Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Zobacz więcej
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Zobacz więcej
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Dane kontaktowe
Zjednoczone Królestwo
- 0203 0265698
- refill@co2you.com
- co2you.com
4,8
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fantastic company
Fantastic company. Can always place an order and get delivered within the next few days. Also easy to get through on the phone if needing help.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks for your review Paula, we're so happy to hear the hassle-free deliveries are working seamlessly for you. Enjoy your bubbles 🫧
Environmentally friendly fizzy water
A more environmentally friendly way to enjoy sparkling water than buying the 2L bottles from the supermarket. The delivery system has worked fine for me. It usually takes just a couple of days from the last cylinder running out to getting 4 new ones.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks for taking the time to leave us a review Ian. Right from the start we wanted to offer a more sustainable way to enjoy sparkling water, so it's great to hear that our service is nailing that for you. Together, we've helped to prevent over 60 million plastic bottles from ending up in landfill! Thanks for being a valuable customer, and enjoy your bubbles 🫧
Great service
Great service. Easy and prompt communication if need to alter delivery date.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Sounds like everything's working seamlessly for you Sue, enjoy your bubbles 🫧
Valued customer
I have had some issues with the bottles but everything is always dealt with professionally and promptly.
The staff have all been lovely to deal with and always make you feel like a valued customer.
16 lipca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
We're so happy to hear that our customer service team are able to support with any of your issues or questions! Enjoy your bubbles 🫧
Bubbles on the double! No trouble!
I have been using CO2You to source my CO2 cylinders for a couple of years now. Always been friendly & professional. great communications re charge dates & delivery & flexible enough to postpone if you're not ready to have your cylinders collected. I'm disabled, so having delivery & collection from my doorstep is a game changer for me, especially when I'm too unwell to go out. Their courier of choice, DPD have always been reliable too.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Hi Shirley, thanks so much for taking the time to leave a review and share your experience with CO2 YOU. We're thrilled to hear that the doorstep deliveries and collections are working seamlessly for you, it's exactly the service and quality we set out to provide for our customers. We're happy to have you as a customer, enjoy your bubbles 🫧
Supply from CO2 for you is infinitely…
Supply from CO2 for you is infinitely less complicated than SodaStream. The delivery and collection service is absolute brilliant!
6 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks so much Paul, it's great to hear that you find our doorstep deliveries and collections hassle-free and seamless. We're happy to have you as a customer, enjoy your bubbles 🫧
Take money but don't deliver
Paid £90 to this outfit months ago for product which never arrived. After many telephone calls delivery van arrived today but driver not authorised to deliver unless he could pick up one of the canisters we had never received in the first place. The company appears to have no effective administration to deal with problems if they arise. May need small claims court to get money back.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Hi Judith, we raised an investigation into this on our end and are relieved to see we've been able to resolve this issue with you and provide a solution. We completely understand your frustration though, and it's not how we like to see operations running at CO2 YOU so we've used this to improve communications and resolution going forward. We're really sorry this happened, and we hope that once resolved the delivery and refill services run far more smoothly for you. Should you need further assistance in the future you can reach our customer service team via email, WhatsApp or on the phone. Thank you for taking the time to share your feedback, and your patience as we resolved the matter.
Really enjoyed seeing a bicycle powered…
Really enjoyed seeing a bicycle powered delivery van for C02 delivery. Updated to the hour on delivery time. Nice touch and well done
5 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
We're so excited to hear that our new Bubble Heads driver on our electric delivery bikes have delivered your order Geoffrey! We've recently launched this service to manage customer deliveries ourselves and improve the experience, we hope to be able to expand this service further afield over time too. Great to hear the live tracking worked seamlessly too. Enjoy your bubbles 🫧
After sodastream failed to dispatch my…
After sodastream failed to dispatch my order after over a week, I found out they were owned by pepsico and have a bad reputation for mistreating palestinian workers. This subscription is very slightly more expensive, but a more ethical choice and the service was quick and the website easier to understand than sodastream's
25 czerwca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thank you so much for taking the time to leave a review for us Gordon, and we're really happy to hear that as a company we align with your values too. As a small UK business, we want to continue delivering a superior service and our customer's feedback is so valuable. Enjoy your bubbles 🫧
Great value for money
Great value for money - I at least feel I am contributing to my health by drinking more water because it is so quick simple and easy to make up a litre of sparkling water. Nice looking kit too. The gas exchange is really helpful to make sure I will always have sparkling water available without lugging gas cylinders everywhere - very cost effective too. I am glad I got this and so would anyone else. Finally I think the customer service has been excellent.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks you so much for taking the time to leave this review and share your experience with other Elayne, we're really happy to hear that everything's working so well for you. Enjoy your bubbles 🫧
Superb service
Superb service, great customer support . Fairly priced :)
24 lipca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks Stephen! Great to hear your love the CO2 YOU services 🫧
The service is fantastic
The service is fantastic, 4 fully charged cylinders arrive 2 days after you order them. I have set up for a scheduled replacement service, if I need to order early it is no hassle and no fee for early order, just gas delivered in 2 days. The service is great value, and customer service is excellent. I would highly recommend using CO2YOU.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks Tosh! So glad our subscriptions cylinders are working out so well for you 🫧
Great company and customer service
Great company, easy to use and the customer service is genuinely exceptional. Real people who are friendly, helpful and reply really quickly. Only thing I would like is a "pay as you go" option so you can return canisters and refill without a subscription (with a bit of a discount compared to the one off price!) but honestly I can't complain at all.
31 lipca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks for taking the time to leave us a review Zachary, and we're thrilled to hear how highly you rate our customer service team. We know how much our customers value being able to get onto people directly, so we're glad the service is helpful! Thanks for your feedback on pay as you go too. Enjoy your bubbles 🫧
So i have to be fair
So i have to be fair, after a rocky start and poor service, I went to Co2 you with an issue today, we have a subscription for screw fit bottles, the soda machine broke and we have replaced it but the bottles are push fit. Customer service were fantastic this time around and have agreed to simply swap the bottles over on Monday to Push fit no issues at all.
So today I am impressed. Lets see if DPD mange to get the delivery right this time. But i have to be honest, much better service today.
31 lipca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Hi Steve, we're so glad our customer service team could help switch your cylinders over to match your new machine. Enjoy your bubbles 🫧
This is an excellent service
This is an excellent service, ensuring we always have a supply. The collection and delivery service is well managed and communication to delay the next delivery is possible, if needed.
I would thoroughly recommend CO2 YOU.
29 lipca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks Sara! It's great to hear you're finding the service super easy and convenient. Enjoy your bubbles 🫧
Fantastic flexible company
Fantastic flexible company. So easy to deal with and you can even place and modify orders via WhatsApp. If only more businesses were as easy to use as this.
29 lipca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks so much for taking the time to leave us a review Kierin, we're really happy to hear the hassle-free deliveries are working so well for you. Enjoy your bubbles and thanks for being part of our community 🫧
Excellent service
Great delivery service, great company.
Such a simple but highly efficient delivery and collection process and excellent customer service!
Highly recommended.
10 lipca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks for taking the time to leave us a review Julie, and we're so happy to hear that the hassle-free deliveries and doorstep collections are working seamlessly for you. Enjoy your bubbles 🫧
Once I got through to a human being it…
Once I got through to a human being it was great. They need to ditch the Bot, you only get in touch with customer services if you have something different to deal with.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Hi Hamish, thanks so much for taking the time to leave a review and we're glad our customer service team could support your query. As you've experienced, we use a combination of human and AI support to make sure we can efficiently support our customers in a timely manner. It sounds like it took a little too long to be escalated to one of our in-house team with your query, and that's something we can improve on going forward - so thank you for sharing this feedback. Enjoy your bubbles! 🫧
Excellent customer service and product
Excellent customer service, great product, far better than any rival products. Happy to recommend.
6 lipca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks so much for taking the time to leave a review, and we're so happy to hear our hassle-free deliveries are working seamlessly for you. Enjoy your bubbles!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.