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Collecting.com Recenzje 

428
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Zobacz więcej

Oceniono na 4 z 5

Good communication & with a number of registered users I was able to achieve my reserve. Very simple process & the price to sell is competitive I would recommend

Oceniono na 5 z 5

From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Zobacz więcej

Oceniono na 5 z 5

I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Zobacz więcej

Informacje dotyczące firmy

  1. Dom aukcyjny

Napisane przez firmę

Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

428 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 50% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(428)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 81

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have been many times for buying a…

I have been many times for buying a watches from watch collecting uk
They give me a strong confidence with their watch team. They are responsible for solving any problem, I am appreciate with Fleur, Alex and Hugo too
They are trust 😎

12 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you Hugo

I Dealt many times with Watch Collecting. Hugo Malien is always helpful and supportive. He’s always there to assist me and help me. All I can say is, he’s a “Superstar”.
Thank You Hugo.

12 stycznia 2026
Oceniono na 5 z 5

Great customer service …

I dealt with Hugo who really looked after me and kept me well informed throughout the process. Also advising me on price and timings to maximise my value. Again he helped ensure the payment process was quick and easy too. 👍

12 stycznia 2026
Oceniono na 5 z 5

Excellent service and a pleasure to…

Excellent service and a pleasure to deal with.
Mark was honest, professional, and very helpful throughout.
I really appreciated the clear communication and smooth handling of everything.
Highly recommended to anyone looking for a reliable specialist.

8 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I first sold my Bentley through their…

I first sold my Bentley through their car auction, had exceptional attention from Samuel Nicholson so I decided to sell a watch through Watch Collecting, again exceptional service from Marcus Von Sydow.
Both auction appeal as there is no seller commission

15 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

The Watch Collecting team were amazing, super responsive and helpful. Totally recommended!!

The Watch Collecting team were totally awesome in helping my find and win my watch. I have been looking for specific watch for a while. When it arrived on their platform they advised me and thankfully I was the successful bidder and won my auction. After that they helped me deal with the payment and organise the shipping. As a first time buyer this was so reassuring. No question was too much trouble. Really impressed and grateful for how responsive and helpful the team were.

12 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

I was given a clear and fair valuation of the item I intended to sell, without obligation Alex was really helpful and friendly and didn't pressurise, I was nervous about sending the item via the post however all went smoothly, they arranged everything, I had a seamless service from start to finish, If I ever had to sell anything like this again, Alex would be my first port of call

9 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

A fee for what? DIY service. Poor quality watches

Starting at the end. Essentially when you win they give you the sellers details and you sort everything out despite the offer of assistance which is ignored. Not a bad gig for £600 minimum fee. I asked what they do for their £600 and was ignored. They do offer for you to use their facilities but that adds further cost.

The two watches I’ve bought from the site have been in very poor condition and have had to be repaired.

Essentially this is an advertising site for which poor quality watches can be advertised, no checks no service.

5 grudnia 2025
Opinia niezależna
Logo Collecting.com

Odpowiedź od Collecting.com

Hello David,

We wanted to provide some clarity on this review. We understand your frustration on this matter. However, we must dispute some of the claims listed.

Upon your initial outreach regarding shipping, we responded within an hour. Following your auction win on December 4th, our team promptly provided escrow details and a shipping quote the very next morning, December 5th. As a gesture of goodwill, we also offered to cover the cost of the watch shipment, but we did not receive an answer from you.

Regarding the £600 minimum fee, this is clearly stated on every listing to maintain transparency with our Auctions. We understand it can feel disproportionate for lower value timepieces, but when comparing the total value inclusive of fees against other sites, the final price remains highly competitive. This was also fully explained to you on December 5th.

Finally, every watch is listed with high-quality, comprehensive photography that highlights the piece from every angle. While we strive for complete transparency, it is ultimately the buyer's responsibility to carry out sufficient due diligence prior to bidding. Each listing also highlights that unless a recently serviced status is explicitly specified in the listing, routine service requirements should be expected.

The Watch Collecting Team

Oceniono na 5 z 5

Fantastic experience buying this Watch…

Fantastic experience buying this Watch but the seller was brilliant and the packaging was done with such care and attention. He insured. The Watch arrived safely to me a big thank you. Also a big thank you to fluer great support from Collecting Watches

2 grudnia 2025
Oceniono na 5 z 5

Mark was very helpful and super…

Mark was very helpful and super professional from start to finish. He arranged photography of my watch at their offices in London, and made sure I was kept informed throughout the process of when the watch would be listed and when the auction would start. I didn't quite achieve the price I was hoping for, but Mark's attention to the sale during the last couple of days of the auction meant I was able to lower the reserve in order to be sure it sold, rather than miss out because I'd set the reserve too high. I'd certainly use them again if I wanted to sell another watch.

21 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

I had a very bad experience with this…

I had a very bad experience with this platform. The watch I bought arrived with a bent case, and the repair evaluation came back at over £15,000 — more than I originally paid. I sent them the official report from Switzerland, but received no help or support from the WatchCollecting team. In my experience, the watches do not seem to be properly examined before listing, so I would advise buyers to be very careful.

22 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Good experience

Hugo was extremely helpful in giving me guidance on the procedure, having not purchased through a watch auction before.
The photos were very clear and presented the watch in its true condition.
I will certainly be confident in buying further watches in the future via Watch Collecting Auctions.

17 listopada 2025
Opinia niezależna
Oceniono na 4 z 5

Great service and communication

Watch collecting offers great service and communication with successful buyers.
My only recommendation would be for them to be able to arrange freight from the UK to Australia, but now that I've opened my own Fedex account it should be simple in ther future. It would also be great to be able to pay by credit card as international transactions are not always easy and credit card Exchange rates are usually better than banks .
Overall, a great experience for my first purchase on this site.
Cheers to Alex for his help.

20 października 2025

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