My original cloud 9 iron stopped working after 18mths. I then contacted the warranty team who were able to organize a replacement product for me. Very happy with the warranty service. I have just sta... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought my AirShot Pro with bonus Volumisers at a great price. After checking out, I realised I’d forgotten to add the code to receive some free Magical Quick Dry Potion. I contacted Cloud Nine and... Zobacz więcej
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Disappointing as the straightener is not effective. My hair is slightly wavy yet my Cloud Nine straightener did not effectively straighten my hair as my GHD did! I had a GHD for over 10yrs and when... Zobacz więcej
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The customer service and ease with my warranty claim was easy and fuss free. Communication was fantastic, I knew exactly where my claim was at during the process and because my straightener model was... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z produktami do włosów
- również w kategorii:
- Drogeria
- Kosmetyki
- Naprawa drobnych sprzętów AGD
- Sklep RTV
O CLOUD NINE
Napisane przez firmę
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Dane kontaktowe
Zjednoczone Królestwo
- au-info@cloudninehair.com
- cloudninehair.com.au
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Cloud 9 contouring and hot brush
Love the new products and all the instructions on how to use them. The curved plates really make a difference and my hair is so shiny!
I know that I will love my cloud 9 hair tools for years to come! Thankyou !
31 sierpnia 2026
Odpowiedź od CLOUD NINE
Hi Kiera, thank you for the fantastic 5* review! We are so pleased to hear that you are loving your new products and that the curved plates of the Contouring Iron make such a difference, leaving your hair shiny. Cloud Nine x
Odpowiedź od CLOUD NINE
Hi Warwick, thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience with our product, delivery, and communication throughout your order. Cloud Nine x
I gifted the cloud nine bundle I…
I gifted the cloud nine bundle I bought for my grand daughter. She loves the contoured wide iron for her thick long hair. Also was easy to transfer warranty over too.
3 września 2026
Odpowiedź od CLOUD NINE
Hi Tanya, thank you for your wonderful feedback. We're so pleased to hear that your granddaughter is enjoying her Cloud Nine bundle, especially the Contouring Wide Iron for her lovely long, thick hair! It's wonderful to know the warranty transfer was also straightforward. Thank you, Cloud Nine x
Amazing product
Delivery was prompt, even in the regional area. The product is amazing. My first cloud nine after having a ghd for 12 years. Highly recommend
2 września 2026
Odpowiedź od CLOUD NINE
Hi Talia, thank you for your wonderful 5* review! We are so pleased to hear that your delivery was prompt and that you are loving your new product. Thank you so much for your recommendation! Cloud Nine x
Love the new straighter
Love the new straighter, wide iron. Great for Frizzy, curly hair.
CloudNine is fantastic
15 czerwca 2026
Odpowiedź od CLOUD NINE
Hi Ebony, thank you for your fantastic 5-star review! We are so happy to hear that you love your new Wide Iron and that it works wonders on frizzy, curly hair. Cloud Nine x
Great customer service
Great customer service! I dropped my original Cloud 9 :( and was needing a new one urgently. Went with the touch this time which has been great so far.
2 września 2026
Odpowiedź od CLOUD NINE
Hi Jeanette, thank you for sharing your 5* feedback! We're so glad to hear our Customer Experience was great and that you're enjoying your new Cloud Nine Touch Iron! We appreciate your kind words. Cloud Nine x
Fantastic!
Item was shipped and received quickly, thank you! Amazing hair straightener. My hair is naturally frizzy and dry, but this makes it sleek and shiny. Works fast, love the temperature control, doesn't feel like it's damaging my hair. Best straightener I've ever used!
28 sierpnia 2026
Odpowiedź od CLOUD NINE
Hi Jess, we're so happy to hear that you love your new hair straightener! It's wonderful to know that it's making such a positive difference for your hair, leaving it sleek and shiny. We appreciate you sharing your experience! Cloud Nine x
FABULOUS
I recently purchased the hair straightener and it is absolutely FABULOUS! The wide plate makes it so easy, and it straightens with fewer passes over my hair. Hair is straight and so soft and lasts for days. Would buy again!
31 sierpnia 2026
Odpowiedź od CLOUD NINE
Hi Rachel, thank you for your absolutely fabulous 5-star review! We are so happy to hear that the wide plate makes straightening your hair so easy, leaving it soft and that the results are lasting for days. Cloud Nine x
The quick delivery and the quality of…
The quick delivery and the quality of the product
28 sierpnia 2026
Odpowiedź od CLOUD NINE
Hi Debbie, we're so happy to hear that you're pleased with both the quick delivery and the quality of our product. Thank you for your wonderful 5-star review! Cloud Nine x
Such an excellent straightener i am so impressed
Great service, and the most important of all is the product quality and efficiency. Highly recommended.
31 sierpnia 2026
Odpowiedź od CLOUD NINE
Thank you for your fantastic 5* review Roula! We are so happy to hear that you experienced great service and are pleased with the quality and efficiency of our product. We truly appreciate your high recommendation!
Cloud Nine x
Unfortunately this is the worst blow…
Unfortunately this is the worst blow out brush I’ve ever used, I have in the past used cheaper products but this one is terrible.
It dosent heat up at all enough to actually give my hair a nice blow wave so I wouldn’t recommend this product to anyone as I will be returning it.
26 sierpnia 2026
Odpowiedź od CLOUD NINE
We are sorry to hear this feedback about our Hot Air Brush, we can see you have a return created therefore we will be happy to process your refund under our 45 day returns policy.
Cloud Nine x
I watched the tutorial videos and…
I watched the tutorial videos and followed closely. I used a product recommended by my hairdresser that would heat protect, add volume and hold the curl. I found this dryer with attachments difficult to use, for example, it’s easy to accidentally turn it off or change the settings because of where the buttons are located on the handle. It doesn’t wrap smoothly around the wands and requires you to wrap the hair and hold it in place. What annoyed me when I finally finished my hair was that all the curl had immediately dropped out. Also, at times the magnetic attachments came off while I was using them.
31 sierpnia 2026
Odpowiedź od CLOUD NINE
Hi Rhea, thank you for taking the time to share your feedback. We are sorry to hear that you haven't found the Airshot Pro hairdryer and Volumizer attachments easy to use. We appreciate your honest feedback and will take this on board for our future product development. Our Customer Experience team will reach out to you privately to help you further. Cloud Nine x
Great product
Great product. Have used twice now, and I’ll never go back to a cheap straightener again. My order was sent quickly too, which is a massive bonus. The free gift was a nice surprise, and also works fantastically. Very much worth the investment.
31 sierpnia 2026
Odpowiedź od CLOUD NINE
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're loving your new product and that it's been such a worthwhile investment. It's wonderful to know that the quick delivery and the free gift were also appreciated!
Cloud Nine x
The best brush I have ever owned
The best brush I have ever owned! Wish I knew about it earlier. I’m getting a few spare!
31 sierpnia 2026
Odpowiedź od CLOUD NINE
Thank you Natasha for sharing your 5* review. We are so happy to hear how much you love our brush! We appreciate you sharing your positive experience.
Cloud Nine x
5 star experience,the customer service…
5 star experience,the customer service was the best.
9 września 2026
Opinia niezależna
Odpowiedź od CLOUD NINE
Thank you Marikka for sharing your 5* review. We're delighted to hear that our customer service provided you with such a positive experience. Thank you for your kind words.
Cloud Nine x
Trusted well known brand
Webpage was helpful in deciding correct choice for me and purchasing was hassle free.
Very prompt delivery
31 sierpnia 2026
Odpowiedź od CLOUD NINE
Thank you for your fantastic 5-star review! We're so pleased to hear that our webpage helped you make the right choice and that your purchase was hassle-free. We're also delighted that your delivery was very prompt!
Cloud Nine x
Came on time and works great keeps hair…
Came on time and works great keeps hair straight!
25 sierpnia 2026
Odpowiedź od CLOUD NINE
Thank you for your fantastic 5* review Bianca! We are so pleased to hear that your order arrived promptly and that our product works great at keeping your hair straight.
Cloud Nine x
It’s doesn’t even do my hair wave
It’s doesn’t even do my hair wave
Such bad product and not even worth it
I will be returning it :(
I had high hopes
25 sierpnia 2026
Odpowiedź od CLOUD NINE
We are sorry to hear this feedback about our Airshot Pro and Volumizers, we can see you have a return created therefore we will be happy to process your refund under our 45 day returns policy.
Cloud Nine x
Great delivery service
25 sierpnia 2026
Odpowiedź od CLOUD NINE
Thank you Eloise for sharing your 5* review.
Cloud Nine x
The Cloud nine team where great in…
The Cloud nine team where great in helping me fix my order when i ordered the wrong straightener, I couldn't be happier with their communication & helpfulness to their hair straightener & magical potion. They really are as good as they say
25 sierpnia 2026
Odpowiedź od CLOUD NINE
Thank you Alison for sharing your 5* review. We're so happy to hear that our team was able to assist you in fixing your order and that you're delighted with your new straightener and Magical Potion! It's wonderful to know you're enjoying them.
Cloud Nine x
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.