clerk.chat Recenzje 

52
•
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Have been trying to implement Clerk Chat in our environment for a couple of months now. Their website shows false advertising for features that don't exist as shown. Their integration documentatio... Zobacz więcej

Oceniono na 2 z 5

Shitty Texting App This App is slow, can't send videos over 3 seconds and crashes often. It feels like a no one is around except some shitty AI assistant when you're trying to activate a phone numbe... Zobacz więcej

Oceniono na 5 z 5

We just began our experience with Clerk over the last few weeks and it has been great. Their support staff has been incredible, they went above and beyond in helping us get set up. They have a perfect... Zobacz więcej

Oceniono na 5 z 5

My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca oprogramowania

Napisane przez firmę

Transform your business landline into a textable phone number. Enable your current number for sms texting and give your customers a whole new way to interact with your business.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

52 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(52)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Had a great experience with Vale in…

Had a great experience with Vale in support, resolving an issue with Clerk’s Slack integration.

Took some time to get there but Vale was detailed, kind, and got me on a call to make sure every last issue and concern was resolved.

21 października 2024
Opinia niezależna
Logo clerk.chat

Odpowiedź od clerk.chat

Our pleasure!

Oceniono na 5 z 5

We just began our experience with Clerk…

We just began our experience with Clerk over the last few weeks and it has been great. Their support staff has been incredible, they went above and beyond in helping us get set up. They have a perfect plan for a small business like ours, with other plan options for individuals and larger businesses as well. We are happy we made the transition to Clerk.

10 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Clerk Chat - The Missing Piece of the Teams Puzzle!

Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent. I needed help walking through the set-up process, and Muhammad was phenomenal! He was so responsive and patient, and a great communicator. What’s more is that he is deeply skilled in Microsoft Teams as well as Clerk Chat, so it makes for a great support experience. I received the exact assistance that I needed to resolve my problem, and we were up and running!

26 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Clerk Chat - Pillar of Excellent Customer Service!

Clerk Chat has always given our company great customer service support. Today I received excellent support from Muhammad R. Thankfully he was able to bail me out of a continuous circle of frustration with Microsoft Team's "Support". Muhammad R took the time to listen, diagnose, and resolve in a matter of minutes. Outside from the Chat feature, they are masters of Microsoft Teams. As we initially transitioned to MS Teams, they were instrumental in making sure all phones and SMS were set up correctly saving us time and resources. Clerk has truly been a model of customer service and I highly recommend them!

25 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Thoroughly Impressed

I have been using them for about a year and have been thoroughly impressed. The integration with Teams is nice but what has exceeded my expectations is how open they are to new features and improvements. It has gotten better and better. It now only takes me a few moments to download my leads list and drop them into a new sms campaign.

6 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Has been my best Partner in technology!

If you reading this and not a customer, you are missing out. We use Clerk.Chat to help us with over 400 clients and their 2FA SMS messages. We have put this system to the test time and time again. The initial setup was painless, quick and solid. When I have a question or concern, the team from the leaders to the service desk were right there with me the whole time. We are now going put our complete reliance in them with moving our emergency broadcast system method for major system loss notifications. Highly Recommend!

4 września 2023
Opinia niezależna
Oceniono na 5 z 5

Tremendous Solution Built By a Tremendously Customer Centric Organization

Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.

Clerk Chat allows us to field text messages and respond to them across our organization (by whoever is first available) seamlessly and enables us to utilize SMS natively in Microsoft Teams without the need for another third-party application.

1 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing platform, outstanding service!

Not only do I LOVE this platform, but the support team is wonderful. A real, and very pleasant person responded quickly when I had a question and worked with me closely to make sure I could accomplish what I was trying to do - even taking the time to do a virtual screenshare meeting with me. Highly recommend!

27 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Wonderful support team!

Their communication was wonderful and they really helped make sure we got everything situated. The customer support team is absolutely wonderful!

16 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent product with outstanding support.

Excellent product for modern communications. The initial setup is quick and straightforward. I recently had an amazing experience with Clerk's product and customer service. Even though I opted for the free plan for now, and I clearly stated before the support call, the technical support team helped me out in the best possible way and explained the technical aspects of the solution. Muhammad was an absolute gem in providing support, he is extremely knowledgeable and helpful. I can confidently say that Clerk Chat has been the most helpful team to work with, and their strong sense of customer support and loyalty exceeded my expectations.

24 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Muhammad with clerk chat was very…

Muhammad with clerk chat was very knowledgeable and took the time to clearly explain the answers to my questions. He provided the best customer service I've received regarding these questions.

24 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent product and customer service!

Excellent product and customer service!

Straightforward, simple, and quick initial setup.

Knowledgeable and friendly support staff.

Grateful for their thorough explanations to help me through some of the learning opportunities with Microsoft Teams Phone services.

19 stycznia 2024
Opinia niezależna

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