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Collecting.com Recenzje 

428
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Zobacz więcej

Oceniono na 4 z 5

Good communication & with a number of registered users I was able to achieve my reserve. Very simple process & the price to sell is competitive I would recommend

Oceniono na 5 z 5

From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Zobacz więcej

Oceniono na 5 z 5

I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Zobacz więcej

Informacje dotyczące firmy

  1. Dom aukcyjny

Napisane przez firmę

Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

428 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(428)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 81

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Sale of Rolex

From the outset, the service provided was of the highest quality with excellent communications and guidance. The feedback and attention to detail is exemplary.

18 marca 2026
Opinia niezależna
Logo Collecting.com

Odpowiedź od Collecting.com

Hi Perry,

Thank you for your feedback! We take great pride in offering exemplary guidance from day one, and we are so glad you felt well supported throughout the sale of your watch.

The Watch Collecting Team

Oceniono na 1 z 5

Watch arrived completely broken and…

Watch arrived completely broken and watch collecting have avoided and refused any accountability. They also admit they provide no checks on authenticity and even if the watch is working. Have been a nightmare to deal with. Not sure why you’d risk buying from them.

11 marca 2026
Opinia niezależna
Logo Collecting.com

Odpowiedź od Collecting.com

Hello Marcus. Thank you for your review.

We want to address the inaccuracies in your statement to provide a clear and factual picture of this transaction.

As stated in our terms and on all listings, any watch presented without an in-date service warranty or receipt is expected to require a service. Your purchase was a 1960s watch-only item, meaning a routine service was always to be expected.

You also claim the watch arrived broken and that we have refused accountability. However, we have been in continuous communication with you and have provided clear video evidence showing the watch functioning properly at the exact moment it was securely packed for dispatch.

Since you opted for shipping, transit insurance was applied to protect against damage en route. We guided you through opening a damage claim with our shipping partner, which you successfully initiated and as of the time of this review, is currently being processed.

The Watch Collecting Team

Oceniono na 1 z 5

A market place for fakes! Avoid!!!

I bought a Rolex from a trade seller called AceWatches on this site. The watch came with box and papers. I have since sent the watch to Subdial to be authenticated and it turns out the watch is a fake! Watch collecting have told me very quickly that this is my problem to sort out. They have shown zero empathy for my situation being £7k out of pocket, just because I trusted their brand. And have been slow and unhelpful from the outset. They have also wiped all details of the sale from their website to avoid any culpability. I would encourage anyone who has bought a watch from them to get it authenticated at once!! As it’s fairly clear that this is not a one off and there are multiple dodgy ‘trade dealers’ using this site to pedal fake goods!!

Do not buy from this site!!!!

Further to the reply below.

Yes, the watch was purchased last year, I have not stated otherwise!

The links to the listing had been removed/deactivated. Since my review I can now find the listing again…

A master watch maker has said the watch is not the watch listed and is what is commonly known as a Frankenstein watch or from a chop shop. As I look into this further it appears this is something that has potentially happened to hundreds of your other customers!

You are advertising fake watches a real ones!

You are allowing potential criminals with no actually business or experience of watchmaking to call themselves Trade Dealers on your website without vetting them!

You have now refused to give me any details of the ‘supposed’ dealer, to protect him rather than help me! This is obviously due to the possible back lash you will face due to the chance that all the other watches he has sold are the same chop shop rubbish!

You have been hard to reach, unempathetic and only interested in making me look unreliable! Rather than being a good company as your brand suggests you should be!

Not even an offer to refund your, very high, fee that I paid for a fake watches!!

Avoid avoid avoid!!! There are plenty of companies around who seek genuine, verified watches at reasonable prices!!

Get your watch collecting watch checked!

18 marca 2026
Opinia niezależna
Logo Collecting.com

Odpowiedź od Collecting.com

Hello Alex. Thank you for your review.

We want to address the inaccuracies in your statement to provide a clear and factual picture of this transaction.

This purchase was made seven months ago, in August 2025. As outlined in our terms, our Buyer Protection policy provides mediation and support within the first 30 days of a sale. Had this issue been raised within that window, we would have absolutely been able to step in and assist you. After seven months, the item has been outside our ecosystem for too long for us to verify its chain of custody.

We must also correct the claim that details of this sale were removed to avoid culpability. The listing has not been hidden and remains fully visible on our platform.

Finally, while you state a third party deemed the watch inauthentic, we have yet to receive any of the documentation verifying this report. We have strongly advised taking the watch directly to Rolex for official authentication, but this has not been confirmed. As the protection window has long passed, we have advised that any resolution must now be reached directly with the seller.

The Watch Collecting Team

Oceniono na 5 z 5

Another great experience with the Watch…

Another great experience with the Watch Collecting team.

12 marca 2026
Opinia niezależna
Logo Collecting.com

Odpowiedź od Collecting.com

Hello,

Thank you for returning to Watch Collecting and for sharing such positive feedback! We truly appreciate your continued support and look forward to assisting you again in the future.

The Watch Collecting Team

Oceniono na 5 z 5

Delighted with my sale

From my very first approach, Mark explained each step of the Managed Service and assured me that there would be interest in my Rolex. He knew the market very well and the watch was beautifully presented on the website. I was delighted with the sale price achieved and the money was transferred promptly and without issue.

3 lutego 2026
Opinia niezależna
Logo Collecting.com

Odpowiedź od Collecting.com

Hi Nichola,

Thank you so much for your review! We are thrilled that you were happy with the service and final price, and we will be sure to pass your kind words directly on to Mark.

The Watch Collecting Team

Oceniono na 5 z 5

Both seller et buyer at Watch Collecting

Hugo was really helpful throughout the sell-side process. The outcome was better than anticipated. I have now been both a seller and a buyer with Watch Collecting, and hopefully many more transactions lie ahead.

23 lutego 2026
Opinia niezależna
Logo Collecting.com

Odpowiedź od Collecting.com

Hi there,

Thank you for your continued trust in Watch Collecting as both a buyer and a seller! We are thrilled Hugo helped you achieve such a great result, and we look forward to many more successful transactions together.

The Watch Collecting Team

Oceniono na 5 z 5

Another repeat purchase

Another repeat purchase - an efficient process

27 lutego 2026
Logo Collecting.com

Odpowiedź od Collecting.com

Hi Tony,

Thank you for your continued loyalty and for returning to us for another purchase! We're delighted to hear that you experienced another efficient and seamless process with us.

The Watch Collecting Team

Oceniono na 5 z 5

fantastic experience selling my watch…

fantastic experience selling my watch through watchCollecting - faultless from beginning to end

25 lutego 2026
Logo Collecting.com

Odpowiedź od Collecting.com

Hi Peter,

Thank you for the fantastic review and for choosing Watch Collecting to sell your timepiece! We are thrilled to hear that our team provided a great experience from start to finish for you.

The Watch Collecting Team

Oceniono na 5 z 5

Great

Great, friendly service, honest advice about market value and easy process.

29 stycznia 2026
Opinia niezależna
Oceniono na 4 z 5

The auction itself was fine

The auction itself was fine, very clear and once it had finished I did get a bit worried that it would be a hassle. The seller email didn’t work and after a little panic I spoke to the guys at Watch collecting and they put me at ease and the rest was seamless. We also had a great chat about the whole process that has made it very likely I will buy more watches.

1 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Hi Watch Collecting .

Hi , I recently got in touch with Watch Collecting , I was assigned to Marcus Von Sydow , I am a small watch collector , and I wanted to reduce my collection .
Max was extremely helpful , and helped and arranged everything on my behalf with the information I had provided .
Highly recommended them , and thank you Max for all your assistance and guidance . Thanks Faheem .

2 lutego 2026
Oceniono na 4 z 5

Nothing more than an OK experience

The process to buy was easy: after all, it's an auction site, and only the buyer is pro-active. The watch was on a 'managed by watch collecting listing' so the product held at watch collecting HQ on behalf of the seller. Commission taken immediately and payment to the vendor paid by me as soon as auction won: fair enough. Opted for the 'trusted courier' option but this fell way short of anticipated service. Also very expensive compared to other options such as Royal Mail special delivery. I have an extensive watch collection (and growing) but would be reluctant to buy from this site again and certainly not if the watch was not at HQ. I can't imagine how difficult it may be to get the watch shipped from a private seller. Watch collecting get their commission immediately so not sure what support there is if the privae seller doesn't ship. Yet to receive the watch (due tomorrow) so I'm hoping that the description is accurate. Far more reliable to buy from numerous bricks and mortar re-sellers.

21 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Exceptional Service from the WatchCollecting Team

I wanted to share my sincere thanks to the WatchCollecting team, and in particular to Alex Hensley, Mark, and Robbin, for making the purchase of my first serious watch such an enjoyable and reassuring experience. Their knowledge, patience, and genuine passion for what they do really stood out from the very first conversation.

As someone new to the world of fine watches, I appreciated how clearly they explained the options and guided me without any pressure, helping me choose a piece that feels absolutely right for me. Their advice was thoughtful, balanced, and clearly based on years of expertise.

The whole process reflected the values of the company: professional, friendly, and completely customer focused. I am delighted with the watch and even more impressed by the people behind it. I will certainly be spreading the word and recommending WatchCollecting to anyone looking for trusted guidance and exceptional service.

Thank you again for such a brilliant experience.

15 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Watch Collecting offers a great…

Watch Collecting offers a great experience from start to finish. Communication was clear and professional, Everything was handled smoothly and with care, making the whole process easy and reassuring. Would happily recommend them to other watch enthusiasts.

7 stycznia 2026
Oceniono na 5 z 5

Repeat Client

Very transparent and proactive in all dealings and with great marketplace knowledge. Would highly recommend based on my own experience.

9 stycznia 2026
Opinia niezależna

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