My original cloud 9 iron stopped working after 18mths. I then contacted the warranty team who were able to organize a replacement product for me. Very happy with the warranty service. I have just sta... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought my AirShot Pro with bonus Volumisers at a great price. After checking out, I realised I’d forgotten to add the code to receive some free Magical Quick Dry Potion. I contacted Cloud Nine and... Zobacz więcej
Reakcja na opinię
Disappointing as the straightener is not effective. My hair is slightly wavy yet my Cloud Nine straightener did not effectively straighten my hair as my GHD did! I had a GHD for over 10yrs and when... Zobacz więcej
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The customer service and ease with my warranty claim was easy and fuss free. Communication was fantastic, I knew exactly where my claim was at during the process and because my straightener model was... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z produktami do włosów
- również w kategorii:
- Drogeria
- Kosmetyki
- Naprawa drobnych sprzętów AGD
- Sklep RTV
O CLOUD NINE
Napisane przez firmę
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Dane kontaktowe
Zjednoczone Królestwo
- au-info@cloudninehair.com
- cloudninehair.com.au
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great product and easy to use
I wasn’t sure what to order as I haven’t shopped with cloud nine before the ordering process was quite easy delivery was was quick the whole process was great
9 września 2026
Odpowiedź od CLOUD NINE
Hi Jacqui, thank you for your wonderful 5* review! We are so pleased to hear that your first experience with us was great, from the easy ordering process to the quick delivery. Cloud Nine x
Great experience replacing my faulty…
Great experience replacing my faulty unit, support teams responses was timely and informative, clear instructions and great communication, I did not have to ask a single question or make a single call, I am very happy with the overall experience.
9 września 2026
Odpowiedź od CLOUD NINE
Hi Megan, we're so glad to hear that your warranty replacement was a smooth and positive experience! It's wonderful to know our Customer Experience Team provided timely, informative, and clear communication, making the process effortless for you. Thank you for sharing your positive feedback. Cloud Nine x
Dont waste your money
They’re just thieves! 0 value for money. Customer service is so condescending and mean too! I wished I never made this purchase. Dumbest decision ever.
1 września 2026
Odpowiedź od CLOUD NINE
Hi Vanesha, we are very sorry to hear of your recent experience. Our Customer Experience team have reached out to you privately with a unique discount code to purchase the additional accessory if you wish. Thank you, Cloud Nine x
Easy ordering and fast delivery
2 września 2026
Odpowiedź od CLOUD NINE
Hi Corinne, we're so glad you found our ordering process simple and our delivery prompt. We appreciate your positive feedback! Cloud Nine x
Quick and easy
Delivery was quick and everything was in excellent condition. Great communication throughout the order process.
9 września 2026
Odpowiedź od CLOUD NINE
Hi Kerry, thank you for your wonderful 5-star review! We're so pleased to hear that your delivery was quick and that everything arrived in excellent condition. We're also delighted that you experienced great communication throughout your order process. Cloud Nine x
I purchased the wide iron straightener…
I purchased the wide iron straightener which came with the hot air brush! I’m very happy with both! The hot airbrush is awesome! I have coarse curly hair!
9 września 2026
Odpowiedź od CLOUD NINE
We're so happy to hear you're delighted with both the wide iron straightener and the hot air brush! It's wonderful to know they work so well for your coarse, curly hair. We truly appreciate your positive feedback!
Cloud Nine x
I had a hair straightner for over 2…
I had a hair straightner for over 2 years that was switching off when in use. I sent it back with my purchase receipt. Other than that there was no contact they sent me back a new hair straightner. So easy to deal with! Actually the best company i have dealt with when returning an item.
9 września 2026
Odpowiedź od CLOUD NINE
We are so glad to hear that your experience with our product return process was smooth and satisfactory. We always strive to make things easy for our customers. Thank you for your kind words!
Cloud Nine x
Odpowiedź od CLOUD NINE
We're so pleased to hear that your purchase was easy and that your order arrived quickly! Thank you for taking the time to share your wonderful 5-star feedback.
Cloud Nine x
Cloud Nine was quick to respond to my…
Cloud Nine was quick to respond to my enquiry and were very helpful in answering any questions.
8 września 2026
Odpowiedź od CLOUD NINE
Thank you Robyn for sharing your 5* review. We're so happy to hear we could assist you quickly and answer all your questions thoroughly.
Cloud Nine x
I love it!
Purchasing and delivery was easy. I love the New Original Iron, way better than my old GHD.
29 grudnia 2025
Odpowiedź od CLOUD NINE
Thank you for your wonderful 5-star review! We're so happy to hear that your purchasing and delivery experience was easy and that you love your new Original Iron!
Cloud Nine x
Glides beautifully and has loads of…
Glides beautifully and has loads of heat levels to choose from. Lightweight to use and stores compactly in heatproof case. Quick delivery and beautifully packaged.
8 września 2026
Odpowiedź od CLOUD NINE
Thank you for your fantastic 5* review Kirsty! We're so happy to hear that you love how beautifully it glides and the range of heat levels. We're also delighted that you found it lightweight and easy to store, and that your delivery was quick and beautifully packaged.
Cloud Nine x
Odpowiedź od CLOUD NINE
Thank you Kelly for sharing your 5* review. We are so happy to hear you had such a positive experience with your purchase!
Cloud Nine x
Purchased the cloud nine hair…
Purchased the cloud nine hair straightener for a friend and got the bonus hairbrush which I gave to her daughter
Both women really pleased
2 września 2026
Odpowiedź od CLOUD NINE
Thank you Robert for sharing your 5* review. We're so happy to hear that both your friend and her daughter are pleased with their gifts! We appreciate your wonderful feedback.
Cloud Nine x
Love this hairdryer
Love this hairdryer
The volumizers are so clever.
I don't need to use my cloud nine irons after unless I want a different look.
2 września 2026
Odpowiedź od CLOUD NINE
Thank you for sharing your 5* review. We're so happy to hear how much you love the hairdryer and find the Volumizers clever! It's wonderful that it helps you achieve your desired look.
Cloud Nine x
Odpowiedź od CLOUD NINE
Hi Lucille, thank you so much for sharing your 5* feedback. We are delighted to hear that you are so happy with your purchase! Cloud Nine x
Loved mine so I brought my daughter one
1 września 2026
Odpowiedź od CLOUD NINE
Hi Tracy, this is great to hear! Thank you for sharing your feedback and we hope your daughter loves her gift. Cloud Nine x
Replaced 20yr old version
Love the straightener but I’m still getting used to the revive mode vibrations.
Arrived quickly.
1 września 2026
Odpowiedź od CLOUD NINE
Hi Emma, thank you for sharing your feedback. It is wonderful to hear that you love the iron. If you prefer to use your iron without Revive Mode it is possible to turn the function off with just a quick press to the power button. Thank you again for your review! Cloud Nine x
Odpowiedź od CLOUD NINE
Thank you Ellen for sharing your 5* review.
Cloud Nine x
Great deals quality products, on Cloud Nine!
Great deals quality products, fast delivery, love my .Midnight Blue slim straightener set also my free Hot air brush and Magic potion are a welcome bonus! My slim straightener with variable settings is perfect for my fine, short hair, creating my glossy hairstyle!
31 sierpnia 2026
Odpowiedź od CLOUD NINE
Hi Marisa, we're absolutely delighted to hear how much you're enjoying your Midnight Blue slim straightener and the gifts with your purchase! It's fantastic that it's perfect for your fine, short hair and helps you achieve that glossy style. Thank you for sharing your fantastic feedback! Cloud Nine x
I have been on the market for a new…
I have been on the market for a new straightener for some time, I received a promo text that had me curious. Scored a great deal, the service was excellent, shipping so fast and the straightener is divine.
31 sierpnia 2026
Odpowiedź od CLOUD NINE
Hi Kiri, thank you for sharing your 5* review! We are so happy to hear you found a great deal on a new straightener and that our service and quick shipping met your expectations. We appreciate your kind words! Cloud Nine x
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.