clerk.chat Recenzje 

I have had two phone support sessions with Clerk and they are extremely helpful and knowledgeable about their product. I was setting up Clerk SMS to work with MS Teams. It is up and running and working just like I had hoped.

Muhammad was and has been absolutely amazing. After countless attempts for support with Microsoft Office (Paid Support might I add), Muhammad with Clerk Chat had to end up resolving my issues. He has been there every step of the way ensuring me that I was not alone, sending me videos to show me what to do and video meeting with me when I was frustrated. My whole team of 6 is now up and running with the minimal amount of purchased products from Microsoft office might I also mention that Microsoft did not know what products I actually needed and could not get me set up to save any of us. Now all of my staff are able to sms using clerk and call using teams. We even set up on hold music & ring all user groups. We are still having a few issues with importing our contacts but clerk's support team is working on trying to find a resolution. I do not regret my decision at all. I slowly started pursuing Clerk about a year ago and I never decided to join till just recently. I have gone from a platform of multiple softwares and bundled them all up to use inside our Teams platform. Absolutely amazing product. Sincerely, Charrissa Romero

Support was readily available and resolved my issue.

It's refreshing to speak with technical support that will engage as a human being, instead of a script-reading robot. THANK YOU Muhammed, for being an awesome support agent, for solving my problems, and for being the best kind of representative of Clerk that Alex could ask for. You are the smiling face of Clerk. Good luck! I hope we get to speak again.

My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I needed to change my calling plan to a cheaper plan and change my phone from Calling Plan to Operator Connect. Once I had that I thought I was done but they would not let me go until Everything was working.
Exceptional Support!

I had a problem with the SMS with my teams phone number, I wrote an email and 1 hour later my problem was solve!

Thanks to Muhammad!

Nice app with great support! Very handy to keep SMS within the SLACK app. Thanks guys!

I'm an IT professional with 15+ years in the trenches. I've integrated dozens of solutions like Clerk Chat and dealt with thousands of hours of support calls with 3rd party apps and providers.

I can honestly say that Clerk Chat has been THE single most helpful team to work with that I've ever experienced.

We had worst-case nightmare situation arise with Microsoft losing ported phone numbers. While it was *NOT* Clerk's responsibility to help with the matter, I begged them to step in and help. They rose to the occasion and knocked the resolution out of the park, no questions asked. They got Microsoft to do their job and smoothed everything over with our client. They communicated clearly what steps were necessary to take to all parties involved and everyone was happy in the end.

They are actively upgrading their solution and so far it has been relatively seamless for the end-users once you understand the setup process. They've been receptive to suggestions for improvement and have a very clear strategic roadmap for where they want to take the app.

Shout out to Alex and Igor for all that they do!

Alex and the team at Clerk have been fantastic. Their product works seamlessly, and their support is very fast and effective. I would highly recommend them.

Clerk Chats support is quick, simple and very reliable. They have a strong sense of customer support and loyalty!

Clerk offers some of the best customer service around. We installed Clerk and had questions on how to send an SMS campaign from Salesforce. We reached out and were able to get Clerk support team on a call with us in a matter of minutes. They helped our team get up and running in no time.