ChatandVision Ltd. Recenzje 

Useful. But pay account is British, So I had to pay transfer fee to my bank.

On June 23rd, I noticed my Skype phone didn't work. I complained through your two sites. Although you said you would respond in 24 hours it took over a week. Furthermore, to return the product I couldn't get an RMA number. I filled out the form 10 times and each time it erased my information. Ultimately to be within my 30 day period I just sent the phone to the NY office.


Someone higher up though noticed my complaints and ultimately you sent me a skype phone. I received it and it works!. It took way too long and was a laborious process but you did fix my phone. I got a replacement about 5 weeks after first complaining.

Now that I've had more time with ChatandVision I would summarize my service as follows. First, I had a defective phone and they replaced it with a fully functioning phone. The phone works well and once they identified that my complaint was valid they acted professionally. Second, it took a long time to get this result. It took over one month and it took many emails and mails back and forth and that process was frustrating. Third, I get the feeling that ChatandVision are working to improve their customer service.

Købte en skypetelefon i december som gave. Den holdt kun batteri i 20 min og ville så i kontakt med chatandvision. Dette kan kun gøres via en formular hos deres kundeservice
På hjemmesiden. Dog går der nemt 2-4 uger før de vender tilbage på det spørgsmål du har svaret på. Fandt til sidst en side på Skype hvor man kan "brokke sig" og det har andre også gjort. Dette gjorde jeg og så begyndte der at ske noget. Dog var vores telefon hos dem i 6 uger til reperation og da jeg rykker for svar så sker det lidt igen med en besvarelse på, at de ikke kan lave den og helt ekseptionelt sender mig en helt ny og med særlig post som jeg ikke skal betale for. Hurra det hele har taget godt 4 mdr fra min første henvendelse til jeg endelig fik en ny. Alt alt for sløv service el mangel på samme

The selections and options were clearly displayed. The purchase process was quick and efficient. The delivery was in two days, rather than the promised 7 to 9 days. A very pleasant surprise!

They shipped out the product pretty quick ... received the package on time and at the right address. Easy buy!

Seems to have good reception and works as promised.

I received my shipment in a matter of days; the phone was easy to install and is working perfectly. No complaints!

The product was shipped without any paperwork and so has been help by customs. I've still yet to receive the product.

Bought it Wednesday. Received it Friday. Plugged it in and it just worked!

I recommend buying from ChatandVision but you should watch the prices as it is a little higher from the market.

Fast shipmennt

Products as advertised and worked out of the box

Product works OK, but the Skype free minutes voucher code does not accept. Not sure if that is a Skype issue, or an incorrect code provided. Have used Skype voucher codes before without issue.

January 7 paid for the camera. Were first asked to check the neighbors and work colleagues, they did not get the camera for me. Then in May, it turned out that the goods returned. They promised to return the money, but the money still not returned. June 17 was asked to clarify the details of a credit card, but the money is seen as lost as the camera on the way and will soon go back to the sender

This Skype phone is superb and works very well. Very good sound quality, very easy to use in general and features loaded. Definitely recommend. Only problem I had was with registering the handset with the base. The manual is very unclear and I had to search the web to find how to do it.

Have the 5 of July ordered a camera that was in stock, but here July 12 is the order not yet executed, but payment is approved and ChatandVision have got their money.

It would be nice if you on your website wrote how long time it take to execute the order and how many days it take from ordering to I get the item on my address. I am very disappointed that I maybe not get my new camera on time to get it with me on vacation.

But when it comes to support, i am not sure the 4 stars applies.
reason is that I had a problem with one of the item bought from chat and vision and sent an e-mail to support@chatandvision.com on Jun 10 and still haven't heard back from them.

Thank you

mnaguib@gmail.com

6 WEEKS LATER STILL NO ORDER, HOW THEY ARE STILL IN BUSINESS IS BEYOND ME,I WAIT AND HOPE.

Easy set up and nice features. Numbers on keypad could be bigger.