Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Attention Chatandvision est la même société que NUMERISTOCK en France ! Un site baser à Londres et une antenne à Hong Kong. Si vous commandez sur ces 2 sites vous allez perdre votre argent.... Zobacz więcej

Oceniono na 1 z 5

Re. [#SGD-604-62423]: My received item is wrong Good morning Messrs. ChatandVision Ltd after more than 3 months forward and backward I recived the right item DUALphone which eventually works... Zobacz więcej

Oceniono na 1 z 5

I too have been scammed by these fraudsters at ChatAndVision - DO NOT BUY FROM THEM. Ordered a 30$ Skype gift card 4 days ago and have not yet heard back from them. ChatAndVision, if you... Zobacz więcej

Oceniono na 4 z 5

Brought an iPad2 at the best price I could find on the Net from Chat & Vision in addition I qualified for a free pair of £20 headphones, making it a great buy. Every step of the way C&V provided ex... Zobacz więcej

2,4

Słaba

Wynik TrustScore: 2.5 na 5

209 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,4

Wszystkie recenzje

(209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Professional, courteous and fast

I have seen the bad reviews of customer service from ChatAndVision, but i had a good experience. I ordered the phone from Amazon, with Prime, expecting 2nd day delivery (my office opens in 3 days). But after i ordered, i saw "shipped out within 3-5 business days and delivered within 7-14 business days", and i'm like, ohhh noooooo this is going to be a nightmare! So i signed into their web site and requested "upgrade delivery method", hoping for the best. At first the response was as if they didn't get it, they reiterated the original ship time, so i wrote back and explicitly said "i need you to ship by tomorrow, and use overnight shipping, please just bill me". Well, lo and behold, they did exactly that AND did NOT charge me for the upgraded shipping. I tracked it with DHL all the way from china, and saw it delivered the next day, impressed with their customer service!

29 czerwca 2013
Opinia niezależna
Oceniono na 1 z 5

poor delivery

I have a month ago ordered two i-pads. Despite several promises still nothing comes. Also not answered my last question. Bad thing. I am considering to take legal action.

27 czerwca 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Dear Cees,

Our sincere apologies for the delays experienced with your order. We'll be in touch shortly to process your latest request, thanks for your continued patience.

Regards,

Jennifer Hart
ChatandVision Ltd.

Oceniono na 1 z 5

A Disaster and Debacle

I bought a Clearone CHAT 60 U, and it worked - briefly. The problems began when trying to install and utilize their recommended programs to update the firmward/software. I wrote to service who recommended installing specific software and told me that the device doesn't work on USB 3's.

So connected through a USB 2 hub, it still won't work, altho0ugh the Skype options show it as the selected device, and the check program plays the speakers and hears the mic, but as soon as I try to make a call, everything goes silent, whether the speaker or the headphones to which I tried to revert.

I just can't use Skype except through the built in speaker and mic in the computer.

I regret the day I thought this would be a good idea.

DON'T BUY ONE, DON'T EVEN THINK OF IT!!

10 czerwca 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Dear Charles,

Thanks for reporting this. We've not received any prior contact about this issue, however we will have someone contact you to help try and resolve this.

Thanks for your understanding.

Regards,

Jennifer Hart
ChatandVision Ltd.

Oceniono na 2 z 5

Crappy website

The payment method is done by an external company which tells the user that it's payed. When returning to the website, there's no sign of the order or the payment. Scary experience.
In the end everything went well as the customer care is efficient.

10 czerwca 2013
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

It's my first time that I purchased from ChatandVision and will not be the last. Service quality is excellent, speed the of delivery is the same. I would by again from them and refer them also without any questions.

3 czerwca 2013
Opinia niezależna
Oceniono na 1 z 5

worst company i've ever delt with.

I ordered a skype phone over one month ago, and still don't have it. i think that says it all.

even after this huge delay, and taking my money over a month ago, they only offered a free 4gb sd card (no discount on product, or for free) and a useless upgraded delivery.

take my advice, buy somewhere else. worst company i have ever had to deal with.

29 maja 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Dear Alex,

We do sincerely apologise for the long delays on your order, but can finally confirm it was shipped last week. From herein, it should not take long to arrive to your doorstep.

Many thanks for your continued patience, and we look forward to completing your order soon.

Regards,

Jennifer Hart
ChatandVision Ltd,

Oceniono na 1 z 5

Fraud company which misuse the good name of Skype

I placed an order and in same moment or half hour later I cancelled my order as I had an opportunity to get the "Amazon Kindle Fire HD" from another place (channel) which I unfortunately did not knew before ordering. I have contacted them 4 times since I placed the order on the 19th of May 2013 and they have only responded back once that they have placed my order on hold however they have already withdrawn the money from my bank account on the 23rd og may 2013. I have researched a bit on the company and they are not related to Skype as they write on their website and I also see that many others have had very bad experiences with the company so this is the reason for calling them a fraud company because they misuse the good name of Skype. Now I have contacted my bank to create a opposition against them as it is illegal to withdraw the Money before sending the goods. They will properly write me that they have been very busy and that the apologize now...let's see.

28 maja 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Dear Janus,

We can confirm the cancellation request for your order has been completed, and should reflect back in your account shortly.

Many thanks for your continued patience.

Regards,

Jennifer Hart
ChatandVision Ltd,

Oceniono na 1 z 5

Its not working. Only sound works and cal keeps dropping.

Hi I received a webcam from Chatandvison.I ordered it on skype website. It really doesnt live upto expectation because of following reasons.Order number-SO284924
1. Video doesn't work most of the time.
As per Skype website they promised that there will be option to browse web and you tube and I cannot see that after paying 269$ to this company.
I am totally dissatisfied. would prefer if company can take this box back and return my money.

26 maja 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Dear Devesh,

I'm sorry to hear the item is working as expected, but we'll do our best to help. We've received your request via email and have responded with a possible solution, please do check and we look forward to your feedback.

Regards,

Jennifer Hart
ChatandVision Ltd.

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