service!! 😍
My LV KEPALL bag strap was split in two after one time use. They sent me a complete new one.

such nice staff, they’re so lovely and helpful :) 10/10 experience