Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Attention Chatandvision est la même société que NUMERISTOCK en France ! Un site baser à Londres et une antenne à Hong Kong. Si vous commandez sur ces 2 sites vous allez perdre votre argent.... Zobacz więcej

Oceniono na 1 z 5

Re. [#SGD-604-62423]: My received item is wrong Good morning Messrs. ChatandVision Ltd after more than 3 months forward and backward I recived the right item DUALphone which eventually works... Zobacz więcej

Oceniono na 1 z 5

I too have been scammed by these fraudsters at ChatAndVision - DO NOT BUY FROM THEM. Ordered a 30$ Skype gift card 4 days ago and have not yet heard back from them. ChatAndVision, if you... Zobacz więcej

Oceniono na 4 z 5

Brought an iPad2 at the best price I could find on the Net from Chat & Vision in addition I qualified for a free pair of £20 headphones, making it a great buy. Every step of the way C&V provided ex... Zobacz więcej

2,4

Słaba

Wynik TrustScore: 2.5 na 5

209 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,4

Wszystkie recenzje

(209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Failing delivery

Ordered my nexus 4 in august, the order has been "progressing" for three weeks now. Contacted customer service a week ago, did not get a reply yet.

10 września 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Hi wesleyharding,

I apologize for the extended delay in shipping your order. The item purchased is an in-demand item which we have unfortunately run low on stock. We are replenishing your stock levels as speak and aim to fulfill your order asap.

Kindly refer to our latest email for updates on your order progress. Should you have any further queries, simply include them in your reply and we will update you within 24-48 hours.

Best regards,
ChatandVision Ltd

Oceniono na 1 z 5

Have not received the product.

The delivery service has not delivered, stating they were here but no one home on 3 occasions. No notice of delivery left and during one attempt in the evening we were home with two vehicles in the driveway, I would not use DHL ever They could use your customer service process for their delivery business.

8 września 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Hi Richard,

I apologize on behalf of the courier for the inconvenience caused. Our customer service team will be in contact with you soon to get to the bottom of the issue. Rest assured appropriate action plan will be taken to improve the customer experience and ensure this does not happen again.

Best regards,
ChatandVision Ltd

Oceniono na 4 z 5

Great product well wrapped, and excellent 1st time user quality.

PLANTRONICS AUDIO 655 DSP (Headphones and integrated Microphone)
I found this product fit for purpose and very easy to use just plug in and play, absolutely no adjustments to be made. I would recommend this product to anyone through this company. Brilliantly protected in a plastic box very secure and very difficult to get into.
Thank you.
I will shop with this supplier again for products like this and will recommend to anyone.

8 września 2013
Opinia niezależna
Oceniono na 2 z 5

Indicator light for missed calls not working on both handsets

Both, the Dualphone 4088 and the Additional Handset are not working properly. There is an indicator light on the handset which should flash blue after missing a phone call. On both of the handsets is this very important feature not working!

8 września 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Hi Rolf,

Apologies to hear that the headset is not working properly. We are checking with our technical support team to look at possible solutions. Failing this we'll arrange a replacement for you. Our customer service team will keep you informed.

Best regards,
ChatandVision Ltd

Oceniono na 5 z 5

Excellent

Delivery time was less than what was promised, product was delivered in an immense condition, also a free 60 min Skype credit as a gift. overall i am very satisfied with the service, and i wont hesitate to use this site again.

7 września 2013
Opinia niezależna
Oceniono na 2 z 5

customer service does not seem to excist.

Can't find any link to report a problem with the phone I purchased.
Batteries will not charge up, regardless of time left on the Cradle
The were no warranty details included in the package, neither was there a customer service contact number or email address.
Am still trying to report the faulty Batteries or faulty Charger.
Would be great to receive some reply.

26 sierpnia 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Hi Manfred,

I am sorry to hear that there is a problem with the battery. One of our agents has just responded to your latest email. Kindly include further details regarding the fault in your reply so we can look to diagnose the issue and feedback on possible solutions.

Kind regards,
ChatandVision.com

Oceniono na 4 z 5

Works As Advertised

I ordered ChatandVision's wireless Skype phone on line and the shipment came promptly. Setup was straightforward, although I'd already had prior experience because this was a replacement for a phone from another manufacturer that had stopped working.
Audio quality is clear.
I've got no complaints.

23 sierpnia 2013
Opinia niezależna
Oceniono na 4 z 5

Good, but 'Express delivery' takes longer than one expects.

The interim email querying whether goods have been received, issues almost a week before the actual receipt of goids which are shipped from overseas . Send date on this email should therefore be delayed.

This is my second order from Chat n Vision, same situation previously.

Actual delivery cycles is acceptable, but interim email causes false expectation.

20 sierpnia 2013
Opinia niezależna
Oceniono na 1 z 5

Communication error

While purchasing on the website, the shipping cost was unclear until after you purchased. The amount of time to expect the shipping to take was also not clear. The DHL shipping people called three days after ordering and left a voicemail saying they required a signature and that they would arrive between 10 and 5 the next day. My husband waited at the house the whole time. They didn't show up until 6:30 and we were out eating dinner. They left a note on our door saying they would be back the next day and gave us the option to sign the note and that would count as our signature. We signed the note. We didn't need to because my husband works at home -he is always at home during the day. But we signed it anyway just in case and put it back on the door. We waited for three days. We finally called them to ask what was going on and they blamed us for not being there and that they had come to our house over and over again. They said they would come "one final time" the next day. I'm assuming they must have seen the note still on the door and thought we were on vacation or something -and consequently never even bothered to come to the door and look at their note or ring the doorbell. So we put a huge red arrow on the door and in big letters said the note was signed. They finally left us the package. Very frustrating.

16 sierpnia 2013
Opinia niezależna
Logo ChatandVision Ltd.

Odpowiedź od ChatandVision Ltd.

Hi Kathleen,

I apologize for the lack of clear information regarding our delivery timeframe and the courier’s behavior. Please accept my sincere apologies for the inconvenience caused. I have escalated the matter to our courier partners for thorough review. We want our customers to have the best experience with ChatandVision. You can be assured that we will put in place measures and corrective actions to avoid this from happening in future. I hope this message finds you well and that you're enjoying your new RTX DUAL phone.

Kind regards,
ChatandVision Ltd.

Oceniono na 5 z 5

Free shipping upgrade

I purchased a RTX 4088 Dualphone for my Skype line. Chat and Vision gave me a free upgrade from regular to DHL. The phone arrived earlier than the quoted delivery and in good conditions.

15 sierpnia 2013
Opinia niezależna
Oceniono na 4 z 5

good

I liked the phone but battery is taking more time to charge.

15 sierpnia 2013
Opinia niezależna
Oceniono na 5 z 5

Great prices, fast shipping, annoying emails

this is the third time that this company has asked me to write a review for them. the first one was a good A+ review for them. the second time i just ignored it. this time I was driven to post about the fact that they won't stop contacting me to review their service. I don't get it really, they already have positive feedback from me. Its annoying to say the least. Use a disposable email address when working with these folks.

8 sierpnia 2013
Opinia niezależna
Oceniono na 5 z 5

outstanding service

I had a wonderful experience making my purchase through chatandVision. Keep doing the good work guys. Outstanding services I give you an A PLUS! thank you.

8 sierpnia 2013
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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