Chelmsford Removals Ltd Recenzje 

315
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Used these guys for our move recently. Unfortunately for Dan, Wayne, Mike, Luke, Andy and Ben it coincided wirh the hottest May day on record. The guys did a brilliant job. Couldn't have been more fle... Zobacz więcej

Oceniono na 5 z 5

From start to finish this company were so informative and knowledgeable which was so reassuring. Terry, James & Steve arrived promptly at 8am and did such a quick removal, they was super accommoda... Zobacz więcej

Oceniono na 5 z 5

Bill , Dave and Luke C turned up on time were friendly careful and efficient. This is the 3rd time we’ve used this company and throughly recommend them their pricing is competitive and they provide a... Zobacz więcej

Oceniono na 5 z 5

Excellent service all round from James N, James S, Mick and Dave. The guys arrived promptly on both days and were very efficient, professional and amenable throughout. Care was taken at all times. Ev... Zobacz więcej

Informacje dotyczące firmy

  1. Przeprowadzki i usługi magazynowe
  2. Przeprowadzki
  3. Archiwum dokumentów
  4. Magazyn samoobsługowy
  5. Przechowalnia
  6. Usługa transportowa

O Chelmsford Removals Ltd

Napisane przez firmę

Chelmsford Removals is a professional house removal, business relocation specialist, and storage provider, servicing Chelmsford, surrounding areas and all of Essex.


Chelmsford Removals celebrated it's 15th birthday in 2022 and is the largest independently owned removal company in Essex and has moved approx 12,000 households.


It has it's own modern storage facility for furniture storage, self-storage and business archive. Flexible storage solutions are available to the public with no minimum, or maximum term, with the charge being weekly rather than monthly.


------------------------------------------------
ADDITIONAL SERVICES

Full Packing Service

Half Pack

Fragile Packing Service

Finishing Pack

Furniture disassembly and reassembly

Storage & Self-Storage Solutions
(also available to the public)

Sell Packing Materials to the public
------------------------------------------------

Chelmsford Removals has an experienced, professional team of loyal and friendly removal experts who can move your home, or your business, locally or nationally.


**************************************************** Customer Ratings

ReferenceLine - 9.8/10

Which? Trusted Trader - 4.9/5

Google Reviews - 4.8/5

Internet Rating - 4.9/5 - 400+ reviews


***************************************************
Call 01245 615610 to book your survey.

***************************************************


Chelmsford Removals will supply all boxes and packing materials and can move you from anywhere in Essex, to anywhere in the country, and beyond.


=================

  • Regulated by the British Association of Removers (BAR), and
    The Trading Standards Office.

  • Members of a Deposit Guarantee Scheme.
  • DO NOT charge for key waits.
  • Fully Insured.
  • Fully trained and uniformed staff.
  • All staff fully employed by the Company.
  • No casual or cash-in-hand removal staff.
  • All vehicles are sign written.

=================

EASY MOVE IN 4 STEPS

(1) Call the team and book in your FREE
     home survey, which takes 30 minutes.

(2) Be available on the date to show us
     your home and discuss requirements.

(3) Accept your no-obligation quote and
     confirm your moving date.

(4) Sit back and enjoy your moving
     experience.



=================
Start your moving experience the right way - call 01245 615610
=================

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

315 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(315)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 100

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Oceniono na 5 z 5

First Class Service

Luke, Nick and Daniel completed the removal of my three bed house on Friday January 10th 2025 to my new home 12 miles away.
Three really lovely, kind and hard working people. They took the stress out of the day. Things went very smoothly despite the sub zero temperatures.
Luke led the team. Everything was loaded with care and unloaded equally so. Luke asked where the furniture was to go. A switcheroo was needed at times and he was patient and so kind. The guys helped me figure out where to put things.
They were consummate professionals, clearly very experienced in logistics and providing a first rate customer experience.
I am so grateful to them and the company.
Thank you so much.
Chelmsford Removals were £300 cheaper than the first quote I obtained from another company.

10 stycznia 2025
Opinia niezależna
Logo Chelmsford Removals Ltd

Odpowiedź od Chelmsford Removals Ltd

Thank you for taking the time to share your wonderful feedback! We’re so pleased to hear that Luke, Nick, and Daniel made your move such a smooth and stress-free experience, especially in sub-zero temperatures.

Luke and the team will be delighted to know their care, patience, and professionalism stood out to you. It’s great to hear they were able to assist with figuring out where everything should go and that their experience helped make the day easier for you.

We’re also glad to have provided great value alongside excellent service. Thank you for trusting us with your move and for your kind words about our company. Wishing you every happiness in your new home!

Oceniono na 5 z 5

Fabulous Service

Micheal did our packing very polite, friendly and professional. Micheal and Jamie came in 2 Vans to load and unload. Again they were both very polite, friendly professional and hardworking. They made a stressful occasion so much easier. I would definitely recommend this company. The admin also went out there way to fit us into a busy schedule . So thankyou to all involved.

8 stycznia 2025
Opinia niezależna
Logo Chelmsford Removals Ltd

Odpowiedź od Chelmsford Removals Ltd

Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Michael and Jamie made your move so much easier with their professionalism, friendliness, and hard work.

It’s wonderful to know that Michael’s packing skills and the team’s dedication on moving day stood out to you. We’re also pleased our admin team could accommodate your schedule and help make the process as smooth as possible.

Thank you for recommending us and for trusting us with your move. Wishing you all the best in your new home!

Oceniono na 5 z 5

Excellent company, great staff and competitive price. 5 Stars 🤩

The most competitive quote (of four) and they could not have been better. First class service from the office team and great professionalism from the packing and removal team. nothing broken or missing. They also offer a disposal service which was necessary for us as we were downsizing from 5 to 3 beds. The guys (Jame, Dave, Connor, Henry and Steve) were a great bunch - hard working and very friendly. We would highly recommend Chelmsford Removals .

17 grudnia 2024
Opinia niezależna
Logo Chelmsford Removals Ltd

Odpowiedź od Chelmsford Removals Ltd

Thank you for your fantastic feedback! We’re so glad to hear that our team provided a first-class service from start to finish, and it’s wonderful to know we stood out as the most competitive quote.

It’s great to hear that Jame, Dave, Connor, Henry, and Steve impressed you with their hard work, professionalism, and friendliness. Downsizing can be challenging, and we’re pleased our disposal service could help make the process smoother for you.

Thank you for recommending us and for trusting us with your move.

Oceniono na 5 z 5

Removals made easy!

Andy, Steve G, Terry and the Office staff all worked together to make our move with occur with such ease. All were very helpful and understanding during what is indeed the most stressful part of buying a new property. So thank you one and all.

16 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Worst experience ever, will not use them again

Terry and his team came that day. It started alright but then they didn't protect the floor when they moved our TV cabinet and caused a scratch on the floor. After we shared this with them, that's when their service got even worse - they ordered us, as customers, to move the furnitures and the boxes, and even made fun of us a few times of not working out often, so not having enough strength to moving things around. When I wanted to get something from my luggage (just some food for my cat as the move lasted for more than 5-6 hours), Terry yelled at me to stop touching my belonging as it was put there for the right reason. I felt so much disrespected and insulted as a person, let alone as a paying customer.

I regretted so much of paying almost £1300 to them just to be treated like that, that's the worst moving company I have used so far in my life.

We thought we were paying a premium for better service even though their quote was not the most competitive, but we were deeply disappointed. I am sure there are more professional moving companies out there at this price.

14 listopada 2024
Opinia niezależna
Logo Chelmsford Removals Ltd

Odpowiedź od Chelmsford Removals Ltd

Dear Mrs. Yung,

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations and would like to address your concerns.

We understand that moving can be a stressful time, and we regret to learn that you were dissatisfied with aspects of our service. Our team strives to handle every move with care and professionalism, and we remain committed to maintaining high standards in everything we do.

We take great care in protecting our customers' homes and belongings. Regarding the scratch on your floor, while we understand your concern, we believe our team followed the correct procedures and informed you of a pre-existing mark before moving the television cabinet.

Your feedback is invaluable, and we will continue to use it to improve our service. If you would like to discuss this further, please don’t hesitate to contact me directly at 01245 615610. We appreciate the opportunity to address your concerns and hope to restore your trust in our services.

Sincerely,
Martin Webb
Chelmsford Removals

Oceniono na 5 z 5

Excellent choice when moving house

Excellent choice when moving house. We all know how stressful it is to move, The team were on time, dealt with everything, all we have to do was make tea and coffee.
Exactly how it should be, thanks Chelmsford Removals

15 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Professional & Stress free removal service

The crew that helped us move were extremely friendly, helpful and amenable, nothing was to much trouble for them.
The stress of the move was reduced immensely by their professionalism and cheerfulness.
A thoroughly professional company from quote to move.
We would recommend them to anyone.

Thanks Lee & Claire

8 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

First class service with a smile.

After all the stresses and frustrations of selling and buying a house it was such a huge relief to be dealing with such a professional, efficient and friendly team.

Everything was moved quickly, carefully, and with a smile - great experience, would recommend!

4 października 2024
Opinia niezależna
Oceniono na 5 z 5

The guys were all absolute gems

The guys were all absolute gems. Respectful of the house we were leaving, careful of the house we were buying and generally very efficient. Our thanks to the whole team Terry, Mike, Mike, Wayne, Dan, Stephen & James. (Hope I didn’t miss anyone!! )
The full pack service was great value in our opinion.

12 września 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. We found that all the staff, particularly the crew who moved us, were friendly, respectful, hardworking and professional. Nothing was too much trouble and, despite difficulties, never complained and stayed until the job was done.

1 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great service

Highly recommend Chelmsford Removals. A very proffesional group of guys, were really helpful and accommodating.

20 września 2024
Opinia niezależna
Oceniono na 5 z 5

Chelmsford Removals are brilliant

I'm a vicar, and we've just moved from one vicarage to another with a lot of books and a family. We couldn't have chosen a better firm to make the move with.
Moving is never easy, and so when we were recommended Chelmsford Removals by a friend we took up their recommendation. We didn't regret it. Right from the initial meeting and discussion about the move through to the final day when they said farewell, they were brilliant and friendly, going beyond the call to make sure everything went well. Perhaps that's because, unlike some other companies, they only use their own trained staff rather than hiring in untrained daily labour which may have less interest in the happiness of the client.
As well as the move, we asked them to pack for us. Things were carefully disassembled and reassembled in the new vicarage - nothing was too much trouble; when we changed our mind about which room a piece of furniture should go in, they swapped the furniture around without the blink of an eye. And, on top of all that, having got several quotations from different companies, Chelmsford Removals were the cheapest of all the accredited BAR companies.

24 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

A wonderful experience

The move was from Chelmsford. We had a team of five with 2 vans. They were all amazing! The move was stress free as the lads did all the heavy lifting, they also took my favourite plants which made it so much easier to settle to a new environment.

4 września 2024
Opinia niezależna
Oceniono na 5 z 5

Tim and Dan were great today

Tim and Dan were great today. The turned up 10 minutes early and managed to get parked in difficult surroundings. They explained how things would work and just cracked on. At all times they made us aware of any potential issues and always made sure we were happy with what they were doing. They provided carpet care and item support and cover and also took extra items that weren't on the inventory list that really helped. Once everything was loaded up we met them about 30 minutes later at the new address and they got to work. The house we were moving into is a new build and they took extra care with laying carpet protection and guided heavy and awkward bits of furniture in very carefully. They even assembled/disassembled our ottoman bed in no time at all. All in all we were very happy with how things went. It was our first time using a remote al service like this and I think we'd happily use these guys again such was the outstanding job they did. Polite, friendly and positive, is just what is needed with the stress of moving home. Thanks to the company for having sent us Tim and Dan. Great chaps.

27 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great Service

The service provided by Chelmsford Removals is second to none. They are prompt, organised, amenable and would do anything to ensure a safe and organised move. We also paid for the packing service and I’m glad we did because it saved us so much time - well worth it. I thoroughly recommend this and everything else they have to offer!

3 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Absolutely recommend 🙋🏻‍♀️

Absolutely recommend ⭐️⭐️⭐️⭐️⭐️
Mark and his team helped me move home at the end of June. They worked through on the hottest day of the year and made it as stress free as I could only have wished for and were thoughtful and helpful throughout the day.
Cannot recommend this company enough and will be my go to when I do my final move again. Thank you

25 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Great experience - recommend

We had a great experience with the removal company recently when moving out of area and the process going over 3 days. Martin, Dave, Dan, Matt, Glen and Steve were all friendly and professional and the full packing service was definitely worth it! (alleviated a lot of stress). We would definitely recommend to others. Thank you!

7 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Disappointing Experience with Chelmsford Removals

A Disappointing Experience with Chelmsford Removals

I hired Chelmsford Removals for a two-part service involving a removal and the reassembly of a large wardrobe, and was charged £689. Expecting a professional service, I was assured by the company that their team was highly qualified. However, the experience was anything but professional.

From the start, the dismantling of our wardrobe was mishandled, leading to a chaotic and stressful situation at our new property. One team member, left to manage the wardrobe assembly alone, clearly struggled with the task.

The wardrobe, which was in perfect condition prior to the move, was subject to such poor handling that my son and I ended up assisting with the unloading to speed things up.

The process was fraught with issues: loud banging from improper tool use, a lack of coordination, and visible struggle were just the beginning. It culminated in the wardrobe being left in a state of absolute disrepair—misassembled and damaged.

When we reported the issue, Chelmsford Removals defensively claimed the wardrobe was already damaged, contradicting the evidence we provided from the move day.

Further, when we requested a written statement clarifying the alleged pre-existing damages, all we received was an offensive offer of £50 as a "gesture of goodwill." This response was not only inadequate but also dismissive of the significant inconvenience and cost their service has caused us.

WARNING …!” Read their terms and conditions “Exclusions of liability” specially clause (11.3) and (11.3.15) there are misleading. They do not disclose this in their website or when they visit you at home to quote, which is clearly against the CONSUMER RIGHTS ACT 2015.

This experience has been frustrating and costly. The lack of professionalism and skill promised by Chelmsford Removals turned what should have been a straightforward move into a nightmare.

I cannot recommend their services based on our experience, and we caution potential customers to consider other more reliable removal services.

2 kwietnia 2024
Opinia niezależna
Logo Chelmsford Removals Ltd

Odpowiedź od Chelmsford Removals Ltd

Dear Cristian,

Thank you for your feedback. We are sorry to hear that you were not satisfied with our services. We would like to set out our perspective in response.
The wardrobes you mentioned were indeed far from new or perfect when we arrived. Our team explicitly informed you before taking them apart that due to their self-assembly nature and the weak chipboard construction, it would be challenging to reassemble them successfully. Self-assembly wardrobes are generally designed for one-time assembly only.
It wasn’t until we started to take the wardrobe apart that we found mould growing behind it, and the moist atmosphere had warped some of the chipboard panels. Upon discovering this, our operative took photographic evidence as we anticipated you might attribute the poor condition of your flat-pack furniture to our handling.
As clearly stated in our terms and conditions, which are approved by Trading Standards, self-assembly furniture cannot be insured due to its inherent design limitations. Therefore, there was no insurance claim applicable in this scenario.
Our team made every effort to achieve the best possible result under the circumstances and went above and beyond to assist you during your move. We understand that moving can be a stressful experience, and we have offered you a goodwill gesture to smooth things over.
We do not believe that we were negligent in any way. Our team acted with professionalism and care throughout the process.

We hope this sheds new light from our point of view.

Best regards,

James Tutton
Managing Director
Chelmsford Removals

Oceniono na 5 z 5

Excellent service!

Excellent service from beginning to end!
Great communication to work through what was a complicated move in two stages. Steve and his team of guys on removals day were efficient, polite and went the extra mile to make sure we were well looked after at both ends of the process. Thanks to everyone involved!

29 maja 2024
Opinia niezależna

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