Wow...what amazing customer service. Our order was processed and dispatched quickly. An item arrived damage and the customer service team couldnt have done more to help. Issue resolved immediately and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Easy to order. Garden rattan dining set - absolutely brilliant. Great customer service- rang to thank me for my order Delivery earlier than expected which was great. Highly recommend Chimes
Beautiful garden furniture set at a great price. It wasn’t too difficult to put together. I especially liked getting a call to thank me for my order, nice touch! The only downside was the order being... Zobacz więcej
Reakcja na opinię
Debbie….an absolute credit to the company, her customer service has been outstanding. I bought outdoor furniture 18 months ago and we misplaced some parts, she was straight on to the supplier to ge... Zobacz więcej
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Napisane przez firmę
Chimes Home & Garden is a UK-based, family-run retailer specialising in luxury garden furniture and premium outdoor living products. Founded in 2019, we offer a carefully selected range of luxury outdoor furniture, garden dining sets, corner sofas, parasols, pergolas, outdoor heating, BBQs and hot tubs, helping customers create stylish and comfortable outdoor spaces. We are passionate about providing high-quality garden furniture and outdoor products alongside knowledgeable, personal customer service. Whether you are looking for a luxury garden furniture set, a modern pergola, a cantilever parasol or a complete outdoor living solution, our experienced team is here to offer honest advice and help you find the right product for your home and garden. We deliver to customers across the UK and offer a range of delivery options, including our white-glove delivery service where available. From choosing your product through to delivery and aftercare, we aim to make buying luxury outdoor furniture as straightforward and enjoyable as possible. At Chimes Home & Garden, our focus is simple: quality products, expert advice and exceptional customer service.
Dane kontaktowe
Unit 1-2 Sharp House Arterial Rd, SS15 6DR, Laindon, Zjednoczone Królestwo
- 01268 219969
- sales@chimeshomeandgarden.co.uk
- chimeshomeandgarden.co.uk
4,7
Doskonała
740 recenzji
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I could not recommend chimes more!
I could not recommend chimes more!! Harry & Paul came and set up my garden furniture this afternoon and they were the kindest, most professional team. They set up the equipment so quickly and went above and beyond (even in this heat) thank you lads and thank you chimes my Essex garden feels like a Greek holiday home and I’m in love haha
6 lipca 2026
Opinia niezależna
Odpowiedź od Chimes Home & Garden Ltd
Dear Devante,
Thank you so much for your amazing review.
We're absolutely delighted to hear how happy you are with your new garden furniture. It's fantastic to know that Harry and Paul provided such a professional, friendly service and went above and beyond to get everything set up for you, especially in the heat. We'll be sure to pass your kind words on to them, they'll really appreciate it.
We love hearing that your Essex garden now feels like a Greek holiday home! Thank you for choosing Chimes, and we hope you enjoy making lots of wonderful memories in your new outdoor space.
Kind regards,
Chimes
Great quality furniture Storage box had…
Great quality furniture Storage box had a scratch on it but they sorted it for me - I’m happy
24 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Marc,
Thank you for taking the time to leave us a review.
We're delighted to hear you're happy with the quality of your furniture. We're sorry that the storage box arrived with a scratch, but we're pleased we were able to resolve the issue for you quickly.
We really appreciate your understanding and your kind feedback. We hope you enjoy your new furniture for many years to come.
Kind regards,
Chimes
Replacement garden seat cushions
I was looking for replacement seat cushions of a certain brand, not hoping to get them. However, the lady in Chimes looked at one I had taken with me and said she believed she might have some in their store. Luckily, she did.
She was very helpful and it was not a problem.
27 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Lois,
Thank you for taking the time to leave us such a lovely review.
We're so pleased to hear that our team at Chimes was able to help you find the replacement seat cushions you were looking for. It's great to know that the team member went the extra mile to check our stock and that you were able to find exactly what you needed.
We'll be sure to pass your kind comments on to the team. Thank you again for your feedback, and we hope to welcome you back in the future.
Kind regards,
Chimes
Reasonable priced good quality rattan…
Reasonable priced good quality rattan furniture. Love the design and cushions and covers nice material. Good customer service by phone or email. Delivery good. We ordered the corner firepit set with armchair.
25 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Elaine,
Thank you so much for your fantastic review.
We're delighted to hear that you're pleased with your corner fire pit set and armchair. It's wonderful to know that you found the furniture to be good quality and reasonably priced, and that you love the design, cushions, and covers.
We're also pleased that you had a positive experience with our customer service team and that your delivery went smoothly.
Thank you for choosing us, and we hope you enjoy your new garden furniture for many years to come.
Kind regards,
Chimes
Rivaro Solar LED Pergola
The Rivaro Solar LED Pergola I purchased is a quality product supplied at a great price with the sale offers. Delivery was quick and efficient, all round good service.
25 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Robert,
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that you're pleased with the quality of your Rivaro Solar LED Pergola and that you were able to take advantage of our sale offers. It's also great to know that your delivery was quick and that you were happy with the service you received.
We really appreciate your kind feedback and hope you enjoy your pergola for many years to come.
Kind regards,
Chimes
Ok communication good have been better
18 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Paul,
Thank you for taking the time to leave your feedback.
We're sorry to hear that you felt our communication could have been better. We always aim to keep our customers fully informed throughout the process, and your comments will be shared with the team so we can improve going forward.
We do appreciate your custom and hope you enjoy your new furniture.
Kind regards,
Chimes
pleased with the quality of the garden…
pleased with the quality of the garden furniture.
22 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Sarah,
Thank you for taking the time to leave us a review. We're so pleased to hear that you're happy with the quality of your garden furniture. We hope you enjoy it for many years to come, and we look forward to welcoming you back to Chimes in the future.
Kind regards,
Chimes
New Furniture
I've purchased numerous items at Chimes over the last few years.
My recent order of furniture and Pergola didn't disappoint.
The staff are friendly and knowledgeable with good quality products.
I would recommend Chimes to anyone looking at garden/outdoor items.
15 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Mr Hayes,
Thank you so much for your continued support over the years. We're delighted to hear that you're pleased with your recent furniture and pergola purchase, and that our team provided the friendly and knowledgeable service we strive for. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy your new outdoor space for many years to come.
Kind regards,
Chimes
I bought Rivaro Deluxe It's really …
I bought Rivaro Deluxe It's really very good quality and design the price it's perfect, I assembly by myself. It was very easy.
Thnks Chimes
12 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Shadi,
Thank you so much for your fantastic review.
We're delighted to hear that you're pleased with your Rivaro Deluxe Pergola and that you found the quality, design, and value for money exceeded your expectations. It's also great to know that you found the assembly straightforward.
We really appreciate you taking the time to share your experience and hope you enjoy your new pergola for many years to come.
Kind regards,
Chimes
Shocking build instructions
Shocking build instructions. Fire pit table even had completely different unit instructions. Stick on ‘CHIMES’ signs already fallen off in box.
19 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Julie,
Thank you for your feedback. We're sorry to hear you experienced these issues with the instructions and the decorative badges, the badges should easily fix back on.
Having looked into your order, I can see that these concerns were not reported to our Customer Service team. They are here to help with exactly these kinds of issues and would have been happy to provide the correct assembly instructions and arrange replacement badges if required.
If you're still experiencing any problems, please get in touch with our Customer Service team and we'll be more than happy to help resolve them as quickly as possible.
Kind regards,
Chimes
Lovely staff
Lovely staff, huge showroom and beautiful decor, garden and lounge furniture
Would highly recommend
18 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Jacquie,
Thanks so much for your wonderful review. We're delighted to hear you enjoyed our showroom and our selection of décor, garden, and lounge furniture. It's especially lovely to know our team made such a positive impression. We really appreciate your recommendation and look forward to welcoming you back again soon.
Kind regards,
Chimes
Delived on time and men helped me get…
Delived on time and men helped me get it through to where is was going and unpacked free or charge taking rubbish with them.
16 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Susan,
Thank you for your wonderful review. We're delighted to hear that your order was delivered on time and that our delivery team were able to unpack it, and remove all of the packaging for you.
We always strive to provide the best possible service, so it's great to know the team made a positive impression. Thank you for choosing us, and we hope you enjoy your purchase for many years to come.
Kind regards,
Chimes
Very good quality furniture and…
Very good quality furniture and delivered exactly when we wanted it. Excellent people to deal with.
8 maja 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Brian,
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your furniture and that delivery was completed exactly when you wanted it. It was a pleasure working with you, and we truly appreciate your kind words about our team. We hope you enjoy your furniture for many years to come and look forward to helping you again in the future.
Kind regards,
Chimes
I bought a pergola from here
I bought a pergola from here, and it was excellent quality. The delivery was quick, and the experience was flawless.
20 czerwca 2026
Opinia niezależna
Odpowiedź od Chimes Home & Garden Ltd
Dear Sir/Madam,
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your pergola and that your delivery experience was quick and seamless.
Providing high-quality products and excellent service is what we strive for, so it's fantastic to know everything went smoothly. We hope you enjoy your pergola for many years to come.
Thank you for choosing us.
Kind regards
Chimes
Odpowiedź od Chimes Home & Garden Ltd
Dear April,
Thank you for your wonderful review. We're delighted to hear that you were pleased with both our service and the quality of your product.
Your feedback is greatly appreciated, and we hope you enjoy your purchase for many years to come. Thank you for choosing us.
Kind regards,
Chimes
Odpowiedź od Chimes Home & Garden Ltd
Dear Alberto,
Thank you for your review. We're delighted to hear that you found our service quick and efficient. We appreciate your feedback and hope to assist you again in the future.
Kind regards,
Chimes
Fab garden furniture
Fab garden furniture. Great quality.
Chimes held the furniture until my new patio was ready which was very helpful. Helpful Delivery drivers delivered to my back garden.
Would definitely recommend.
10 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Chris,
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your new garden furniture.
We're also glad we could help by holding your order until your patio was ready, and that our delivery team made the process as smooth as possible by delivering it directly to your back garden.
Thank you for your recommendation, it means a lot to us. We hope you enjoy your new outdoor space for many years to come.
Kind regards,
Chimes
Very helpful and polite team
Very helpful and polite team. Good communication with updates order confirmation and delivery.
8 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Colin,
Thank you for taking the time to leave us a review. We're delighted to hear that you found our team helpful and polite, and that our communication throughout the ordering and delivery process met your expectations. Keeping our customers informed every step of the way is very important to us. We truly appreciate your feedback and hope you enjoy your purchase for many years to come.
Kind regards,
Chimes
Excellent service
Excellent service. Good communication and lovely helpful delivery guys. Would highly recommend
1 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Jenni,
Thank you for your kind review. We're delighted to hear that you were pleased with our service, communication, and delivery team. I'll be sure to pass your comments on to the delivery guys, they'll really appreciate it. Thank you for your recommendation, and we hope to serve you again in the future.
Kind regards,
Chimes
A really good experience from start to…
A really good experience from start to finish - firstly in the showroom, We identified what we wanted & Harry made the sale & paperwork really straight forward, Secondly I then paid extra for the White Glove service which I would highly recommend too taking away all the messing around of getting rid of the packaging & not needing to assemble myself where Paul had it good to go within 45mins, I even chose my delivery day slot which was within 10 days of the sale itself, great range of furniture on site definitely worth a look before considering elsewhere 👍
Claire
Harold Wood
3 czerwca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Claire,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you had a great experience from start to finish. It's fantastic to know that Harry made the purchasing process straightforward and that our White Glove Service exceeded your expectations. We'll be sure to pass your kind comments on to both Harry and Paul, who will be thrilled to hear their efforts were appreciated.
We're also pleased that the flexible delivery options and quick turnaround helped make the whole experience as convenient as possible. Thank you for recommending our White Glove Service and for highlighting the range of furniture available in our showroom.
We truly appreciate your custom and hope you enjoy your new furniture for many years to come.
Kind regards,
Chimes
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