Wow...what amazing customer service. Our order was processed and dispatched quickly. An item arrived damage and the customer service team couldnt have done more to help. Issue resolved immediately and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to order. Garden rattan dining set - absolutely brilliant. Great customer service- rang to thank me for my order Delivery earlier than expected which was great. Highly recommend Chimes
Beautiful garden furniture set at a great price. It wasn’t too difficult to put together. I especially liked getting a call to thank me for my order, nice touch! The only downside was the order being... Zobacz więcej
Reakcja na opinię
Debbie….an absolute credit to the company, her customer service has been outstanding. I bought outdoor furniture 18 months ago and we misplaced some parts, she was straight on to the supplier to ge... Zobacz więcej
Reakcja na opinię
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Napisane przez firmę
Chimes Home & Garden is a UK-based, family-run retailer specialising in luxury garden furniture and premium outdoor living products. Founded in 2019, we offer a carefully selected range of luxury outdoor furniture, garden dining sets, corner sofas, parasols, pergolas, outdoor heating, BBQs and hot tubs, helping customers create stylish and comfortable outdoor spaces. We are passionate about providing high-quality garden furniture and outdoor products alongside knowledgeable, personal customer service. Whether you are looking for a luxury garden furniture set, a modern pergola, a cantilever parasol or a complete outdoor living solution, our experienced team is here to offer honest advice and help you find the right product for your home and garden. We deliver to customers across the UK and offer a range of delivery options, including our white-glove delivery service where available. From choosing your product through to delivery and aftercare, we aim to make buying luxury outdoor furniture as straightforward and enjoyable as possible. At Chimes Home & Garden, our focus is simple: quality products, expert advice and exceptional customer service.
Dane kontaktowe
Unit 1-2 Sharp House Arterial Rd, SS15 6DR, Laindon, Zjednoczone Królestwo
- 01268 219969
- sales@chimeshomeandgarden.co.uk
- chimeshomeandgarden.co.uk
4,7
Doskonała
740 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service and helpful staff.
Excellent service and helpful staff.
Had problem with one of the chairs but this was sorted and delivered a replacement within a week.
Very pleased with the furniture
18 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Margaret,
Thank you for your lovely feedback. We’re so pleased to hear that you found our team helpful and that you’re happy with your furniture.
We’re sorry there was an issue with one of the chairs, but we’re glad we could resolve it quickly and get a replacement to you within the week.
We really appreciate your support and hope you enjoy your furniture for years to come.
Kind regards,
Chimes
Absolutely fantastic customer service…
Absolutely fantastic customer service and great delivery service. I would definitely recommend and purchase from this company again.
17 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Paula,
Thank you so much for your kind words. We’re delighted to hear you had a great experience with both our customer service and delivery. Your recommendation really means a lot to us, and we look forward to welcoming you back again soon.
Kind regards,
Chimes
Everything went very smoothly
Everything went very smoothly, from ordering to delivery, product is very good and of good quality
16 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Bazley,
Thank you for your wonderful feedback.
We’re thrilled to hear that you’re happy with both the order process and the quality of our products. Your support means a great deal to us, and we look forward to serving you again in the future.
Kind regards
Chimes
Top quality garden table set delivery…
Top quality garden table set delivery was fast the men who delivered it were very helpful and respectful of my property would highly recommend chimes to anyone happy customer
15 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Hayley,
Thank you so much for your kind words. We're delighted to hear that you had a great experience and that our delivery team made a great impression as well.
Your recommendation truly means a lot to us, and we’re grateful for your support. We look forward to serving you again in the future.
Kind regards,
Chimes
Odpowiedź od Chimes Home & Garden Ltd
Dear Kerry,
Thank you so much for your kind review. We're really pleased to hear that you had a great service and find our products high quality. We hope you enjoy your new furniture.
Kind regards,
Chimes
Great customer service from start to finish
Great customer service
Fantastic value for money
Fast delivery
Could not fault them and would definitely use again
Highly recommend
14 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Joanne,
Thank you so much for your kind words. We're delighted to hear that you had a great experience from start to finish, and that our delivery was quick.
Your recommendation truly means a lot to us, and we’re grateful for your support. We look forward to serving you again in the future.
Kind regards,
Chimes
Odpowiedź od Chimes Home & Garden Ltd
Dear Brenda,
Thank you so much for your kind review. We're really pleased to hear that you had a great service and find our products high quality. We hope you enjoy your new furniture.
Kind regards,
Chimes
Great service would definitely use again
6 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Elizabeth,
Thank you so much for your kind review. We're really pleased to hear that you had a great service. We hope you enjoy your new furniture.
Kind regards,
Chimes
Odpowiedź od Chimes Home & Garden Ltd
Dear Debra,
Thank you so much for your kind review. We're really pleased to hear that you had a great service. We hope you enjoy your new furniture.
Kind regards,
Chimes
The service from start to finish was…
The service from start to finish was first class and that was right through to the delivery men. I would happily buy from the company again and wouldn't hesitate to recommend them.
12 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Margo,
Thank you so much for your kind words. We're delighted to hear that you had a first-class experience from start to finish, and that our delivery team made a great impression as well.
Your recommendation truly means a lot to us, and we’re grateful for your support. We look forward to serving you again in the future.
Kind regards,
Chimes
Great service
9 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Sarah,
Thank you so much for your kind review. We're really pleased to hear that you had a great service. We hope you enjoy your new furniture.
Kind regards,
Chimes
Aluminium pergola
Before ordering our aluminium pergola we had quite a few questions which started with the chat line and then we spoke on the telephone to a member of staff all of which was very helpful and informative. We placed the order which arrived within the time period. Although we have not erected the pergola yet the service and advice from Chimes has been excellent
10 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear June,
Thank you for your kind review. We're really pleased to hear that our team was able to support you both online and over the phone, and that you found the advice helpful throughout your decision process. It’s great to know your pergola arrived on time as well.
If you need any assistance when it comes to installation, please don’t hesitate to get in touch, we’re always happy to help. We hope you enjoy your pergola once it’s all set up.
Kind regards
Chimes
The despatch team were brilliant
The despatch team were brilliant! They went above and beyond to resolve an issue with one of the sofas. Paul and his team were so efficient and friendly, I highly recommend Chimes
6 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Aliciau,
Thank you so much for your kind feedback. We’re delighted to hear that our dispatch team were able to support you and resolve the issue with your sofa so efficiently.
I’ll be sure to pass your comments on to Paul and the team, they’ll really appreciate it. Thanks again for your recommendation and for choosing Chimes.
Kind regards,
Chimes
Great company
Great prices, swift delivery and most of all amazing customer service! We had an issue with one of the chairs that was damaged in the set and the company were so responsive and resolved so quickly for us. Very impressed thank you!
30 marca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Gemma,
Thank you so much for your kind words. We’re delighted to hear you were happy with our prices, delivery, and customer service. We’re especially glad we could resolve the issue with your chair quickly and to your satisfaction. Your feedback really means a lot to us, thanks again for your support.
Kind regards
Chimes
Great service did mess up delivery date…
Great service did mess up delivery date but all went well
6 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Robert,
Thank you for your review.
We really appreciate your understanding regarding the delivery date mix-up, and apologies about that, we’re glad to hear everything worked out well in the end.
Your feedback means a lot to us, and we’re always working to improve. We hope you enjoy your purchase.
Kind regards,
Chimes
Beautiful garden furniture
Staff were great all the way through and garden furniture is amazing thank you
6 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Corrrine,
Thank you so much for your lovely review.
We’re thrilled to hear that our team looked after you throughout and that you’re so pleased with your garden furniture. It really means a lot to us.
Thank you again for your support, and we hope you enjoy your furniture for many seasons to come.
Kind regards,
Chimes
Extremely helpful on the phone .
Extremely helpful on the phone .
Fast delivery by 2 very nice men.
Very pleased with my order . Great quality and value.
25 marca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Dawn,
Thank you for your kind words. We're so pleased to hear that you found our team helpful on the phone and that your delivery experience was a positive one.
It's wonderful to know you're happy with the quality and value of your order, that means a lot to us.
We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
Chimes
thoroughly recommend chimes
very friendly but not pushy sales lady. answered all questions we had regarding the proposed purchase, delivery etc. items delivered within proposed time frame with regular updates from the efficient delivery guys. they couldn't get all packaged items round to our garden as insufficient room so we had to unpack and carry them round ourselves. this was explained as a possibility to us in the initial call we had with chimes and, although the furniture appears to be excellent quality, it was light enough for two persons to carry. looking forward now to some sunshine to make the most of our lovely new corner set!! well done chimes and thank you
26 marca 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Graham,
Thank you so much for your thoughtful review. We're delighted to hear that you had a positive experience with our team from the friendly, helpful advice at the start to the efficient delivery and updates along the way.
We really appreciate your understanding regarding the access limitations on delivery day, and we’re glad to hear the furniture was manageable to move and met your expectations for quality.
Now all that’s left is some sunshine, fingers crossed it arrives soon so you can fully enjoy your new corner set.
Thanks again for choosing Chimes, and we hope you make many happy memories with your new furniture.
Kind regards,
Chimes
Good quality furniture and accessories
Good quality furniture and accessories, good range. Competitively priced. Very helpful and accommodating staff.
Definitely recommend.
4 kwietnia 2026
Odpowiedź od Chimes Home & Garden Ltd
Dear Debbie,
Thank you so much for your kind words. We're delighted to hear that you enjoyed our range of furniture and accessories, and that you found our prices competitive. It’s especially great to know our team made a positive impression, we’ll be sure to pass along your feedback to them.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Kind regards,
Chimes
Odpowiedź od Chimes Home & Garden Ltd
Dear Mike,
Thank you so much for your kind words. We’re really pleased to hear you’re happy with your sofa set and that our team could help. We hope you enjoy your new furniture, and we hope to see you again soon.
Kind regards,
Chimes
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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