Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Zobacz więcej
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Zobacz więcej
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Dane kontaktowe
Zjednoczone Królestwo
- 0203 0265698
- refill@co2you.com
- co2you.com
4,8
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent service and outstanding…
Excellent service and outstanding support. Even when there was an issue due to being sent a faulty canister, their team was on the ball with practical solutions, speedy resolutions and no arguments. I've used several CO2 canister companies over recent years and these guys are the best!
28 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
This is great to hear! Thanks so much for taking the time to leave us a review, we're glad our customer service team could jump in to help sort out the cylinder quickly for you too. Enjoy your bubbles 🫧
Customer services team always available…
Customer services team always available to answer your questions, update delivery date etc. They are always friendly, polite and considerate.
1 września 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Great to hear Josie! Our customer service team will be thrilled to hear their help has been valued 🫧 Enjoy your bubbles
Excellent Customer Service
Great product, reasonable pricing and excellent customer service. Recommended.
5 września 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks Pete! Great to hear, enjoy your bubbles
Excellent customer service and very…
Excellent customer service and very easy to change delivery schedule.
5 września 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Great to hear it's been seamless and hassle-free for you Heather!
Odpowiedź od CO2 YOU
Thanks Kenny, great to hear it's working so well for you!
The customer service is exceptional
The customer service is exceptional. They are so quick to respond and always polite and friendly.
They really have raised the bar for what I expect from other organisations now.
And the product is great too- I love how easy they make it to be sustainable!
1 września 2026
Opinia niezależna
Odpowiedź od CO2 YOU
This is epic to hear, thank you Stephanie!
Carbon dioxide pleasure!
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable product. And this is backed up with superb customer service, great if you’re not consuming as many bubbles as usual and need to put back a delivery. Plus think of all the plastic bottles you aren’t using!
6 lipca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks Maurice, we're thrilled to hear CO2 YOU and our customer service team are making this a seamless, sleek experience for you! Enjoy your bubbles 🫧
First rate and environmentally friendly too
The kit is first rate and good enough to keep in the kitchen, really impressive customer service
20 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks so much for leaving a review, and we're thrilled to hear our customer service team have been on hand to support. Enjoy your bubbles! 🫧
Amazing service
Amazing service. Responded to my email straight away. I ordered the wrong item but they’ve arranged collection and delivery next day.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks for taking the time to leave us a review Bruce, we're thrilled to hear that our team could quickly and efficiently help sort out your cylinders. Enjoy your bubbles 🫧
Great service - it works seamlessly!
After having a lot of issues with the Sodastream plans , I searched for an alternative, and found CO2you. Once you need new cylinders, it's extremely quick to order new ones, and they use DPD, which are the best delivery company by far. Very satisfied.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thank you so much for taking the time to leave this review, we're really pleased to hear that the service and products have worked so seamlessly for you! Welcome to the Refill Revolution 🫧 Enjoy your bubbles
Don’t buy this product
Don’t buy this product. It’s expensive. It’s indistinguishable from its competitor. The customer service is appalling.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Hi James, we're really disappointed to hear this as it sounds far below the level of service we hold ourselves to. If you'd be happy to, we'd appreciate you sending us an email with the email your ordered from and order number so we can look into this further. Our email is refill@co2you.com
After the couriers failed to deliver…
After the couriers failed to deliver several times, the customer support team did a really good job sorting it
30 czerwca 2026
Opinia niezależna
Odpowiedź od CO2 YOU
We're really glad to hear our customer service team could help resolve this for you Gary, thanks for taking the time to leave a review and sharing your thoughts with us. Enjoy your bubbles! 🫧
This company are AWESOME
This company are AWESOME
Nothing is too much trouble
Customer service exemplary
7 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Wow! We're stoked to hear this! Thanks so much for taking the time to leave us a review Ronald, sharing your experience with others helps more people discover CO2 YOU so we're really grateful. Enjoy your bubbles 🫧
Very helpful and provide an excellent…
Very helpful and provide an excellent service. Simple to use and adjust the delivery to suit ( I had been away so didn't use as much gas ass normal so had to change delivery ).
7 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Great to hear the flexible deliveries worked so well for you Rory! Enjoy your bubbles, and thanks for taking the time to leave us a review 🫧
Great service
Great service. Very quick door delivery. Swap box of empties for box of full. Easy.
Great customer service. I have been using for over a year now
7 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thanks Wilma, great to hear everything's working so seamlessly for you. We're so happy to have you as a valued customer, enjoy your bubbles 🫧
I needed to postpone my delivery and it…
I needed to postpone my delivery and it was pretty much effortless. Really please with the customer service.
5 stycznia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
This is really great to hear! We wanted to ensure all deliveries could be hassle-free and seamless for our customers, and we know that needing to change delivery dates and times can be difficult and frustrating for people so getting this part of the service right was vital for us. Thank you for taking the time to share your experience, and enjoy your bubbles 🫧
Odpowiedź od CO2 YOU
Thanks Tem! Great to hear that everything from our service is working so well for you, enjoy your bubbles 🫧
I’ve used CO2 YOU for a long time
I’ve used CO2 YOU for a long time. Their customer service has always been great. I particularly like the fact you can easily speak to someone to help on the phone.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Thank you for taking the time to leave us a review Elizabeth, we've seen how valuable it is to our customers that they can reach our team on the phone. Thank you for being part of our bubbly community 🫧
Good service
Good service, easy to change delivery options, good communications from company
7 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Great to hear everything's working so seamlessly for you! If there's any feedback you have on anything we could improve on please feel free to share, or reach out to our customer service team on email too refill@co2you.com as we always value our customer's experience. Enjoy your bubbles 🫧
Fabulous service
Fabulous service. Responsive and reliable. I have been using the service for 5 years and have never had a problem.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od CO2 YOU
Christine thank you so much for the review, we can't believe it's already been 5 years! We're so grateful to have you as a valuable customer, thank you for your continued support and sharing your experience with others too. Enjoy your bubbles 🫧
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.